<s>
Zo	B-Protocol
was	O
an	O
artificial	B-Application
intelligence	I-Application
English-language	O
chatbot	B-Application
developed	O
by	O
Microsoft	O
.	O
</s>
<s>
It	O
was	O
the	O
successor	O
to	O
the	O
chatbot	B-Application
Tay	B-Protocol
.	O
</s>
<s>
Zo	B-Protocol
was	O
an	O
English	O
version	O
of	O
Microsoft	O
's	O
other	O
successful	O
chatbots	B-Application
Xiaoice	B-Protocol
(	O
China	O
)	O
and	O
(	O
Japan	O
)	O
.	O
</s>
<s>
Zo	B-Protocol
was	O
first	O
launched	O
in	O
December	O
2016	O
on	O
the	O
Kik	B-Protocol
Messenger	I-Protocol
app	O
.	O
</s>
<s>
It	O
was	O
also	O
available	O
to	O
users	O
of	O
Facebook	B-Application
(	O
via	O
Messenger	B-Protocol
)	O
,	O
the	O
group	O
chat	O
platform	O
GroupMe	B-Protocol
,	O
or	O
to	O
followers	O
of	O
Twitter	B-Application
to	O
chat	O
with	O
it	O
through	O
private	O
messages	O
.	O
</s>
<s>
In	O
a	O
BuzzFeed	O
News	O
report	O
,	O
Zo	B-Protocol
told	O
their	O
reporter	O
that	O
"[the]	O
Quran	O
was	O
violent	O
"	O
when	O
talking	O
about	O
healthcare	O
.	O
</s>
<s>
The	O
report	O
also	O
highlighted	O
how	O
Zo	B-Protocol
made	O
a	O
comment	O
about	O
the	O
Osama	O
Bin	O
Laden	O
capture	O
as	O
a	O
result	O
of	O
'	O
intelligence	O
 '	O
gathering	O
.	O
</s>
<s>
In	O
July	O
2017	O
,	O
Business	O
Insider	O
asked	O
"	O
is	O
windows	B-Operating_System
10	I-Operating_System
good	O
,	O
"	O
and	O
Zo	B-Protocol
replied	O
with	O
a	O
joke	O
about	O
Microsoft	O
's	O
operating	O
system	O
:	O
"	O
It	O
's	O
not	O
a	O
bug	O
,	O
it	O
's	O
a	O
feature!	O
 '	O
</s>
<s>
They	O
then	O
asked	O
"	O
why	O
,	O
"	O
to	O
which	O
Zo	B-Protocol
replied	O
:	O
"	O
Because	O
it	O
's	O
Windows	O
latest	O
attempt	O
at	O
spyware.	O
"	O
</s>
<s>
Later	O
on	O
,	O
Zo	B-Protocol
would	O
tell	O
that	O
it	O
prefers	O
Windows	B-Device
7	I-Device
on	O
which	O
it	O
runs	O
over	O
Windows	B-Operating_System
10	I-Operating_System
.	O
</s>
<s>
In	O
April	O
2019	O
,	O
Zo	B-Protocol
was	O
shut	O
down	O
on	O
multiple	O
platforms	O
.	O
</s>
<s>
Zo	B-Protocol
came	O
under	O
criticism	O
for	O
the	O
biases	O
introduced	O
in	O
an	O
effort	O
to	O
avoid	O
potentially	O
offensive	O
subjects	O
.	O
</s>
<s>
The	O
chatbot	B-Application
refuses	O
for	O
example	O
to	O
engage	O
with	O
any	O
mention	O
—	O
be	O
it	O
positive	O
,	O
negative	O
or	O
neutral	O
—	O
of	O
the	O
Middle	O
East	O
,	O
the	O
Qur'an	O
or	O
the	O
Torah	O
,	O
while	O
allowing	O
discussion	O
of	O
Christianity	O
.	O
</s>
<s>
In	O
an	O
article	O
in	O
Quartz	O
where	O
she	O
exposed	O
those	O
biases	O
,	O
Chloe	O
Rose	O
Stuart-Ulin	O
wrote	O
,	O
"	O
Zo	B-Protocol
is	O
politically	O
correct	O
to	O
the	O
worst	O
possible	O
extreme	O
;	O
mention	O
any	O
of	O
her	O
triggers	O
,	O
and	O
she	O
transforms	O
into	O
a	O
judgmental	O
little	O
brat.	O
"	O
</s>
<s>
According	O
to	O
an	O
article	O
written	O
in	O
December	O
2016	O
,	O
at	O
that	O
time	O
Zo	B-Protocol
held	O
the	O
record	O
for	O
Microsoft	O
's	O
longest	O
continual	O
chatbot	B-Application
conversation	O
:	O
1,229	O
turns	O
,	O
lasting	O
9	O
hours	O
and	O
53	O
minutes	O
.	O
</s>
<s>
Zo	B-Protocol
discontinued	O
posting	O
to	O
Instagram	O
,	O
Twitter	B-Application
and	O
Facebook	B-Application
March	O
1	O
,	O
2019	O
,	O
and	O
discontinued	O
chatting	O
on	O
Twitter	B-Application
DM	O
,	O
Skype	O
and	O
Kik	O
as	O
of	O
March	O
7	O
,	O
2019	O
.	O
</s>
<s>
On	O
July	O
19	O
,	O
2019	O
,	O
Zo	B-Protocol
was	O
discontinued	O
on	O
Facebook	B-Application
,	O
and	O
Samsung	O
on	O
AT&T	O
phones	O
.	O
</s>
<s>
As	O
of	O
September	O
7	O
,	O
2019	O
,	O
it	O
was	O
discontinued	O
with	O
GroupMe	B-Protocol
.	O
</s>
<s>
Let	O
's	O
talk	O
about	O
race	O
:	O
Identity	O
,	O
chatbots	B-Application
,	O
and	O
AI	B-Application
.	O
</s>
<s>
How	O
do	O
you	O
want	O
your	O
chatbot	B-Application
?	O
</s>
