What a line of crap! Even if you turn off all firewall protection software, Quicken will not connect with your bank. The problem is the Quicken servers, not your computer, the company thinks it can save face by blaming you and your computer, this way Quicken doesn't have to address the problem.The problem is with Quicken Servers not your computer. Trying to say you have too many accounts to check (by means of the update button) is another joke and a very lame excuse. More blaming you then telling the truth about the Quicken Servers being down and no One, that is no one can check using update button. They seem to be locked out of their own servers and unable to fix the problem. Which is why do one has a fix or CAN TELL YOU WHEN THE PROBLEM WILL BE RESOLVED! CC-899 means you cannot access your accounts since 12/14/2012.
CC-899 is Time-Out, when you cannot complete an update session for any one (or more) of a number of reasons. To determine the root cause, more information would be necessary:
* How many financial institutions are activated for Online Banking in your Quicken file? * How many accounts with each FI? * Are all of these accounts activated for the same connection type (Express Web Connect) OR is there a mixture of Direct Connect and Express Web Connect? * Do you get the same CC-899 error when updating just one FI at a time? * Do you get the same CC-899 when using the Account Actions > Update Now from the top of one account register? * Has anything changed on your system, lately? (ex: new firewall, new router, new internet service provider, etc.)
I have been having the same error. only 5 of my 8 accounts are erroring out. 3 are downloading just fine. It is a quicken problem. They are the worst at fixing these errors until enough people complain. Send in your log files so they get enough complaints
The problem is the Quicken servers not your computer as they would like you to beleive! The shutdown coincides with the Governments announcement that the Banks are under web-based attacks. I am willing to bet you that some of those attacks came through Quicken Servers and that is why we have been locked out. You have to manually enter your data for now on. You cannot download account activity directly from your bank or connect through Quicken. In effect turning your Quicken Software into useless junk taking up space on your computer. None of the offered solutions work, they only trash your computer and fail to fix anything. The worst is they have you disable your protection software and open your computer to web-based attacks. CC-899 has locked customers out for over 14 days now, with not a word from Quicken on when the problem will be addressed and a solution found.