Help Topic Detail
Pharos Printing at SJFC
Supporting Campus Sustainability initiatives
Improved accessibility to lab printers
Controlling costs for printing
Sustainability and Printer Accounting
Reducing the number of wasted prints from lab printers supports the College’s Recycling initiatives. Paper and printer toner not only have financial cost, but also an environmental cost. While wasted prints do end up being recycled, the non-paper resources used to create the paper and toner are wasted. Avoiding unnecessary printing saves resources and helps keep our environment sustainable.
Using printers in the computer labs is now even easier and more convenient. With the addition of the College’s new print management solution called Pharos Printing, you can send your print job to several areas around campus. The labs with Print Release Stations are:
- Kearney Academic Computing Lab
- Library Main floor
- Pharmacy Computer Lab 219
- Nursing Computer Lab 207
- Michaelhouse Computer Lab
To print to the Print Release Station printers you will need to install SJFCUniPrint. See related documents for instructions and additional information.
Finally, controlling lab printing costs is important to keep College technology dollars spent on technology initiatives rather than the piles of unused prints that end up in the blue bins of the computer labs. The addition of color printers to some labs is an outcome of the implementation of Pharos Printing. Other future technology initiatives will be possible in the future.
Students receive a beginning balance of $35.00 each semester which is equivalent to 500 double sided prints. Students will receive the print credit before the first day of classes each semester.
What happens if there is a problem printing?
The majority of lab printers on-campus are setup to automatically reprint a print job after a jam is cleared; the automatic reprint will not charge the printing account. If the printer does not reprint your print job automatically, you can contact the Help Desk within 2 hours to have the job reprinted. When contacting the Help Desk, please include the filename and the location of the printer.
If the quality of your print job is not satisfactory (i.e. smudges, lines, etc.) please contact the Help Desk within 2 hrs. so the printer can be serviced and your print job can be reprinted. When contacting the Help Desk, please include the location of the printer, the problem, and the file that was being printed.
If the Help Desk is closed or you are unable to get your job reprinted, the Help Desk can credit your printing account if there is a printing error. To have your account credited, please email the Help Desk within 2 hrs. of the problem and include a description of the problem (i.e. paper jam, poor print quality, etc.), the time of problem, and the number of pages impacted. Your account will be credited within 1 business day after OIT has verified that the printer had a problem.
What operating system do I have?
Windows 7 or 8
- From the Start button, right-click on Computer, and select Properties.
- The basic computer information includes the Operating System, Processor, RAM, and System type.
- What are other campuses doing? [pdf]
- Frequently Asked Questions [pdf]
- Enable Duplex Printing on a Mac OSX [pdf]
Should you have a question about or problems with printing across campus, please contact the OIT Help Desk.