Knowledge management: build a quantitative and qualitative knowledge system in the organization, so that the information and knowledge in the organization can be continuously fed back into the knowledge system through the process of obtaining, creating, sharing, integrating, recording, accessing, updating or innovating, forming an uninterrupted accumulation of personal and organizational knowledge,  becoming a cycle of organizational intelligence and intelligent capital for management and application in the enterprise organization, which helps enterprises make correct decisions to respond to market changes. It is a process of creating, acquiring and using knowledge in order to enhance the performance of an organization.
Smnrtall implemented layoffs throughout the company based on last year's annual report figures are not knowledge management according to the above definition.