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From the Publisher"Excellent research, clear writing and a fluid abridgment will please both the casual and serious student of how people combine emotions and thinking in daily functioning…. The author uses captivating social vignettes to introduce each new section. Concise references to current research describe successful applications of his theory. The logic of this material and its social relevance are powerful and persuasive. The listener's interest and grasp of the material are maintained without pedantic introductions or musical transitions. This program sets a new standard for the abridgment and performance of a psychological work."
—AudioFile on Emotional Intelligence
"This book is the author's follow-up to his groundbreaking Emotional Intelligence. Here he focuses on using emotional intelligence at work; he explains why people who focus on skills and information are at a disadvantage compared to workers who have mastered their own emotions and understand the emotions of their co-workers."
—AudioFile on Working With Emotional Intelligence