2.1 Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights.
Conflicts and Dilemmas that may arise between the duty of care and individuals rights could be staff having a difference of opinion over an individual for example a staff member believing they have signs of abuse and another staff member thinking they don’t. This could lead to conflict between the individual’s family / carers if staff involved other agencies such as Social Services. Dilemmas could be knowing when to get further help regarding child/adult protection and safeguarding issues for example if you did not refer the case to social services the individual might still continue to suffer abuse. Another dilemma would be knowing when to break confidentiality and share information. If you have any concerns about an individual or feel they are at risk you need to share them and report it, it is always better to be safe than sorry.
Other dilemmas in our setting could be:-
• Staff falling out,
• Break confidentiality,
• Swearing and behaviour,
• Absent staff members,
• Lack of team work.
2.2 Describe how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care.
There are many ways to manage risks associated with conflicts and dilemmas:-
• Allowing individuals to explore with guidance,
• Making individuals aware of potential hazards and dangers,
• Allowing individuals to acquire life skills through learning how to cope with risky situations,
• Staff ignorance,
• Parents are a risk to staff if reported to social services.
2.3 Explain where to get additional support and advice about conflicts and dilemmas.
To get additional support and guidance on conflicts and dilemmas would be to talk to my line manager or get information from outside agencies, the intranet or the internet.
At our work place...