O2O model, or OnlineToOffline, refers to the combination of offline business opportunities with the Internet, making the Internet the foreground of offline transactions. Online platforms provide consumers with consumer guides, discount information, convenience services and sharing platforms, while offline merchants focus on providing services.
The housekeeping service company using mobile phone software to promote domestic service, where users make an appointment through mobile phone and the staff comes to the user's home to serve, belongs to the O2O mode according to the above definition.