The process of planning, designing, procuring, training, promoting, securing, monitoring, supporting, maintaining and adjusting an enterprise I.T. infrastructure makes heads spin - at all levels of the organization.
It's all important and it all matters, but how can an organizations I.T. leader explain what I.T. does without ending up in the weeds?
It's simple, let's cut through the noise - I.T. has 2 critical functions:
- Protect the Brand.
- Ensure the customer experience is the best it can be.