<s>
Comm100	B-Application
Live	I-Application
Chat	I-Application
is	O
a	O
paid	O
basic	O
live	B-Protocol
support	I-Protocol
software	I-Protocol
product	O
offered	O
via	O
the	O
SaaS	B-Architecture
(	O
Software	B-Architecture
as	I-Architecture
a	I-Architecture
Service	I-Architecture
)	O
model	O
.	O
</s>
<s>
The	O
first	O
version	O
of	O
Comm100	B-Application
Live	I-Application
Chat	I-Application
was	O
released	O
on	O
August	O
5	O
,	O
2009	O
.	O
</s>
<s>
In	O
October	O
2011	O
,	O
Comm100	B-Application
Live	I-Application
Chat	I-Application
was	O
featured	O
in	O
Apps	O
of	O
the	O
Month	O
on	O
TechRepublic	O
by	O
Scott	O
Lowe	O
.	O
</s>
<s>
In	O
January	O
2013	O
,	O
Comm100	B-Application
Live	I-Application
Chat	I-Application
released	O
version	O
7.0	O
which	O
features	O
Salesforce	B-Application
integration	O
and	O
a	O
re-designed	O
operator	O
console	O
.	O
</s>
<s>
In	O
the	O
same	O
month	O
,	O
Comm100	B-Application
Live	I-Application
Chat	I-Application
was	O
ranked	O
top	O
3	O
in	O
the	O
"	O
2013	O
Best	O
Enterprise	O
Chat	B-Protocol
Software	I-Protocol
"	O
category	O
on	O
Top	O
Ten	O
Reviews	O
.	O
</s>
<s>
Zero	O
downtime	O
during	O
the	O
upgrade	O
of	O
Comm100	B-Application
Live	I-Application
Chat	I-Application
was	O
made	O
possible	O
in	O
March	O
,	O
2013	O
.	O
</s>
<s>
In	O
2022	O
,	O
Researchers	O
discovered	O
a	O
sophisticated	O
supply-chain	O
attack	O
on	O
chat	B-Protocol
service	O
provider	O
Comm100	B-Application
that	O
affected	O
numerous	O
companies	O
.	O
</s>
<s>
The	O
attackers	O
hacked	O
the	O
Comm100	B-Application
desktop	O
client	O
to	O
roll	O
out	O
a	O
trojanized	O
installer	O
.	O
</s>
<s>
While	O
Comm100	B-Application
has	O
released	O
a	O
clean	O
version	O
,	O
users	O
must	O
ensure	O
they	O
update	O
their	O
systems	O
with	O
the	O
fixed	O
installer	O
version	O
10.0.9	O
to	O
avoid	O
any	O
issues	O
.	O
</s>
<s>
The	O
Ceo	O
broke	O
his	O
promise	O
that	O
Comm100	B-Application
Chat	B-Protocol
will	O
always	O
be	O
free	O
for	O
users	O
that	O
had	O
a	O
free	O
package	O
.	O
</s>
<s>
Comm100	B-Application
Live	I-Application
Chat	I-Application
consists	O
of	O
3	O
parts	O
:	O
web	B-Protocol
chat	I-Protocol
window	O
,	O
operator	O
console	O
and	O
control	O
panel	O
.	O
</s>
<s>
All	O
of	O
them	O
have	O
a	O
totally	O
web-based	B-Application
version	O
that	O
works	O
with	O
all	O
major	O
web	B-Application
browsers	I-Application
(	O
Chrome	B-Application
,	O
IE	B-Application
,	O
Firefox	B-Application
,	O
Safari	B-Application
,	O
Opera	B-Application
,	O
etc	O
.	O
)	O
</s>
<s>
on	O
all	O
major	O
operating	B-General_Concept
systems	I-General_Concept
(	O
Windows	O
,	O
Mac	B-Application
,	O
Linux	B-Application
)	O
while	O
the	O
operator	O
console	O
also	O
has	O
a	O
cross-platform	B-Operating_System
compatible	O
desktop	O
app	O
and	O
apps	O
for	O
mobile	B-Application
devices	I-Application
(	O
iPhone	B-Device
,	O
iPad	B-Device
,	O
Android	B-Application
,	O
BlackBerry	B-Operating_System
)	O
.	O
</s>
<s>
Key	O
features	O
of	O
Comm100	B-Application
Live	I-Application
Chat	I-Application
include	O
:	O
</s>
<s>
Online	B-Protocol
chat	I-Protocol
:	O
The	O
website	O
visitor	O
and	O
the	O
operator	O
can	O
have	O
an	O
online	B-Protocol
chat	I-Protocol
in	O
real	O
time	O
.	O
</s>
<s>
Website	B-Protocol
Traffic	I-Protocol
Monitoring	I-Protocol
:	O
The	O
operator	O
can	O
see	O
detailed	O
information	O
about	O
the	O
website	O
visitors	O
,	O
including	O
GEO	O
info	O
,	O
navigation	O
history	O
,	O
referrer	B-Protocol
,	O
etc	O
.	O
</s>
<s>
Auto	O
Chat	B-Protocol
Invitation	O
Rules	O
:	O
Automated	O
chat	B-Protocol
invitations	O
can	O
be	O
sent	O
to	O
visitors	O
in	O
a	O
personal	O
way	O
based	O
on	O
pre-defined	O
rules	O
.	O
</s>
<s>
Comm100	B-Application
Live	I-Application
Chat	I-Application
offers	O
plugins	B-Application
or	O
integrations	O
with	O
the	O
following	O
:	O
</s>
