<s>
Microsoft	B-Application
Online	I-Application
Services	I-Application
is	O
Microsoft	O
's	O
hosted-software	O
offering	O
and	O
is	O
a	O
component	O
of	O
their	O
software	B-Architecture
as	I-Architecture
a	I-Architecture
service	I-Architecture
strategy	O
.	O
</s>
<s>
Microsoft	B-Application
Online	I-Application
Services	I-Application
are	O
hosted	O
by	O
Microsoft	O
and	O
sold	O
with	O
Microsoft	B-Device
partners	I-Device
.	O
</s>
<s>
The	O
suite	O
includes	O
Exchange	O
Online	O
,	O
SharePoint	O
Online	O
,	O
Office	O
Communications	O
Online	O
,	O
Microsoft	B-General_Concept
Forefront	I-General_Concept
,	O
and	O
Microsoft	B-Protocol
Office	I-Protocol
Live	I-Protocol
Meeting	I-Protocol
.	O
</s>
<s>
For	O
businesses	O
,	O
the	O
software	B-Architecture
as	I-Architecture
a	I-Architecture
service	I-Architecture
approach	O
enables	O
organizations	O
to	O
access	O
the	O
capabilities	O
of	O
enterprise	O
software	O
through	O
on-premises	O
servers	O
,	O
as	O
online	O
services	O
,	O
or	O
a	O
combination	O
of	O
both	O
,	O
depending	O
on	O
specific	O
business	O
requirements	O
.	O
</s>
<s>
The	O
Business	B-Application
Productivity	I-Application
Online	I-Application
Suite	I-Application
Standard	O
represents	O
the	O
first	O
of	O
a	O
growing	O
portfolio	O
of	O
Microsoft	B-Application
Online	I-Application
Services	I-Application
.	O
</s>
<s>
Microsoft	B-Application
Online	I-Application
Services	I-Application
are	O
a	O
component	O
of	O
the	O
broader	O
Microsoft	O
software	B-Architecture
as	I-Architecture
a	I-Architecture
service	I-Architecture
strategy	O
that	O
includes	O
both	O
Live	O
and	O
Online	O
services	O
.	O
</s>
<s>
The	O
successor	O
of	O
BPOS	B-Application
is	O
Office	B-Operating_System
365	I-Operating_System
.	O
</s>
<s>
Where	O
BPOS	B-Application
is	O
based	O
on	O
Exchange	O
2007	O
and	O
MOSS	O
2007	O
,	O
Office	B-Operating_System
365	I-Operating_System
was	O
originally	O
built	O
around	O
the	O
2010	O
versions	O
of	O
Exchange	O
and	O
Microsoft	O
Office	O
SharePoint	O
Server	O
(	O
MOSS	O
)	O
and	O
now	O
the	O
2019	O
versions	O
,	O
since	O
one	O
of	O
the	O
benefits	O
of	O
Office	B-Operating_System
365	I-Operating_System
is	O
that	O
it	O
is	O
'	O
evergreen	O
 '	O
.	O
</s>
<s>
For	O
Instant	O
Messaging	O
,	O
plus	O
audio	O
and	O
video	O
conferencing	O
,	O
Office	B-Operating_System
365	I-Operating_System
provides	O
Skype	O
for	O
Business	O
(	O
formerly	O
Microsoft	O
Lync	O
)	O
.	O
</s>
<s>
Apart	O
from	O
these	O
communications	O
and	O
collaboration	O
applications	O
,	O
Office	B-Operating_System
365	I-Operating_System
will	O
also	O
have	O
Microsoft	O
Office	O
Professional	O
Plus	O
included	O
,	O
which	O
is	O
the	O
regular	O
Office	O
pack	O
.	O
</s>
<s>
Microsoft	O
has	O
established	O
a	O
specialized	O
support	O
department	O
for	O
its	O
Business	B-Application
Productivity	I-Application
Online	I-Application
Suite	I-Application
(	O
BPOS	B-Application
)	O
,	O
distinct	O
from	O
its	O
standard	O
Professional	O
Support	O
Services	O
.	O
</s>
<s>
In	O
contrast	O
to	O
the	O
support	O
requests	O
for	O
Microsoft	O
products	O
run	O
on	O
a	O
company	O
's	O
infrastructure	O
,	O
such	O
as	O
when	O
a	O
support	O
inquiry	O
is	O
made	O
about	O
mail-sending	O
issues	O
using	O
Outlook	O
and	O
the	O
customer	O
's	O
Microsoft	B-Operating_System
Exchange	I-Operating_System
Server	I-Operating_System
,	O
the	O
technical	O
aspects	O
of	O
support	O
requests	O
for	O
BPOS	B-Application
may	O
differ	O
significantly	O
.	O
</s>
<s>
To	O
meet	O
these	O
expectations	O
,	O
Microsoft	O
has	O
established	O
dedicated	O
BPOS	B-Application
and	O
Office	B-Operating_System
365	I-Operating_System
support	O
desks	O
in	O
the	O
United	O
States	O
and	O
Ireland	O
for	O
the	O
EMEA	O
region	O
.	O
</s>
<s>
Currently	O
,	O
the	O
EMEA	O
support	O
desk	O
handles	O
first-line	O
and	O
escalated	O
BPOS	B-Application
cases	O
and	O
is	O
expected	O
to	O
provide	O
support	O
for	O
Office	B-Operating_System
365	I-Operating_System
cases	O
after	O
the	O
product	O
's	O
launch	O
in	O
June	O
2011	O
.	O
</s>
<s>
On	O
March	O
4	O
,	O
2010	O
,	O
Steve	O
Ballmer	O
gave	O
a	O
speech	O
focused	O
on	O
Microsoft	O
's	O
cloud	B-Architecture
computing	I-Architecture
commitment	O
at	O
the	O
University	O
of	O
Washington	O
.	O
</s>
<s>
'	O
About	O
75	O
percent	O
of	O
our	O
folks	O
are	O
doing	O
entirely	O
cloud-based	B-Architecture
or	O
entirely	O
cloud	O
inspired	O
,	O
'	O
Ballmer	O
said	O
.	O
</s>
<s>
This	O
full	O
embrace	O
of	O
the	O
term	O
cloud	B-Architecture
computing	I-Architecture
is	O
new	O
for	O
Microsoft	O
.	O
</s>
<s>
Up	O
until	O
now	O
,	O
Microsoft	O
was	O
still	O
pushing	O
the	O
term	O
'	O
software	B-Architecture
as	I-Architecture
a	I-Architecture
service	I-Architecture
 '	O
to	O
describe	O
cloud	O
software.	O
"	O
</s>
