i connected my BB to my computer and it asked for my password. i put it in EXACTLY how i have it in my BB. i do it 3 times CORRECT every time. and now my BB is wiping itself clean. WHAT THE F***!!!! my password is 9939 and i put it in exactly the right way both in the f***ing phone and the damn computer and now i gotta re-add all my shit to the BB.
When entering the password on the device, do you press the Alt key? If not, the password is actually ccrc, not 9939.
I hope you have a backup of your data that you can restore.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold. [BES 5.0.3 / GroupWise 2012 HP2]
Unless you manually copied them to the SIM card, they aren't stored there.
BlackBerry devices do not store contacts on the device SIM by default.
They're stored in device memory, which has now been wiped.
I hope you have a recent backup to restore from... or can re-sync from Outlook or something like it.
To help prevent another wipe, make sure you are not using the ten key with the number lock on when you enter the password. Also, once you enter it a second time and it denies what you know to be a correct password....STOP...check all the cap locks, number locks, etc on both devices before trying again. BTW...It only gives you 3 wrong attempts when connecting to a computer?? I thought it was 10 like the device itself.