<s>
IT	B-Application
cost	I-Application
transparency	I-Application
is	O
a	O
category	O
of	O
information	B-Application
technology	I-Application
management	I-Application
software	O
and	O
systems	O
that	O
enables	O
enterprise	O
IT	O
organizations	O
to	O
model	O
and	O
track	O
the	O
total	O
cost	O
to	O
deliver	O
and	O
maintain	O
the	O
IT	O
Services	O
they	O
provide	O
to	O
the	O
business	O
.	O
</s>
<s>
IT	B-Application
cost	I-Application
transparency	I-Application
solutions	O
can	O
integrate	O
financial	O
information	O
such	O
as	O
labor	O
costs	O
,	O
software	O
licensing	O
costs	O
,	O
hardware	O
acquisition	O
and	O
depreciation	O
,	O
data	O
center	O
facilities	O
charges	O
from	O
general	O
ledger	O
systems	O
and	O
combine	O
this	O
with	O
operational	O
data	O
from	O
ticketing	O
,	O
monitoring	O
,	O
asset	O
management	O
and	O
project	O
portfolio	O
management	O
systems	O
to	O
provide	O
a	O
single	O
,	O
integrated	O
view	O
of	O
IT	O
costs	O
by	O
service	O
,	O
department	O
,	O
GL	O
line	O
item	O
and	O
project	O
.	O
</s>
<s>
In	O
addition	O
to	O
tracking	O
cost	O
elements	O
,	O
IT	B-Application
cost	I-Application
transparency	I-Application
may	O
track	O
utilization	O
,	O
usage	O
and	O
operational	O
performance	O
metrics	O
in	O
order	O
to	O
provide	O
a	O
measure	O
of	O
value	O
or	O
return	O
on	O
investment	O
(	O
ROI	O
)	O
.	O
</s>
<s>
IT	B-Application
cost	I-Application
transparency	I-Application
combines	O
elements	O
of	O
activity	O
based	O
costing	O
,	O
business	O
intelligence	O
,	O
operational	O
monitoring	O
and	O
performance	O
dashboards	O
.	O
</s>
<s>
“	O
Globalization	O
,	O
consumerization	B-General_Concept
,	O
new	O
competitors	O
and	O
new	O
service	O
models	O
are	O
radically	O
‘	O
changing	O
the	O
shape	O
of	O
IT’	O
.	O
</s>
<s>
IT	B-Application
Cost	I-Application
Transparency	I-Application
:	O
Optimizing	O
ITIL	O
v3	O
Service	O
and	O
Financial	O
Management	O
Kurt	O
Shubert	O
,	O
IT	O
Manager	O
,	O
Certified	O
ITIL	O
v2	O
and	O
v3	O
.	O
</s>
