Sentiment Roberta finetuned for company reputation analysis

This is a RoBERTa-base model trained on SamEval datasets and fine-tuned with customer tweets. The main task is sentiment analysis with the TweetEval benchmark. The original model can de found here This model is suitable for English. Labels:

  • 0 > Negative;
  • 1 > Neutral;
  • 2 > Positive

Example Pipeline

from transformers import pipeline
sentiment_task = pipeline("sentiment-analysis", model=model_path, tokenizer=model_path)
sentiment_task("Delivery is late!")

Output format: Json

[{'label': 'Negative', 'score': 0.99836}]

Test application here.

Model Details

Model Description

This model is generated to evaluate costumer satisfaction and company reputation.

Training Details

Training Data

SemEval dataset and tweet sent to @AmazonHelp account

Training Procedure

Training Hyperparameters

The following training strategies were implemented:

  • validated at the end of each era
  • checkpoint saving
  • initial learning rate equal to 2e-5
  • training/validation batch size of 16
  • number of epochs 3
  • regularization with weight reduction
  • evaluation of the best model at the end of training
  • additional metrics accuracy and F1
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