<s>
A	O
web	B-Protocol
chat	I-Protocol
is	O
a	O
system	O
that	O
allows	O
users	O
to	O
communicate	O
in	O
real-time	O
using	O
easily	O
accessible	O
web	O
interfaces	O
.	O
</s>
<s>
It	O
is	O
a	O
type	O
of	O
Internet	O
online	B-Protocol
chat	I-Protocol
distinguished	O
by	O
its	O
simplicity	O
and	O
accessibility	O
to	O
users	O
who	O
do	O
not	O
wish	O
to	O
take	O
the	O
time	O
to	O
install	O
and	O
learn	O
to	O
use	O
specialized	O
chat	B-Protocol
software	I-Protocol
.	O
</s>
<s>
This	O
trait	O
allows	O
users	O
instantaneous	O
access	O
and	O
only	O
a	O
web	B-Application
browser	I-Application
is	O
required	O
to	O
chat	B-Protocol
.	O
</s>
<s>
Users	O
will	O
always	O
get	O
the	O
latest	O
version	O
of	O
a	O
chat	B-Protocol
service	O
because	O
no	O
software	O
installation	O
or	O
update	O
are	O
required	O
.	O
</s>
<s>
The	O
following	O
are	O
standalone	O
chat	B-Protocol
servers	O
:	O
</s>
<s>
IRC	O
chat	B-Protocol
server	O
)	O
:	O
</s>
<s>
Web	B-Protocol
chat	I-Protocol
software	O
is	O
sometimes	O
used	O
in	O
a	O
business	O
context	O
as	O
live	B-Protocol
support	I-Protocol
software	I-Protocol
,	O
also	O
called	O
live	B-Protocol
support	I-Protocol
,	O
live	B-Protocol
help	I-Protocol
or	O
live	B-Protocol
chat	I-Protocol
.	O
</s>
<s>
In	O
this	O
case	O
,	O
the	O
web	B-Protocol
chat	I-Protocol
software	O
is	O
integrated	O
with	O
a	O
website	O
to	O
allow	O
for	O
a	O
customer	O
to	O
chat	B-Protocol
with	O
the	O
business	O
representative	O
or	O
the	O
website	O
owner	O
.	O
</s>
<s>
Live	B-Protocol
support	I-Protocol
on	O
a	O
web	B-Protocol
chat	I-Protocol
channel	O
can	O
be	O
provided	O
by	O
both	O
human	O
agents	O
as	O
well	O
as	O
virtual	O
agents	O
and	O
chatbots	B-Application
.	O
</s>
<s>
In	O
many	O
cases	O
,	O
both	O
humans	O
and	O
live	B-Protocol
chat	I-Protocol
tools	O
work	O
in	O
tandem	O
to	O
improve	O
the	O
digital	O
customer	O
experience	O
.	O
</s>
<s>
The	O
following	O
are	O
web-based	O
live	B-Protocol
support	I-Protocol
applications	O
,	O
which	O
enable	O
website	O
visitors	O
to	O
chat	B-Protocol
with	O
the	O
sales	O
or	O
support	O
people	O
of	O
the	O
website	O
in	O
real-time	O
.	O
</s>
<s>
There	O
's	O
plenty	O
of	O
web	B-Protocol
chat	I-Protocol
services	O
and	O
chat	B-Protocol
rooms	O
that	O
allow	O
communication	O
–	O
often	O
directly	O
addressed	O
,	O
but	O
anonymous	O
,	O
between	O
users	O
in	O
a	O
multi-user	O
environment	O
.	O
</s>
<s>
Websites	O
with	O
browser-based	O
chat	B-Protocol
services	O
include	O
:	O
</s>
