<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
is	O
a	O
product	O
line	O
of	O
enterprise	O
resource	O
planning	O
(	O
ERP	O
)	O
and	O
customer	O
relationship	O
management	O
(	O
CRM	O
)	O
intelligent	O
business	O
applications	O
announced	O
by	O
Microsoft	O
in	O
July	O
2016	O
and	O
released	O
on	O
November	O
1	O
,	O
2016	O
.	O
</s>
<s>
It	O
was	O
formerly	O
Microsoft	B-Application
Dynamics	I-Application
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
is	O
largely	O
made	O
up	O
of	O
products	O
developed	O
by	O
companies	O
that	O
Microsoft	O
acquired	O
:	O
Dynamics	O
GP	O
(	O
formerly	O
Great	O
Plains	O
)	O
,	O
Dynamics	B-Application
NAV	I-Application
(	O
formerly	O
Navision	B-Application
;	O
now	O
forked	O
into	O
Dynamics	B-Application
365	I-Application
Business	I-Application
Central	I-Application
)	O
,	O
Dynamics	O
SL	O
(	O
formerly	O
Solomon	O
)	O
,	O
and	O
Dynamics	B-Application
AX	I-Application
(	O
formerly	O
Axapta	B-Application
;	O
now	O
forked	O
into	O
Dynamics	B-Application
365	I-Application
Finance	O
and	O
Operations	O
)	O
.	O
</s>
<s>
In	O
recent	O
years	O
Microsoft	B-Application
Dynamics	I-Application
ERP	I-Application
has	O
focused	O
their	O
marketing	O
and	O
innovation	O
efforts	O
on	O
SaaS	B-Architecture
suites	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
contains	O
more	O
than	O
15	O
applications	O
:	O
</s>
<s>
Dynamics	B-Application
365	I-Application
-	O
Streamline	O
planning	O
,	O
production	O
,	O
stock	O
,	O
warehouse	O
,	O
and	O
transportation	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
Enterprise	O
Edition	O
(	O
formerly	O
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
)	O
ERP	O
and	O
CRM	O
software-as-a-service	B-Architecture
product	O
meant	O
for	O
mid-sized	O
and	O
large	O
enterprises	O
.	O
</s>
<s>
Integrating	O
both	O
Dynamics	B-Application
AX	I-Application
and	O
Dynamics	B-Application
CRM	I-Application
features	O
,	O
consisting	O
of	O
the	O
following	O
modules	O
:	O
for	O
Financials	O
and	O
Operations	O
,	O
for	O
Sales	O
Enterprise	O
,	O
for	O
Marketing	O
,	O
for	O
Customer	O
Service	O
,	O
for	O
Field	O
Service	O
,	O
for	O
Project	O
Service	O
Automation	O
.	O
</s>
<s>
Easily	O
connected	O
with	O
Office	B-Operating_System
365	I-Operating_System
and	O
PowerBI	B-Application
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
was	O
one	O
of	O
Microsoft	O
's	O
Enterprise	O
resource	O
planning	O
(	O
ERP	O
)	O
|enterprise	O
resource	O
planning	O
(	O
ERP	O
)	O
software	O
products	O
.	O
</s>
<s>
In	O
2018	O
,	O
its	O
thick-client	O
interface	O
was	O
removed	O
and	O
the	O
web	O
product	O
was	O
rebranded	O
as	O
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
as	O
a	O
part	O
of	O
the	O
Dynamics	B-Application
365	I-Application
suite	O
.	O
</s>
<s>
MDCC	O
or	O
Microsoft	O
Development	O
Center	O
Copenhagen	O
was	O
once	O
the	O
primary	O
development	O
center	O
for	O
Dynamics	B-Application
AX	I-Application
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
contained	O
19	O
core	O
modules	O
:	O
</s>
<s>
X++	O
integrates	O
SQL	B-Language
queries	O
into	O
standard	O
Java-style	O
code	O
.	O
</s>
<s>
Information	O
about	O
Axapta	B-Application
prior	O
to	O
the	O
Microsoft	O
purchase	O
was	O
available	O
on	O
technet.navision.com,	O
a	O
proprietary	B-Application
web-based	O
newsgroup	O
,	O
which	O
grew	O
to	O
a	O
considerable	O
number	O
of	O
members	O
and	O
posts	O
before	O
the	O
Microsoft	O
purchase	O
in	O
2002	O
.	O
</s>
<s>
After	O
Microsoft	O
incorporated	O
Axapta	B-Application
into	O
their	O
Business	O
Solution	O
suite	O
,	O
they	O
transferred	O
the	O
newsgroup	O
's	O
content	O
to	O
the	O
Microsoft	B-Application
Business	I-Application
Solutions	I-Application
newsgroup	O
.	O
</s>
<s>
The	O
oldest	O
Axapta	B-Application
Technet	O
post	O
that	O
can	O
be	O
found	O
dates	O
to	O
August	O
2000	O
.	O
</s>
<s>
Extreme	O
Conferences	O
:	O
extreme365	O
is	O
a	O
conference	O
for	O
the	O
Dynamics	B-Application
365	I-Application
Partner	O
Community	O
which	O
now	O
includes	O
Dynamics	B-Application
AX	I-Application
,	O
featuring	O
an	O
Executive	O
Forum	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
Business	I-Application
Central	I-Application
(	O
formerly	O
Microsoft	B-Application
Dynamics	I-Application
NAV	I-Application
)	O
ERP	O
and	O
CRM	O
software-as-a-service	B-Architecture
product	O
meant	O
for	O
small	O
and	O
mid-sized	O
businesses	O
.	O
</s>
<s>
Integrating	O
both	O
Dynamics	B-Application
NAV	I-Application
and	O
Dynamics	B-Application
CRM	I-Application
features	O
,	O
consisting	O
of	O
the	O
following	O
modules	O
:	O
for	O
Financials	O
and	O
Operations	O
,	O
for	O
Sales	O
Professionals	O
,	O
for	O
Marketing	O
.	O
</s>
<s>
Easily	O
connected	O
with	O
Office	B-Operating_System
365	I-Operating_System
and	O
PowerBI	B-Application
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
Customer	O
Engagement	O
(	O
formerly	O
Microsoft	B-Application
CRM	I-Application
)	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
Customer	O
Engagement	O
contains	O
modules	O
to	O
interact	O
with	O
customers	O
:	O
Marketing	O
,	O
Sales	O
,	O
Customer	O
Service	O
,	O
Field	O
Service	O
.	O
</s>
<s>
The	O
Dynamics	B-Application
365	I-Application
Business	I-Application
Central	I-Application
system	O
comes	O
in	O
both	O
an	O
online	O
hosted	O
(	O
SaaS	B-Architecture
)	O
version	O
and	O
an	O
on-premises	O
version	O
for	O
manual	O
deployment	O
and	O
administration	O
.	O
</s>
<s>
As	O
an	O
international	O
ERP	O
system	O
,	O
Business	B-Application
Central	I-Application
is	O
available	O
with	O
24	O
official	O
localizations	B-General_Concept
to	O
work	O
with	O
the	O
local	O
features	O
and	O
requirements	O
of	O
various	O
countries	O
.	O
</s>
<s>
Local	O
partners	O
provide	O
an	O
additional	O
47	O
localizations	B-General_Concept
.	O
</s>
<s>
There	O
are	O
two	O
editions	O
of	O
Business	B-Application
Central	I-Application
,	O
Essentials	O
and	O
Premium	O
.	O
</s>
<s>
Essentials	O
covers	O
Finance	O
,	O
Sales	O
,	O
Marketing	O
,	O
Purchasing	O
,	O
Inventory	O
,	O
Warehousing	B-Device
,	O
and	O
Project	O
Management	O
.	O
</s>
<s>
With	O
the	O
arrival	O
of	O
NAV	O
2013	O
,	O
Microsoft	O
introduced	O
a	O
new	O
licensing	O
model	O
that	O
operated	O
on	O
a	O
concurrent	B-License
user	I-License
basis	O
.	O
</s>
<s>
From	O
the	O
Business	B-Application
Central	I-Application
rebrand	O
launch	O
,	O
the	O
licensing	O
model	O
changed	O
to	O
a	O
per-seat	B-License
license	I-License
model	O
with	O
a	O
3x	O
concurrent	O
seat	O
multiplier	O
added	O
to	O
any	O
existing	O
perpetual	O
licences	O
from	O
previous	O
Dynamics	B-Application
NAV	I-Application
versions	O
.	O
</s>
<s>
Customers	O
with	O
a	O
Dynamics	B-Application
NAV	I-Application
Extended	O
Pack	O
license	O
were	O
moved	O
to	O
the	O
Premium	O
edition	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
Sales	I-Application
is	O
a	O
customer	O
relationship	O
management	O
software	O
package	O
developed	O
by	O
Microsoft	O
.	O
</s>
<s>
The	O
current	O
version	O
is	O
Dynamics	B-Application
365	I-Application
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
was	O
a	O
line	O
of	O
Business	O
Applications	O
,	O
containing	O
enterprise	O
resource	O
planning	O
(	O
ERP	O
)	O
and	O
customer	O
relationship	O
management	O
(	O
CRM	O
)	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
formed	O
part	O
of	O
"	O
Microsoft	B-Application
Business	I-Application
Solutions	I-Application
"	O
.	O
</s>
<s>
Dynamics	O
can	O
be	O
used	O
with	O
other	O
Microsoft	O
programs	O
and	O
services	O
,	O
such	O
as	O
SharePoint	B-Protocol
,	O
Yammer	B-Protocol
,	O
Office	B-Operating_System
365	I-Operating_System
,	O
Azure	B-Application
and	O
Outlook	B-Application
.	O
</s>
<s>
The	O
Microsoft	B-Application
Dynamics	I-Application
focus-industries	O
are	O
retail	O
,	O
services	O
,	O
manufacturing	O
,	O
financial	O
services	O
,	O
and	O
the	O
public	O
sector	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
offers	O
services	O
for	O
small	O
,	O
medium	O
,	O
and	O
large	O
businesses	O
.	O
</s>
<s>
Business	B-Application
Central	I-Application
was	O
first	O
published	O
as	O
Dynamics	B-Application
NAV	I-Application
and	O
Navision	B-Application
,	O
which	O
Microsoft	O
acquired	O
in	O
2002	O
.	O
</s>
<s>
Navision	B-Application
originated	O
at	O
PC&C	O
A/S	O
(	O
Personal	O
Computing	O
and	O
Consulting	O
)	O
,	O
a	O
company	O
founded	O
in	O
Denmark	O
in	O
1984	O
.	O
</s>
<s>
There	O
followed	O
in	O
1987	O
the	O
first	O
version	O
of	O
Navision	B-Application
,	O
a	O
client/server	B-Operating_System
-based	O
accounting	O
application	O
that	O
allowed	O
multiple	O
users	O
to	O
access	O
the	O
system	O
simultaneously	O
.	O
</s>
<s>
The	O
success	O
of	O
the	O
product	O
prompted	O
the	O
company	O
to	O
rename	O
itself	O
to	O
Navision	B-Application
Software	I-Application
A/S	I-Application
in	O
1995	O
.	O
</s>
<s>
The	O
Navision	B-Application
product	O
sold	O
primarily	O
in	O
Denmark	O
until	O
1990	O
.	O
</s>
<s>
From	O
Navision	B-Application
version	O
3	O
the	O
product	O
was	O
distributed	O
in	O
other	O
European	O
countries	O
,	O
including	O
Germany	O
and	O
the	O
United	O
Kingdom	O
.	O
</s>
<s>
In	O
1995	O
the	O
first	O
version	O
of	O
Navision	B-Application
based	O
on	O
Microsoft	B-Application
Windows	I-Application
95	I-Application
was	O
released	O
.	O
</s>
<s>
In	O
2000	O
,	O
Navision	B-Application
Software	I-Application
A/S	I-Application
merged	O
with	O
fellow	O
Danish	O
firm	O
Damgaard	O
A/S	O
(	O
founded	O
1983	O
)	O
to	O
form	O
NavisionDamgard	O
A/S	O
.	O
</s>
<s>
In	O
2001	O
the	O
company	O
changed	O
its	O
name	O
to	O
"	O
Navision	B-Application
A/S	O
"	O
.	O
</s>
<s>
On	O
July	O
11	O
,	O
2002	O
,	O
Microsoft	O
bought	O
Navision	B-Application
A/S	O
to	O
go	O
with	O
its	O
previous	O
acquisition	O
of	O
Great	O
Plains	O
Software	O
.	O
</s>
<s>
Navision	B-Application
became	O
a	O
new	O
division	O
at	O
Microsoft	O
,	O
named	O
Microsoft	B-Application
Business	I-Application
Solutions	I-Application
,	O
which	O
also	O
handled	O
Microsoft	B-Application
CRM	I-Application
.	O
</s>
<s>
But	O
it	O
later	O
decided	O
to	O
continue	O
development	O
of	O
all	O
ERP	O
systems	O
(	O
Dynamics	B-Application
AX	I-Application
,	O
Dynamics	B-Application
NAV	I-Application
,	O
Dynamics	O
GP	O
and	O
Dynamics	O
SL	O
)	O
.	O
</s>
<s>
Microsoft	O
launched	O
all	O
four	O
ERP	O
systems	O
with	O
the	O
same	O
new	O
role-based	O
user	O
interface	O
,	O
SQL-based	O
reporting	O
and	O
analysis	O
,	O
SharePoint-based	O
portal	O
,	O
Pocket	O
PC-based	O
mobile	O
clients	O
and	O
integration	O
with	O
Microsoft	B-Application
Office	I-Application
.	O
</s>
<s>
In	O
September	O
2005	O
,	O
Microsoft	O
re-branded	O
the	O
product	O
and	O
re-released	O
it	O
as	O
Microsoft	B-Application
Dynamics	I-Application
NAV	I-Application
.	O
</s>
<s>
In	O
December	O
2008	O
,	O
Microsoft	O
released	O
Dynamics	B-Application
NAV	I-Application
2009	O
,	O
which	O
contains	O
both	O
the	O
original	O
"	O
classic	O
"	O
client	O
,	O
as	O
well	O
as	O
a	O
new	O
.NET	O
Framework-based	O
three-tier	B-Operating_System
GUI	B-Application
called	O
the	O
RoleTailored	O
Client	O
(	O
RTC	O
)	O
.	O
</s>
<s>
In	O
2016	O
,	O
Microsoft	O
announced	O
the	O
creation	O
of	O
Dynamics	B-Application
365	I-Application
a	O
rebranding	O
of	O
the	O
suite	O
of	O
Dynamics	O
ERP	O
and	O
CRM	O
products	O
as	O
a	O
part	O
of	O
a	O
new	O
online-only	O
offering	O
.	O
</s>
<s>
"	O
Tenerife	O
"	O
as	O
the	O
next	O
generation	O
of	O
the	O
Dynamics	B-Application
NAV	I-Application
product	O
.	O
</s>
<s>
On	O
April	O
2	O
,	O
2018	O
,	O
Business	B-Application
Central	I-Application
has	O
released	O
publicly	O
and	O
plans	O
for	O
semi-annual	O
releases	O
were	O
announced	O
.	O
</s>
<s>
Business	B-Application
Central	I-Application
introduced	O
a	O
new	O
AL	O
language	O
for	O
development	O
and	O
translated	O
the	O
codebase	O
from	O
Dynamics	B-Application
NAV	I-Application
(	O
C/AL	B-Language
)	O
.	O
</s>
<s>
Several	O
variants	O
of	O
the	O
Dynamics	O
brand	O
have	O
migration	O
paths	O
to	O
Business	B-Application
Central	I-Application
with	O
most	O
having	O
not	O
had	O
a	O
new	O
release	O
since	O
2018	O
.	O
</s>
<s>
The	O
later	O
releases	O
of	O
the	O
SL	O
,	O
GP	O
,	O
and	O
C5	O
products	O
adopted	O
the	O
Dynamics	B-Application
NAV	I-Application
Role-Tailored	O
Client	O
UI	O
which	O
helped	O
pave	O
the	O
transition	O
to	O
the	O
Business	B-Application
Central	I-Application
product	O
.	O
</s>
<s>
The	O
developing	O
company	O
merged	O
with	O
Navision	B-Application
in	O
2001	O
which	O
was	O
subsequently	O
acquired	O
by	O
Microsoft	O
Microsoft	O
in	O
2002	O
rebranding	O
the	O
solution	O
from	O
Navision	B-Application
C5	O
to	O
Microsoft	B-Application
Dynamics	I-Application
C5	O
.	O
</s>
<s>
TLB	O
was	O
later	O
renamed	O
Solomon	O
Software	O
,	O
and	O
then	O
Microsoft	B-Application
Dynamics	I-Application
SL	O
.	O
</s>
<s>
It	O
was	O
one	O
of	O
the	O
first	O
accounting	O
packages	O
in	O
the	O
United	O
States	O
that	O
were	O
designed	O
and	O
written	O
to	O
be	O
multi-user	O
and	O
to	O
run	O
under	O
Windows	B-Application
as	O
32-bit	O
software	O
.	O
</s>
<s>
Dynamics	O
GP	O
is	O
written	O
in	O
a	O
language	O
called	O
Dexterity	B-Device
.	O
</s>
<s>
Previous	O
versions	O
were	O
compatible	O
with	O
Microsoft	B-Application
SQL	I-Application
Server	I-Application
,	O
Pervasive	B-Application
PSQL	I-Application
,	O
Btrieve	B-Application
,	O
and	O
earlier	O
versions	O
also	O
used	O
C-tree	O
,	O
although	O
after	O
the	O
buyout	O
all	O
new	O
versions	O
switched	O
entirely	O
to	O
Microsoft	B-Application
SQL	I-Application
Server	I-Application
databases	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
Finance	I-Application
is	O
a	O
Microsoft	O
enterprise	O
resource	O
planning	O
(	O
ERP	O
)	O
system	O
for	O
medium	O
to	O
large	O
organisations	O
.	O
</s>
<s>
The	O
software	O
,	O
part	O
of	O
the	O
Dynamics	B-Application
365	I-Application
product	O
line	O
,	O
was	O
first	O
on	O
general	O
release	O
in	O
November	O
2016	O
,	O
initially	O
branded	O
as	O
Dynamics	B-Application
365	I-Application
for	O
Operations	O
.	O
</s>
<s>
In	O
July	O
2017	O
,	O
it	O
was	O
rebranded	O
to	O
Dynamics	B-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
.	O
</s>
<s>
1998	O
(	O
March	O
)	O
-	O
Axapta	B-Application
,	O
a	O
collaboration	O
between	O
IBM	O
and	O
Danish	O
,	O
released	O
in	O
the	O
Danish	O
and	O
U.S.	O
markets	O
.	O
</s>
<s>
2000	O
-	O
Damgaard	O
Data	O
merged	O
with	O
Navision	B-Application
Software	I-Application
A/S	I-Application
to	O
form	O
NavisionDamgaard	O
,	O
later	O
named	O
Navision	B-Application
A/S	O
.	O
</s>
<s>
Released	O
Axapta	B-Application
2.5	O
.	O
</s>
<s>
2002	O
-	O
Microsoft	O
acquires	O
Navision	B-Application
A/S	O
.	O
</s>
<s>
Released	O
Axapta	B-Application
3.0	O
.	O
</s>
<s>
2006	O
-	O
Released	O
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
4.0	O
.	O
</s>
<s>
2008	O
-	O
Released	O
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
2009	O
.	O
</s>
<s>
2011	O
-	O
Released	O
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
2012	O
.	O
</s>
<s>
Dynamics	B-Application
AX	I-Application
is	O
used	O
in	O
over	O
20,000	O
organizations	O
of	O
all	O
sizes	O
,	O
worldwide	O
.	O
</s>
<s>
2016	O
-	O
Released	O
Microsoft	B-Application
Dynamics	I-Application
AX	I-Application
7	O
.	O
</s>
<s>
Later	O
rebranded	O
to	O
Dynamics	B-Application
365	I-Application
for	O
Operations	O
.	O
</s>
<s>
This	O
version	O
lasted	O
only	O
a	O
few	O
months	O
,	O
though	O
,	O
as	O
Dynamics	B-Application
AX	I-Application
was	O
rebranded	O
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
for	O
Operations	O
in	O
October	O
2016	O
,	O
and	O
once	O
more	O
as	O
Dynamics	B-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
in	O
July	O
2017	O
.	O
</s>
<s>
2017	O
-	O
Rebranded	O
to	O
Dynamics	B-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
,	O
Enterprise	O
Edition	O
(	O
not	O
to	O
be	O
mistaken	O
with	O
Dynamics	B-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
Business	O
Edition	O
,	O
which	O
is	O
based	O
on	O
former	O
Microsoft	B-Application
Dynamics	I-Application
NAV	I-Application
)	O
.	O
</s>
<s>
2018	O
-	O
The	O
Human	O
Resources	O
Module	O
became	O
Dynamics	B-Application
365	I-Application
for	O
Talent	O
,	O
now	O
Dynamics	B-Application
365	I-Application
Human	O
Resources	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
Sales	I-Application
has	O
undergone	O
several	O
iterations	O
over	O
its	O
history	O
.	O
</s>
<s>
Microsoft	B-Application
CRM	I-Application
1.2	O
was	O
released	O
on	O
December	O
8	O
,	O
2003	O
.	O
</s>
<s>
Microsoft	B-Application
CRM	I-Application
1.2	O
was	O
not	O
widely	O
adopted	O
by	O
industry	O
.	O
</s>
<s>
It	O
was	O
not	O
possible	O
to	O
create	O
custom	O
entities	O
but	O
there	O
was	O
a	O
software	B-Application
development	I-Application
kit	I-Application
(	O
SDK	O
)	O
available	O
using	O
SOAP	B-Application
and	O
XML	B-Protocol
endpoints	O
to	O
interact	O
with	O
it	O
.	O
</s>
<s>
The	O
second	O
version	O
was	O
rebranded	O
as	O
Microsoft	B-Application
Dynamics	I-Application
3.0	O
(	O
version	O
2.0	O
was	O
skipped	O
entirely	O
)	O
to	O
signify	O
its	O
inclusion	O
within	O
the	O
Dynamics	O
product	O
family	O
and	O
was	O
released	O
on	O
December	O
5	O
,	O
2005	O
.	O
</s>
<s>
Notable	O
updates	O
over	O
version	O
1.2	O
are	O
the	O
ease	O
of	O
creating	O
customizations	O
to	O
CRM	O
,	O
the	O
switch	O
from	O
using	O
Crystal	B-Application
Reports	I-Application
to	O
Microsoft	B-Application
SQL	I-Application
Reporting	O
Services	O
,	O
and	O
the	O
ability	O
to	O
run	O
on	O
Windows	B-Application
Vista	I-Application
and	O
Outlook	B-Application
2007	I-Application
.	O
</s>
<s>
Significant	O
additions	O
released	O
later	O
by	O
Microsoft	O
also	O
allowed	O
Dynamics	B-Application
CRM	I-Application
3.0	O
to	O
be	O
accessed	O
by	O
various	O
mobile	B-Application
devices	I-Application
and	O
integration	O
with	O
Siebel	O
Systems	O
.	O
</s>
<s>
Dynamics	B-Application
CRM	I-Application
4.0	O
(	O
a.k.a.	O
</s>
<s>
Titan	O
)	O
was	O
introduced	O
in	O
December	O
2007	O
(	O
RTM	O
build	O
number	O
4.0.7333.3	O
Microsoft	B-Application
CRM	I-Application
build	O
numbers	O
from	O
version	O
4.0	O
to	O
version	O
8	O
)	O
.	O
</s>
<s>
It	O
features	O
multi-tenancy	O
,	O
improved	O
reporting	O
security	O
,	O
data	O
importing	O
,	O
direct	O
mail	O
merging	O
and	O
support	O
for	O
newer	O
technologies	O
such	O
as	O
Windows	B-Device
Server	I-Device
2008	I-Device
and	O
SQL	B-Language
Server	B-Device
2008	I-Device
(	O
Update	O
Rollup	O
4	O
)	O
.	O
</s>
<s>
Dynamics	B-Application
CRM	I-Application
4.0	O
also	O
implements	O
CRM	O
Online	O
,	O
a	O
hosted	O
solution	O
that	O
is	O
offered	O
directly	O
by	O
Microsoft	O
.	O
</s>
<s>
The	O
multi-tenancy	O
option	O
also	O
allows	O
ISVs	B-Application
to	O
offer	O
hosted	O
solutions	O
to	O
end	O
customers	O
as	O
well	O
.	O
</s>
<s>
Dynamics	B-Application
CRM	I-Application
4.0	O
is	O
the	O
first	O
version	O
of	O
the	O
product	O
,	O
which	O
has	O
seen	O
significant	O
take	O
up	O
in	O
the	O
market	O
and	O
passed	O
the	O
1	O
million	O
user	O
mark	O
in	O
July	O
2009	O
.	O
</s>
<s>
Dynamics	B-Application
CRM	I-Application
2011	O
was	O
released	O
to	O
open	O
Beta	O
in	O
February	O
2010	O
.	O
</s>
<s>
Browsers	O
such	O
as	O
Internet	B-Application
Explorer	I-Application
,	O
Chrome	B-Application
and	O
Firefox	B-Application
browsers	I-Application
are	O
fully	O
supported	O
since	O
Microsoft	B-Application
Dynamics	I-Application
CRM	I-Application
2011	O
Update	O
Rollup	O
12	O
.	O
</s>
<s>
Dynamics	B-Application
CRM	I-Application
2013	O
was	O
released	O
to	O
a	O
closed	O
beta	O
group	O
on	O
the	O
28th	O
of	O
July	O
2013	O
.	O
</s>
<s>
Dynamics	B-Application
CRM	I-Application
2013	O
Online	O
went	O
live	O
for	O
new	O
signups	O
in	O
October	O
2013	O
.	O
</s>
<s>
On	O
September	O
16	O
,	O
2014	O
,	O
Microsoft	O
announced	O
that	O
Microsoft	B-Application
Dynamics	I-Application
CRM	I-Application
2015	O
,	O
as	O
well	O
as	O
updates	O
to	O
its	O
Microsoft	B-Application
Dynamics	I-Application
CRM	I-Application
Online	O
and	O
Microsoft	B-Application
Dynamics	I-Application
Marketing	O
services	O
,	O
will	O
be	O
generally	O
available	O
in	O
the	O
fourth	O
quarter	O
of	O
2014	O
.	O
</s>
<s>
On	O
November	O
30	O
,	O
2014	O
,	O
Microsoft	O
announced	O
the	O
general	O
availability	O
of	O
Microsoft	B-Application
Dynamics	I-Application
CRM	I-Application
2015	O
and	O
the	O
2015	O
Update	O
of	O
Microsoft	B-Application
Dynamics	I-Application
Marketing	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
CRM	I-Application
2016	O
was	O
officially	O
released	O
on	O
November	O
30	O
,	O
2015	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
CRM	I-Application
2016	O
was	O
officially	O
released	O
on	O
November	O
30	O
,	O
2015	O
.	O
</s>
<s>
In	O
June	O
2016	O
was	O
developed	O
a	O
special	O
application	O
which	O
sends	O
scanned	O
info	O
from	O
business	O
cards	O
into	O
MS	O
Dynamics	B-Application
CRM	I-Application
named	O
Business	O
Card	O
Reader	O
for	O
MS	O
Dynamics	O
and	O
Call	O
Tracker	O
application	O
in	O
2017	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
was	O
officially	O
released	O
on	O
November	O
1	O
,	O
2016	O
,	O
as	O
the	O
successor	O
to	O
Dynamics	B-Application
CRM	I-Application
.	O
</s>
<s>
The	O
product	O
combines	O
Microsoft	O
business	O
products	O
(	O
CRM	O
and	O
ERP	O
Dynamics	B-Application
AX	I-Application
)	O
.	O
</s>
<s>
The	O
on-premises	O
application	O
,	O
called	O
Dynamics	B-Application
365	I-Application
Customer	O
Engagement	O
contained	O
the	O
following	O
applications	O
:	O
</s>
<s>
The	O
offerings	O
Dynamics	B-Application
365	I-Application
for	I-Application
Finance	I-Application
and	I-Application
Operations	I-Application
cover	O
the	O
ERP	O
needs	O
,	O
such	O
as	O
bookkeeping	O
,	O
invoice	O
and	O
order	O
handling	O
and	O
manufacturing	O
.	O
</s>
<s>
In	O
Dynamics	B-Application
365	I-Application
version	O
9.0.0.1	O
many	O
notable	O
features	O
like	O
Virtual	O
entities	O
in	O
Dynamics	B-Application
365	I-Application
,	O
Auto	O
Numbering	O
Attributes	O
,	O
Multi	O
Select	O
Options	O
sets	O
etc	O
.	O
</s>
<s>
The	O
features	O
added	O
after	O
the	O
update	O
,	O
included	O
a	O
user	O
interface	O
(	O
UUI	O
)	O
to	O
embed	O
canvas	O
apps	O
created	O
in	O
PowerApps	B-Application
and	O
it	O
also	O
brought	O
back	O
the	O
tabs	O
facility	O
.	O
</s>
<s>
In	O
addition	O
to	O
this	O
,	O
this	O
update	O
brought	O
forth	O
new	O
sales	O
forecasting	O
tools	O
and	O
Dynamics	B-Application
365	I-Application
Sales	I-Application
Engagement	O
Center	O
.	O
</s>
<s>
The	O
Dynamics	B-Application
365	I-Application
Project	O
Operations	O
was	O
introduced	O
in	O
this	O
update	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
also	O
welcomes	O
Correct	O
Dimensions	O
action	O
.	O
</s>
<s>
With	O
this	O
update	O
,	O
Microsoft	B-Application
Dynamics	I-Application
365	I-Application
has	O
welcomed	O
integration	O
with	O
Microsoft	O
Teams	O
search	O
box	O
,	O
Microsoft	O
Word	O
,	O
and	O
Microsoft	O
Universal	O
Print	O
technology	O
.	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
includes	O
a	O
set	O
of	O
related	O
products	O
:	O
</s>
<s>
Microsoft	B-Application
Dynamics	I-Application
Management	O
Reporter	O
.	O
</s>
<s>
Security	O
on	O
reports	O
and	O
files	O
may	O
be	O
controlled	O
using	O
Windows	B-Application
Authentication	O
and	O
SQL	B-Language
Server	O
.	O
</s>
<s>
Power	B-Application
Automate	I-Application
,	O
formerly	O
Microsoft	B-Application
Flow	I-Application
(	O
until	O
2019	O
)	O
,	O
a	O
toolkit	O
similar	O
to	O
IFTTT	B-Application
for	O
implementing	O
business	O
workflow	O
products	O
.	O
</s>
<s>
Microsoft	O
also	O
sells	O
Sure	O
Step	O
as	O
an	O
implementation	O
methodology	O
for	O
Microsoft	B-Application
Dynamics	I-Application
for	O
its	O
re-sellers	O
.	O
</s>
<s>
In	O
July	O
2018	O
,	O
Microsoft	O
announced	O
Dynamics	B-Application
365	I-Application
AI	O
for	O
sales	O
applications	O
.	O
</s>
