1) During initial login of the users:
Error ocuured on the application web page:
“Docuware Internet Server Error: Username passwrod is invalid . PLease check your entry.
StatusCode 0x00400001 0xfffffff ”
Procedure in stop/start services.
Take offline / online DW5 Internet Services using cluster administration.
2. After refreshing the website second error will be CGI: Server cannot be connected:
“Docuware Internet Server 3 Error : CGI Server cannot be connected.”
Then, we need to stop/start services(IIS Administration Services), for the website becomes available.
We usually encountered this error during peak hours, meaning many users are accessing the website. Approximately 1000 users or more….