[Webinar Recap] Tips, Tricks, and Secrets to Live Chat Success
Written By: Ross Haskell | Date: Fri, 14 Mar 2014
I recently joined Lauren Freedman, President of the e-tailing group, and Jon Abt, BoldChat customer and Co-President of Abt Electronics to host a webinar entitled, “Tips, Tricks and Secrets to Live Chat Success.” The three of us discussed live chat’s increasingly essential role in the customer experience, and shared expert insights into how companies can most effectively and successfully leverage the tool.
Click here for some questions we didn’t get to address during the webinar.
BoldBlog | [Webinar Recap] Tips, Tricks, and Secrets to Live Chat Success