<s>
Field	B-Application
service	I-Application
management	I-Application
(	O
FSM	O
)	O
refers	O
to	O
the	O
management	O
of	O
a	O
company	O
's	O
resources	O
employed	O
at	O
or	O
en	O
route	O
to	O
the	O
property	O
of	O
clients	O
,	O
rather	O
than	O
on	O
company	O
property	O
.	O
</s>
<s>
Examples	O
include	O
locating	O
vehicles	O
,	O
managing	O
worker	O
activity	O
,	O
scheduling	B-Application
and	O
dispatching	O
work	O
,	O
ensuring	O
driver	O
safety	O
,	O
and	O
integrating	O
the	O
management	O
of	O
such	O
activities	O
with	O
inventory	O
,	O
billing	O
,	O
accounting	O
and	O
other	O
back-office	O
systems	O
.	O
</s>
<s>
It	O
can	O
also	O
refer	O
to	O
software	O
and	O
cloud-based	O
platforms	O
that	O
aid	O
in	O
field	B-Application
service	I-Application
management	I-Application
.	O
</s>
<s>
Field	B-Application
service	I-Application
management	I-Application
is	O
used	O
to	O
manage	O
resources	O
in	O
several	O
industries	O
.	O
</s>
<s>
Field	B-Application
service	I-Application
management	I-Application
must	O
meet	O
certain	O
requirements	O
:	O
</s>
<s>
Whereas	O
one	O
company	O
will	O
provide	O
most	O
,	O
if	O
not	O
all	O
,	O
of	O
the	O
desirable	O
features	O
in	O
field	B-Application
service	I-Application
management	I-Application
,	O
another	O
will	O
be	O
missing	O
one	O
or	O
up	O
to	O
several	O
functions	O
.	O
</s>
<s>
Gartner	O
's	O
research	O
puts	O
the	O
revenue	O
for	O
packaged	O
field	O
service	O
dispatch	O
and	O
workforce	B-Application
management	I-Application
software	O
applications	O
,	O
not	O
including	O
service	O
revenue	O
,	O
at	O
approximately	O
$1.2	O
billion	O
in	O
2012	O
,	O
with	O
a	O
compound	O
annual	O
growth	O
rate	O
of	O
12.7	O
%	O
.	O
</s>
<s>
Field	O
service	O
software	O
can	O
be	O
used	O
for	O
scheduling	B-Application
and	O
routing	O
optimization	O
,	O
automated	O
vehicle	O
location	O
,	O
remote	O
vehicle	O
diagnostics	O
,	O
driver	O
logs	O
and	O
hours-of-service	O
tracking	O
,	O
inventory	O
management	O
,	O
field	O
worker	O
management	O
and	O
driver	O
safety	O
.	O
</s>
<s>
Some	O
field	B-Application
service	I-Application
management	I-Application
software	O
integrates	O
with	O
other	O
software	O
such	O
as	O
accounting	O
programs	O
.	O
</s>
