<s>
Conversica	B-Algorithm
is	O
a	O
US-based	O
cloud	O
software	O
technology	O
company	O
,	O
headquartered	O
in	O
Silicon	O
Valley	O
,	O
(	O
Foster	O
City	O
,	O
California	O
)	O
that	O
provides	O
AI-driven	B-Application
lead	O
engagement	O
software	O
for	O
marketing	O
and	O
sales	O
organizations	O
and	O
a	O
suite	O
of	O
Intelligent	B-Protocol
Virtual	I-Protocol
Assistants	I-Protocol
for	O
businesses	O
.	O
</s>
<s>
Powered	O
by	O
Artificial	B-Application
Intelligence	I-Application
,	O
the	O
Intelligent	B-Protocol
Virtual	I-Protocol
Assistants	I-Protocol
(	O
IVA	O
)	O
interact	O
with	O
leads	O
and	O
customers	O
in	O
a	O
human-like	O
way	O
.	O
</s>
<s>
The	O
AI	B-Application
for	O
which	O
Conversica	B-Algorithm
is	O
known	O
today	O
was	O
born	O
out	O
of	O
a	O
need	O
to	O
follow-up	O
on	O
and	O
filter	O
out	O
low-quality	O
leads	O
,	O
and	O
in	O
time	O
it	O
was	O
clear	O
that	O
this	O
was	O
where	O
the	O
real	O
value	O
of	O
the	O
product	O
lay	O
.	O
</s>
<s>
2010	O
:	O
The	O
company	O
started	O
commercially	O
selling	O
AVA	O
,	O
the	O
first	O
Automated	O
Virtual	B-Protocol
Assistant	I-Protocol
for	O
sales	O
,	O
and	O
the	O
company	O
name	O
is	O
changed	O
to	O
AVA.ai	O
.	O
</s>
<s>
As	O
the	O
company	O
moved	O
away	O
from	O
generating	O
leads	O
themselves	O
,	O
and	O
providing	O
the	O
CRM	O
themselves	O
,	O
it	O
became	O
necessary	O
to	O
integrate	O
with	O
existing	O
CRM	O
and	O
Marketing	B-Application
Automation	I-Application
platforms	O
,	O
such	O
as	O
DealerSocket	O
,	O
VinSolutions	O
and	O
Salesforce	B-Application
.	O
</s>
<s>
2014	O
:	O
The	O
company	O
changed	O
its	O
name	O
from	O
AVA.ai	O
to	O
Conversica	B-Algorithm
.	O
</s>
<s>
2015	O
:	O
Alex	O
Terry	O
joined	O
Conversica	B-Algorithm
as	O
its	O
CEO	O
.	O
</s>
<s>
2017	O
:	O
Conversica	B-Algorithm
expanded	O
its	O
intelligent	B-Application
automation	I-Application
platform	O
and	O
IVAs	O
to	O
support	O
additional	O
communication	O
channels	O
(	O
e-mail	O
and	O
SMS	O
text	O
messaging	O
)	O
and	O
communication	O
languages	O
.	O
</s>
<s>
Conversica	B-Algorithm
also	O
opened	O
a	O
new	O
technology	O
center	O
in	O
Seattle	O
,	O
Washington	O
to	O
expand	O
its	O
AI	B-Application
and	O
machine	O
learning	O
capabilities	O
.	O
</s>
<s>
Conversica	B-Algorithm
also	O
acquired	O
Intelligens.ai,	O
providing	O
a	O
regional	O
presence	O
in	O
Latin	O
America	O
with	O
an	O
office	O
in	O
Las	O
Condes	O
,	O
Santiago	O
,	O
Chile	O
.	O
</s>
<s>
The	O
company	O
launched	O
an	O
AI-powered	O
Admissions	O
Assistant	O
for	O
Higher	O
Education	O
industry	O
.	O
</s>
<s>
2019	O
:	O
Conversica	B-Algorithm
was	O
selected	O
by	O
Fast	O
Company	O
magazine	O
as	O
one	O
of	O
the	O
Top	O
10	O
Most	O
Innovative	O
AI	B-Application
Companies	O
in	O
the	O
World	O
,	O
and	O
was	O
named	O
Marketo	B-Application
's	O
Technology	O
Partner	O
of	O
the	O
Year	O
,	O
.	O
</s>
<s>
As	O
of	O
August	O
2019	O
,	O
Conversica	B-Algorithm
has	O
over	O
50	O
different	O
integrations	O
with	O
third	O
parties	O
.	O
</s>
<s>
In	O
October	O
Conversica	B-Algorithm
won	O
three	O
awards	O
at	O
the	O
fourth	O
annual	O
Global	O
Annual	O
Achievement	O
Awards	O
for	O
Artificial	B-Application
Intelligence	I-Application
.	I-Application
</s>
<s>
2020	O
:	O
As	O
part	O
of	O
Conversica	B-Algorithm
's	O
response	O
to	O
COVID-19	O
,	O
they	O
optimized	O
the	O
business	O
to	O
become	O
profitable	O
in	O
both	O
2Q20	O
and	O
3Q20	O
,	O
before	O
reinvesting	O
in	O
4Q20	O
.	O
</s>
<s>
Conversica	B-Algorithm
's	O
reseller	O
partner	O
,	O
Nectia	O
,	O
is	O
a	O
major	O
Latin	O
American	O
affiliate	O
and	O
Chile	O
's	O
number	O
one	O
Salesforce	B-Application
partner	O
,	O
and	O
,	O
as	O
part	O
of	O
the	O
partnership	O
,	O
Nectia	O
devoted	O
capital	O
to	O
a	O
brand	O
new	O
company	O
segment	O
,	O
Predict-IA	O
,	O
dedicated	O
to	O
web-based	O
artificial	O
intelligent	O
solutions	O
.	O
</s>
<s>
Predict-IA	O
was	O
able	O
to	O
immediately	O
service	O
all	O
LATAM	O
opportunities	O
and	O
clients	O
with	O
Conversica	B-Algorithm
's	O
AI	B-Protocol
Assistants	I-Protocol
with	O
end-to-end	O
services	O
(	O
marketing	O
,	O
sales	O
,	O
professional	O
services	O
,	O
customer	O
success	O
,	O
and	O
technical	O
support	O
)	O
..	O
Conversica	B-Algorithm
's	O
reseller	O
partner	O
,	O
Leadfabric	O
,	O
has	O
offices	O
in	O
Belgium	O
,	O
Amsterdam	O
,	O
Paris	O
,	O
UK	O
,	O
Taiwan	O
,	O
and	O
Romania	O
.	O
</s>
<s>
Conversica	B-Algorithm
's	O
Intelligent	B-Protocol
Virtual	I-Protocol
Assistants	I-Protocol
are	O
AI	B-Protocol
assistants	I-Protocol
who	O
communicate	O
with	O
leads	O
,	O
prospects	O
,	O
customers	O
,	O
employees	O
and	O
other	O
persons	O
of	O
interest	O
(	O
Contacts	O
)	O
in	O
a	O
human-like	O
manner	O
,	O
via	O
email	O
,	O
SMS	O
text	O
,	O
and	O
website	O
chat	O
,	O
in	O
English	O
,	O
French	O
,	O
German	O
,	O
Spanish	O
,	O
Portuguese	O
,	O
and	O
Japanese	O
.	O
</s>
<s>
The	O
IVAs	O
are	O
built	O
on	O
an	O
Intelligent	B-Application
Automation	I-Application
platform	O
that	O
leverages	O
natural	B-General_Concept
language	I-General_Concept
understanding	I-General_Concept
,	O
natural	B-Language
language	I-Language
processing	I-Language
,	O
natural	B-General_Concept
language	I-General_Concept
generation	I-General_Concept
,	O
deep	B-Algorithm
learning	I-Algorithm
and	O
machine	O
learning	O
.	O
</s>
<s>
The	O
Intelligent	B-Application
Automation	I-Application
platform	O
integrates	O
with	O
over	O
50	O
external	O
systems	O
,	O
including	O
CRM	O
,	O
Marketing	B-Application
Automation	I-Application
,	O
and	O
other	O
systems	O
of	O
record	O
.	O
</s>
<s>
A	O
partial	O
list	O
of	O
integration	O
partners	O
includes	O
:	O
Salesforce	B-Application
,	O
Marketo	B-Application
,	O
Oracle	B-Application
,	O
HubSpot	O
,	O
DealerSocket	O
,	O
Reynolds	O
&	O
Reynolds	O
,	O
CDK	O
Global	O
,	O
VinSolutions	O
and	O
many	O
more	O
.	O
</s>
