<s>
IruSoft	B-Application
(	O
Arabic	O
:	O
آيروسوفت	O
)	O
is	O
an	O
insurance	O
regulatory	O
platform	O
designated	O
for	O
licensing	O
,	O
supervision	O
and	O
inspection	O
of	O
the	O
insurance	O
sector	O
within	O
a	O
country	O
.	O
</s>
<s>
IruSoft	B-Application
was	O
founded	O
by	O
Abdullah	O
Al-Salloum	O
and	O
owned	O
by	O
the	O
Insurance	O
Regulatory	O
Unit	O
in	O
Kuwait	O
.	O
</s>
<s>
(	O
1	O
)	O
of	O
2022	O
that	O
introduced	O
IruSoft	B-Application
's	O
complaints	O
public	O
module	O
;	O
an	O
automated	O
resolution	O
center	O
,	O
by	O
which	O
the	O
process	O
of	O
receiving	O
submitted	O
complaints	O
,	O
passing	O
them	O
on	O
to	O
the	O
platforms	O
of	O
licensed	O
insurance	O
companies	O
,	O
tracking	O
matter-related	O
discussions	O
and	O
updates	O
and	O
getting	O
them	O
escalated	O
if	O
unresolved	O
to	O
be	O
discussed	O
by	O
a	O
committee	O
assigned	O
by	O
the	O
unit	O
is	O
integrally	O
automated	O
and	O
analyzed	O
for	O
better	O
key	O
performance	O
indicators	O
.	O
</s>
