"wrote:There's a difference between complaining and reasoning. This is called reasoning.
I wasn't upset before, but this conversation has definitely upset me.
You have to look at the big picture, and from GGG's point of view. They're a small company. They don't have a lot of staff or resources to invest time into investigating every single request or "I died while disconnected" response.
Because of that, it is the most fair to everyone in the game if they restore no one and keep a strict "no restore" policy... which is what they have.
Yes it sucks when you die and it wasn't your "fault". I'm sorry you died. It happens. But you can either take the loss gracefully and start a new character or continue to play the dead character in Standard. There are also other options like creating a new character in a non-hardcore league... or if you're really that upset about it, quitting... although I don't recommend the last one.
People often times have troubles looking past themselves at the big picture for the game, the economy, and the developers. In this instance, their "no restore" policy is what fits best for everyone... except the person who died.
Again, sorry for your loss.