<s>
Workforce	B-Application
management	I-Application
(	O
WFM	O
)	O
is	O
an	O
institutional	O
process	O
that	O
maximizes	O
performance	O
levels	O
and	O
competency	O
for	O
an	O
organization	O
.	O
</s>
<s>
The	O
process	O
includes	O
all	O
the	O
activities	O
needed	O
to	O
maintain	O
a	O
productive	O
workforce	O
,	O
such	O
as	O
field	B-Application
service	I-Application
management	I-Application
,	O
human	O
resource	O
management	O
,	O
performance	O
and	O
training	O
management	O
,	O
data	O
collection	O
,	O
recruiting	O
,	O
budgeting	O
,	O
forecasting	O
,	O
scheduling	O
and	O
analytics	O
.	O
</s>
<s>
Workforce	B-Application
management	I-Application
provides	O
a	O
common	O
set	O
of	O
performance-based	O
tools	O
and	O
software	O
to	O
support	O
corporate	O
management	O
,	O
front-line	O
supervisors	O
,	O
store	O
managers	O
and	O
workers	O
across	O
manufacturing	O
,	O
distribution	O
,	O
transportation	O
,	O
and	O
retail	O
operations	O
.	O
</s>
<s>
As	O
workforce	B-Application
management	I-Application
has	O
developed	O
from	O
a	O
traditional	O
approach	O
of	O
staff	O
scheduling	O
to	O
improve	O
time	B-Application
management	I-Application
,	O
it	O
has	O
become	O
more	O
integrated	O
and	O
demand-oriented	O
to	O
optimize	O
the	O
scheduling	O
of	O
staff	O
.	O
</s>
<s>
Besides	O
the	O
two	O
core	O
aspects	O
of	O
demand-orientation	O
and	O
optimization	O
,	O
workforce	B-Application
management	I-Application
may	O
also	O
incorporate	O
:	O
</s>
<s>
Workforce	B-Application
management	I-Application
is	O
a	O
complete	O
approach	O
designed	O
to	O
make	O
workforce	O
as	O
productive	O
as	O
possible	O
,	O
reduce	O
labor	O
costs	O
,	O
and	O
improve	O
customer	O
service	O
.	O
</s>
<s>
Workforce	B-Application
management	I-Application
also	O
uses	O
the	O
process	O
of	O
field	B-Application
service	I-Application
management	I-Application
in	O
order	O
to	O
have	O
oversight	O
of	O
company	O
's	O
resources	O
not	O
used	O
on	O
company	O
property	O
.	O
</s>
<s>
In	O
all	O
personnel-intensive	O
industries	O
,	O
workforce	B-Application
management	I-Application
has	O
become	O
an	O
important	O
strategic	O
element	O
in	O
corporate	O
management	O
.	O
</s>
<s>
The	O
rise	O
of	O
the	O
gig	O
economy	O
has	O
also	O
gone	O
hand	O
in	O
hand	O
with	O
the	O
rise	O
of	O
workforce	B-Application
management	I-Application
preactices	O
.	O
</s>
<s>
Mobile	O
workforce	B-Application
management	I-Application
refers	O
to	O
activities	O
used	O
to	O
schedule	O
the	O
employees	O
working	O
outside	O
the	O
company	O
premises	O
.	O
</s>
<s>
Workforce	B-Application
management	I-Application
solutions	O
can	O
be	O
deployed	O
enterprise-wide	O
and	O
through	O
mobile	O
platforms	O
.	O
</s>
<s>
By	O
using	O
a	O
software	O
solution	O
for	O
demand-oriented	O
workforce	B-Application
management	I-Application
,	O
planners	O
can	O
optimize	O
staffing	O
by	O
creating	O
schedules	O
that	O
at	O
all	O
times	O
conform	O
to	O
the	O
forecasted	O
requirements	O
.	O
</s>
<s>
At	O
the	O
same	O
time	O
,	O
a	O
workforce	B-Application
management	I-Application
solution	O
helps	O
users	O
to	O
observe	O
all	O
relevant	O
legislations	O
,	O
local	O
agreements	O
and	O
the	O
contracts	O
of	O
individual	O
employees	O
–	O
including	O
work-life	O
balance	O
guidelines	O
.	O
</s>
<s>
A	O
key	O
aspect	O
of	O
workforce	B-Application
management	I-Application
is	O
scheduling	O
.	O
</s>
<s>
Many	O
workforce	B-Application
management	I-Application
systems	O
also	O
offer	O
manual	O
adjustment	O
capabilities	O
.	O
</s>
<s>
The	O
algorithm	O
itself	O
is	O
based	O
on	O
the	O
work	O
of	O
Erlang	O
though	O
most	O
modern	O
adaptations	O
of	O
workforce	B-Application
management	I-Application
have	O
shifted	O
towards	O
a	O
richer	O
state	O
management	O
,	O
and	O
optimizations	O
to	O
the	O
original	O
idea	O
.	O
</s>
<s>
In	O
the	O
workforce	B-Application
management	I-Application
process	O
,	O
the	O
integration	O
of	O
employees	O
is	O
an	O
important	O
factor	O
.	O
</s>
<s>
In	O
several	O
workforce	B-Application
management	I-Application
systems	O
,	O
employees	O
can	O
log	O
in	O
their	O
availability	O
or	O
planned	O
absences	O
and	O
they	O
can	O
bid	O
for	O
specific	O
shifts	O
so	O
long	O
as	O
they	O
have	O
the	O
necessary	O
skills	O
for	O
the	O
activities	O
planned	O
for	O
these	O
shifts	O
.	O
</s>
