<s>
DoNotPay	B-Application
is	O
an	O
online	O
legal	O
service	O
and	O
chatbot	B-Application
.	O
</s>
<s>
The	O
product	O
provides	O
a	O
"	O
robot	B-Operating_System
lawyer	I-Operating_System
"	O
service	O
that	O
claims	O
to	O
make	O
use	O
of	O
artificial	B-Application
intelligence	I-Application
to	O
contest	O
parking	O
tickets	O
and	O
provide	O
various	O
other	O
legal	O
services	O
,	O
with	O
a	O
subscription	O
cost	O
of	O
$36	O
every	O
three	O
months	O
.	O
</s>
<s>
While	O
some	O
users	O
have	O
praised	O
its	O
offerings	O
,	O
DoNotPay	B-Application
's	O
effectiveness	O
and	O
marketing	O
have	O
been	O
subject	O
to	O
criticisms	O
,	O
and	O
a	O
class-action	O
lawsuit	O
was	O
brought	O
against	O
the	O
company	O
in	O
March	O
2023	O
alleging	O
DoNotPay	B-Application
was	O
engaged	O
in	O
the	O
unauthorized	O
practice	O
of	O
law	O
.	O
</s>
<s>
DoNotPay	B-Application
started	O
off	O
as	O
an	O
app	O
for	O
contesting	O
parking	O
tickets	O
.	O
</s>
<s>
It	O
sells	O
services	O
which	O
generate	O
documents	O
on	O
legal	O
issues	O
ranging	O
from	O
consumer	O
protection	O
to	O
immigration	O
rights	O
;	O
it	O
states	O
that	O
these	O
are	O
generated	O
via	O
automation	O
and	O
AI	B-Application
.	O
</s>
<s>
The	O
company	O
claims	O
its	O
application	O
is	O
supported	O
by	O
the	O
IBM	B-Application
Watson	I-Application
AI	B-Application
.	O
</s>
<s>
DoNotPay	B-Application
states	O
that	O
its	O
services	O
help	O
customers	O
seek	O
refunds	O
on	O
flight	O
tickets	O
and	O
hotel	O
bookings	O
,	O
cancel	O
free	O
trials	O
,	O
sue	O
people	O
,	O
offer	O
legal	O
services	O
relating	O
to	O
social	O
issues	O
such	O
as	O
asylum	O
applications	O
and	O
housing	O
for	O
the	O
homeless	O
,	O
seek	O
claims	O
from	O
Equifax	O
during	O
the	O
aftermath	O
of	O
its	O
security	O
breach	O
,	O
provide	O
automated	O
services	O
to	O
users	O
seeking	O
to	O
obtain	O
U.S.	O
visas	O
and	O
green	O
cards	O
.	O
</s>
<s>
DoNotPay	B-Application
offers	O
a	O
Free	O
Trial	O
Card	O
feature	O
which	O
gives	O
users	O
a	O
virtual	O
credit	O
card	O
number	O
that	O
can	O
be	O
used	O
to	O
sign	O
up	O
for	O
free	O
online	O
trials	O
(	O
such	O
as	O
Netflix	O
and	O
Spotify	B-Application
)	O
.	O
</s>
<s>
DoNotPay	B-Application
also	O
claims	O
that	O
its	O
services	O
include	O
the	O
ability	O
to	O
automatically	O
apply	O
for	O
refunds	O
,	O
cancel	O
subscriptions	O
,	O
get	O
hassle-free	O
trials	O
,	O
fight	O
spam	O
in	O
people	O
's	O
inboxes	O
,	O
combat	O
volatile	O
airline	O
prices	O
,	O
and	O
file	O
damage	O
claims	O
with	O
city	O
offices	O
.	O
</s>
<s>
In	O
2021	O
,	O
DoNotPay	B-Application
raised	O
$10	O
million	O
by	O
investors	O
including	O
Andreesen	O
Horowitz	O
,	O
Lux	O
Capital	O
,	O
Tribe	O
Capital	O
and	O
more	O
reaching	O
a	O
valuation	O
of	O
$210	O
million	O
.	O
</s>
<s>
In	O
2016	O
,	O
Browder	O
,	O
the	O
company	O
's	O
founder	O
,	O
told	O
The	O
Guardian	O
that	O
the	O
chatbot	B-Application
had	O
contested	O
more	O
than	O
250,000	O
parking	O
tickets	O
in	O
London	O
and	O
New	O
York	O
and	O
won	O
160,000	O
of	O
them	O
,	O
all	O
free	O
of	O
charge	O
,	O
claiming	O
a	O
success	O
rate	O
of	O
over	O
60	O
percent	O
,	O
although	O
the	O
newspaper	O
did	O
not	O
appear	O
to	O
verify	O
the	O
claim	O
.	O
</s>
<s>
Similarly	O
,	O
a	O
writer	O
with	O
The	O
American	O
Lawyer	O
noted	O
that	O
,	O
"	O
one	O
of	O
DoNotPay	B-Application
's	O
chatbots	B-Application
helped	O
me	O
draft	O
a	O
strong	O
,	O
well-cited	O
and	O
appropriately	O
toned	O
letter	O
requesting	O
extended	O
maternity	O
leave.	O
"	O
</s>
<s>
Above	O
the	O
Law	O
noted	O
that	O
the	O
service	O
may	O
"	O
be	O
too	O
good	O
to	O
be	O
true	O
"	O
due	O
to	O
errors	O
in	O
the	O
legal	O
advice	O
provided	O
and	O
"	O
things	O
as	O
important	O
as	O
securing	O
immigration	O
status	O
,	O
which	O
is	O
one	O
of	O
the	O
services	O
DoNotPay	B-Application
promotes	O
,	O
mistakes	O
can	O
ruin	O
lives.	O
"	O
</s>
<s>
In	O
January	O
2023	O
,	O
Browder	O
claimed	O
that	O
the	O
organization	O
would	O
attempt	O
to	O
use	O
DoNotPay	B-Application
live	O
in	O
court	O
,	O
but	O
was	O
forced	O
to	O
halt	O
after	O
being	O
warned	O
about	O
the	O
unlicensed	O
practice	O
of	O
law	O
.	O
</s>
