<s>
Intelligent	B-Application
device	I-Application
management	I-Application
is	O
a	O
technology	O
used	O
for	O
enterprise	B-Application
software	I-Application
applications	O
that	O
allow	O
equipment	O
manufacturers	O
to	O
monitor	O
and	O
manage	O
remote	O
equipment	O
,	O
systems	O
and	O
products	O
via	O
the	O
Internet	O
.	O
</s>
<s>
Another	O
term	O
for	O
intelligent	B-Application
device	I-Application
management	I-Application
is	O
remote	O
device	O
management	O
(	O
RDM	O
)	O
while	O
strategic	O
service	O
management	O
describes	O
the	O
service	O
.	O
</s>
<s>
IDM	O
extends	O
IT	O
service	O
management	O
to	O
on-site	O
devices	O
and	O
can	O
support	O
standard	O
service	O
processes	O
,	O
such	O
as	O
Incident	O
,	O
Problem	O
,	O
Change	B-Application
,	O
Configuration	B-General_Concept
Management	I-General_Concept
as	O
defined	O
by	O
ITIL	O
.	O
</s>
