<s>
In	O
customer	B-Application
interaction	I-Application
management	I-Application
,	O
Customer	B-Application
Interaction	I-Application
Tracker	I-Application
(	O
CIT	O
)	O
is	O
a	O
software	O
and/or	O
process	O
of	O
gathering	O
information	O
about	O
customers	O
interactions	O
against	O
all	O
levels	O
throughout	O
a	O
business	O
.	O
</s>
