Can you tell us what operating system you are using and do you know if you have microsoft office installed?
Also why are you needing Power point, Is it to open an email?
I don't know what operating system I am using (don't know what you mean). If you
can give me examples of what you mean, I probably will know.
Yes I am needing it to open e-mails that I can't open right now.
I just saw your additional Info which says XP so can you click Start, Programs and tell me if you have a folder called Microsoft Office, If you do can you open it an see if it lists Power point.
If the folder is not there or does not contain Power Point could you try downloading the standalone Power Point viewer from here http://www.microsoft.com/downloads/details.aspx?familyid=048dc840-14e1-467d-8dca-19d2a8fd7485&displaylang=en
Once downloaded can you give it a double click to install then restart and try opening a PPS attatchment again.
Let me know what happens.
I did it and it worked. I opened an e-mail which I could not
open this afternoon.
Thank you so much for helping this "computer dummy".
By the way, where are you. I am in Toronto.
Please get back to me and let me know how to make sure
you get paid.
Get back to me please.
Glad that worked for you, If you ever need it you can also download free viewers for MS Word http://www.microsoft.com/downloads/details.aspx?familyid=95E24C87-8732-48D5-8689-AB826E7B8FDF&displaylang=en
And for MS Excel http://www.microsoft.com/downloads/details.aspx?FamilyID=c8378bf4-996c-4569-b547-75edbd03aaf0&displaylang=EN
I personally am located In Tennessee however the JA offices are in California and we have experts from all over the world in multiple subjects and disciplines.
Thanks for using JustAnswer and if you wish to accept just hit the Green Accept button.