<s>
Snapforce	B-Application
CRM	I-Application
is	O
a	O
comprehensive	O
Customer	O
relationship	O
management	O
(	O
CRM	O
)	O
SaaS	B-Architecture
application	O
,	O
developed	O
by	O
Snapforce.com	O
.	O
</s>
<s>
Additional	O
software	O
components	O
include	O
customer	O
databases	O
,	O
customer	O
interaction	O
tracking	O
,	O
reporting	O
,	O
and	O
workflow	B-Operating_System
automation	I-Operating_System
.	O
</s>
<s>
Snapforce	B-Application
CRM	I-Application
can	O
be	O
configured	O
to	O
handle	O
inbound	O
and	O
outbound	O
calling	O
,	O
calls	O
are	O
logged	O
to	O
the	O
prospect	O
or	O
customer	O
record	O
automatically	O
in	O
real	O
time	O
.	O
</s>
<s>
Snapforce	B-Application
CRM	I-Application
was	O
recognized	O
as	O
one	O
of	O
ten	O
"	O
Top	O
Players	O
"	O
in	O
the	O
Market	O
Report	O
2015	O
.	O
</s>
