A similar, but not identical, situation occurred for me in UG...my parents are divorced and my dad was pretty absent and not part of the picture at all. But for financial aid stuff unless the person is dead they insist on having information from both parties. Basically every year my mom had to file a letter with them explaining the situation and why we couldn't produce any of my dad's information. Maybe that would help??? I can't believe if you're married they're required parental information.