<s>
ServiceMax	B-General_Concept
is	O
a	O
Service	O
Execution	O
Management	O
company	O
.	O
</s>
<s>
It	O
provides	O
a	O
cloud-based	B-Architecture
software	I-Architecture
platform	O
designed	O
to	O
improve	O
the	O
productivity	O
of	O
complex	O
,	O
equipment-centric	O
service	O
execution	O
for	O
OEMs	O
,	O
operators	O
,	O
and	O
3rd-party	O
service	O
providers	O
.	O
</s>
<s>
ServiceMax	B-General_Concept
's	O
platform	O
is	O
a	O
SaaS	B-Architecture
(	O
Software	B-Architecture
as	I-Architecture
a	I-Architecture
Service	I-Architecture
)	O
software	O
running	O
on	O
Salesforce	B-Application
force.com	O
cloud	O
technology	O
.	O
</s>
<s>
ServiceMax	B-General_Concept
's	O
cloud-based	O
,	O
mobile-ready	O
field	O
service	O
software	O
solution	O
supports	O
companies	O
across	O
industries	O
to	O
manage	O
work	O
orders	O
,	O
plan	O
and	O
schedule	O
work	O
assignments	O
,	O
and	O
provide	O
mobile	O
technician	O
enablement	O
,	O
contracts	O
and	O
entitlements	O
,	O
proactive	O
maintenance	O
,	O
and	O
parts	O
inventory	O
management	O
.	O
</s>
<s>
The	O
ServiceMax	B-General_Concept
platform	O
is	O
designed	O
to	O
optimize	O
the	O
service	O
execution	O
processes	O
and	O
is	O
used	O
by	O
service	O
technicians	O
,	O
dispatchers	O
,	O
service	O
planners	O
,	O
and	O
their	O
managers	O
.	O
</s>
<s>
ServiceMax	B-General_Concept
software	O
is	O
primarily	O
used	O
by	O
enterprise	O
size	O
customers	O
.	O
</s>
<s>
A	O
client	O
requested	O
Maxplore	O
build	O
a	O
field	O
service	O
module	O
on	O
the	O
Salesforce	B-Application
platform	O
.	O
</s>
<s>
The	O
project	O
took	O
2	O
weeks	O
and	O
in	O
2007	O
,	O
was	O
entered	O
in	O
the	O
“	O
AppExchange	O
Challenge	O
”	O
at	O
the	O
Dreamforce	B-Application
conference	O
.	O
</s>
<s>
The	O
project	O
won	O
$2	O
million	O
in	O
funding	O
from	O
Emergence	O
Capital	O
and	O
went	O
on	O
to	O
win	O
the	O
Force	O
Million	O
Dollar	O
Challenge	O
in	O
2008	O
when	O
the	O
company	O
changed	O
its	O
name	O
to	O
ServiceMax	B-General_Concept
.	O
</s>
<s>
In	O
February	O
2019	O
,	O
ServiceMax	B-General_Concept
acquired	O
Zinc	O
,	O
the	O
company	O
providing	O
a	O
frictionless	O
way	O
for	O
service	O
workers	O
to	O
get	O
and	O
share	O
knowledge	O
in	O
real-time	O
.	O
</s>
<s>
In	O
November	O
2022	O
,	O
PTC	O
signed	O
a	O
definitive	O
agreement	O
to	O
acquire	O
ServiceMax	B-General_Concept
.	O
</s>
<s>
In	O
November	O
2012	O
,	O
ServiceMax	B-General_Concept
received	O
a	O
$27	O
million	O
Series	O
D	O
funding	O
round	O
.	O
</s>
<s>
On	O
November	O
14	O
,	O
2016	O
,	O
General	O
Electric	O
Co.	O
'	O
s	O
GE	O
Digital	O
unit	O
announced	O
a	O
deal	O
to	O
buy	O
ServiceMax	B-General_Concept
for	O
$915	O
million	O
.	O
</s>
<s>
On	O
December	O
13	O
,	O
2018	O
,	O
GE	O
Digital	O
and	O
SilverLake	O
announced	O
an	O
agreement	O
for	O
GE	O
Digital	O
to	O
sell	O
a	O
majority	O
stake	O
in	O
ServiceMax	B-General_Concept
.	O
</s>
