Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations
Copyright © 2009 Julie B. Olson-Buchanan and Wendy R. Boswell
Author(s): Julie B. Olson-Buchanan, Wendy R. Boswell
Published Online: 24 APR 2009
Print ISBN: 9781405177139
Online ISBN: 9781444310818
Series Editor(s): Steven G. Rogelberg
About this Book
Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book:
- Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.
- Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics.
- Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.