<s>
UserVoice	B-Application
is	O
a	O
San	O
Franciscobased	O
Software-as-a-Service	B-Architecture
(	O
SaaS	B-Architecture
)	O
company	O
that	O
develops	O
customer	O
engagement	O
tools	O
.	O
</s>
<s>
UserVoice	B-Application
began	O
in	O
2006	O
,	O
when	O
programmer	O
Richard	O
White	O
decided	O
to	O
create	O
a	O
more	O
efficient	O
way	O
to	O
monitor	O
feedback	O
from	O
software	O
users	O
.	O
</s>
<s>
White	O
,	O
together	O
with	O
Lance	O
Ivy	O
and	O
Marcus	O
Nelson	O
,	O
launched	O
UserVoice	B-Application
in	O
February	O
2008	O
.	O
</s>
<s>
An	O
early	O
adopter	O
was	O
Stack	B-Error_Name
Overflow	I-Error_Name
,	O
run	O
by	O
Spolsky	O
.	O
</s>
<s>
UserVoice	B-Application
had	O
13	O
employees	O
and	O
4,000	O
clients	O
,	O
with	O
23	O
million	O
users	O
participating	O
by	O
2011	O
.	O
</s>
<s>
Slack	O
,	O
Salesforce	O
,	O
Marketo	O
,	O
HubSpot	O
,	O
zendesk	O
,	O
Jira	O
,	O
Azure	O
DevOps	O
,	O
Microsoft	O
Dynamics	O
,	O
Zapier	O
,	O
Fivetran	O
,	O
Stitch	O
and	O
Amazon	O
Redshift	O
are	O
among	O
the	O
adopters	O
of	O
UserVoice	B-Application
's	O
platform	O
.	O
</s>
<s>
UserVoice	B-Application
Feedback	O
collects	O
and	O
prioritizes	O
suggestions	O
from	O
customers	O
as	O
they	O
list	O
ideas	O
and	O
vote	O
on	O
them	O
.	O
</s>
<s>
In	O
addition	O
to	O
the	O
original	O
website-style	O
product	O
,	O
iPhone	B-Device
and	O
Facebook	B-Application
apps	O
are	O
available	O
to	O
allow	O
developers	O
to	O
collect	O
feedback	O
for	O
mobile	B-Application
apps	I-Application
.	O
</s>
<s>
UserVoice	B-Application
HelpDesk	O
is	O
a	O
support	O
tool	O
for	O
tracking	O
and	O
responding	O
to	O
customer	O
issues	O
.	O
</s>
<s>
Customers	O
can	O
thank	O
the	O
support	O
person	O
who	O
responds	O
to	O
their	O
ticket	B-Application
by	O
giving	O
them	O
"	O
kudos.	O
"	O
</s>
<s>
UserVoice	B-Application
HelpDesk	O
also	O
directs	O
customers	O
to	O
relevant	O
answers	O
as	O
they	O
type	O
questions	O
.	O
</s>
