<s>
Tessitura	B-Application
is	O
an	O
enterprise	B-Application
application	I-Application
used	O
by	O
performing	O
arts	O
and	O
cultural	O
organisations	O
to	O
manage	O
their	O
activities	O
in	O
ticketing	O
,	O
fundraising	O
,	O
customer	O
relationship	O
management	O
,	O
and	O
marketing	O
.	O
</s>
<s>
Tessitura	B-Application
was	O
originally	O
developed	O
by	O
and	O
for	O
the	O
Metropolitan	O
Opera	O
of	O
New	O
York	O
.	O
</s>
<s>
One	O
of	O
the	O
aspects	O
which	O
distinguishes	O
Tessitura	B-Application
from	O
most	O
other	O
commercial	O
software	O
is	O
the	O
business	O
model	O
chosen	O
by	O
the	O
Metropolitan	O
Opera	O
to	O
commercialize	O
what	O
was	O
originally	O
custom	B-Application
software	I-Application
.	O
</s>
<s>
The	O
Metropolitan	O
Opera	O
maintains	O
ownership	O
of	O
the	O
intellectual	O
property	O
in	O
the	O
original	O
software	O
,	O
but	O
established	O
a	O
separate	O
organization	O
called	O
Tessitura	B-Application
Network	I-Application
(	O
as	O
a	O
not-for-profit	O
corporation	O
with	O
501(c )	O
3	O
status	O
under	O
United	O
States	O
tax	O
law	O
)	O
to	O
manage	O
the	O
ongoing	O
development	O
and	O
support	O
of	O
the	O
system	O
.	O
</s>
<s>
The	O
Tessitura	B-Application
Network	I-Application
now	O
licenses	O
users	O
,	O
handles	O
management	O
,	O
maintenance	O
and	O
development	O
of	O
the	O
system	O
,	O
and	O
fosters	O
an	O
active	O
exchange	O
of	O
best	O
practices	O
and	O
knowledge	O
sharing	O
within	O
the	O
nonprofit	O
arts	O
and	O
cultural	O
sector	O
.	O
</s>
<s>
The	O
Tessitura	B-Application
Network	I-Application
is	O
effectively	O
a	O
cooperative	O
enterprise	O
,	O
governed	O
via	O
a	O
board	O
elected	O
by	O
and	O
from	O
,	O
and	O
representative	O
of	O
,	O
the	O
licensees	O
of	O
the	O
system	O
.	O
</s>
<s>
This	O
business	O
model	O
has	O
an	O
obvious	O
resonance	O
with	O
the	O
not-for-profit	O
and	O
self-governing	O
ethos	O
of	O
the	O
arts	O
community	O
,	O
and	O
is	O
one	O
reason	O
for	O
the	O
dominance	O
Tessitura	B-Application
has	O
rapidly	O
achieved	O
in	O
the	O
(	O
deliberately	O
restricted	O
)	O
market	O
in	O
which	O
it	O
operates	O
–	O
English-speaking	O
,	O
not-for-profit	O
,	O
arts	O
organizations	O
with	O
a	O
need	O
for	O
ticketing	O
and	O
fundraising	O
systems	O
.	O
</s>
<s>
The	O
Tessitura	B-Application
system	O
is	O
designed	O
to	O
be	O
flexible	O
,	O
customizable	O
,	O
and	O
open	O
,	O
and	O
therefore	O
can	O
be	O
tailored	O
for	O
each	O
organization	O
.	O
</s>
<s>
Functional	O
areas	O
include	O
ticketing	O
,	O
fundraising	O
,	O
constituent	O
relationship	O
management	O
,	O
Web	B-General_Concept
API	I-General_Concept
,	O
and	O
marketing	O
tools	O
.	O
</s>
