<s>
Crew	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
or	O
cockpit	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
(	O
CRM	O
)	O
is	O
a	O
set	O
of	O
training	O
procedures	O
for	O
use	O
in	O
environments	O
where	O
human	O
error	O
can	O
have	O
devastating	O
effects	O
.	O
</s>
<s>
The	O
term	O
"	O
cockpit	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
"	O
—	O
which	O
was	O
later	O
generalized	O
to	O
"	O
crew	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
"	O
—	O
was	O
coined	O
in	O
1979	O
by	O
NASA	O
psychologist	O
John	O
Lauber	O
,	O
who	O
for	O
several	O
years	O
had	O
studied	O
communication	O
processes	O
in	O
cockpits	O
.	O
</s>
<s>
The	O
current	O
generic	O
term	O
"	O
crew	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
"	O
(	O
CRM	O
)	O
has	O
been	O
widely	O
adopted	O
but	O
is	O
also	O
known	O
as	O
cockpit	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
;	O
flightdeck	O
resource	O
management	O
;	O
and	O
command	O
,	O
leadership	O
and	O
resource	O
management	O
.	O
</s>
<s>
CRM	O
training	O
is	O
now	O
a	O
mandated	O
requirement	O
for	O
commercial	O
pilots	O
working	O
under	O
most	O
regulatory	O
bodies	O
,	O
including	O
the	O
FAA	O
(	O
US	O
)	O
and	O
EASA	B-Device
(	O
Europe	O
)	O
.	O
</s>
<s>
The	O
men	O
are	O
utterly	O
failing	O
to	O
engage	O
in	O
an	O
important	O
process	O
known	O
as	O
crew	B-Error_Name
resource	I-Error_Name
management	I-Error_Name
,	O
or	O
CRM	O
.	O
</s>
<s>
The	O
Canadian	O
Transportation	O
Safety	O
Board	O
(	O
CTSB	O
)	O
determined	O
a	O
failure	O
of	O
Crew	B-Error_Name
Resource	I-Error_Name
Management	I-Error_Name
was	O
largely	O
responsible	O
for	O
the	O
crash	O
of	O
First	O
Air	O
Flight	O
6560	O
,	O
a	O
Boeing	O
737-200	O
,	O
in	O
Resolute	O
,	O
Nunavut	O
,	O
on	O
August	O
20	O
,	O
2011	O
.	O
</s>
