<s>
Citrix	B-Operating_System
Online	I-Operating_System
was	O
the	O
name	O
of	O
the	O
online	O
services	O
division	O
of	O
Citrix	B-Application
Systems	I-Application
.	O
</s>
<s>
Citrix	B-Operating_System
Online	I-Operating_System
sold	O
web-based	O
remote	B-Protocol
access	I-Protocol
,	O
support	O
,	O
and	O
collaboration	O
software	O
and	O
services	O
.	O
</s>
<s>
Its	O
products	O
are	O
GoToAssist	B-Protocol
,	O
GoToMeeting	B-Protocol
,	O
GoToMyPC	B-Protocol
,	O
GoToTraining	O
,	O
GoToWebinar	B-Protocol
,	O
Podio	O
,	O
and	O
OpenVoice	O
.	O
</s>
<s>
Citrix	B-Operating_System
Online	I-Operating_System
used	O
the	O
software	B-Architecture
as	I-Architecture
a	I-Architecture
service	I-Architecture
(	O
SaaS	B-Architecture
)	O
and	O
application	O
service	O
provider	O
(	O
ASP	O
)	O
software	O
business	O
models	O
.	O
</s>
<s>
Citrix	B-Operating_System
Online	I-Operating_System
started	O
as	O
"	O
Expertcity	B-Operating_System
,	O
Inc.	O
"	O
in	O
1997	O
and	O
was	O
acquired	O
by	O
Citrix	B-Application
Systems	I-Application
in	O
2003	O
,	O
subsequently	O
changing	O
its	O
name	O
to	O
"	O
Citrix	B-Operating_System
Online	I-Operating_System
"	O
.	O
</s>
<s>
Citrix	B-Operating_System
Online	I-Operating_System
was	O
renamed	O
to	O
Citrix	B-Application
's	O
SaaS	B-Architecture
division	O
in	O
2014	O
,	O
and	O
Citrix	B-Application
Mobility	O
Apps	O
Business	O
Unit	O
in	O
2015	O
.	O
</s>
<s>
In	O
November	O
2015	O
Citrix	B-Application
announced	O
it	O
would	O
be	O
spun	O
off	O
into	O
a	O
new	O
standalone	O
company	O
.	O
</s>
<s>
In	O
July	O
2016	O
,	O
it	O
was	O
announced	O
that	O
the	O
new	O
company	O
,	O
consisting	O
of	O
the	O
Citrix	B-Operating_System
Online	I-Operating_System
collaboration	O
products	O
(	O
the	O
"	O
GoTo	B-Application
family	O
"	O
of	O
products	O
)	O
,	O
would	O
be	O
merged	O
with	O
the	O
business	O
operations	O
of	O
LogMeIn	B-Application
,	I-Application
Inc	I-Application
during	O
the	O
first	O
quarter	O
of	O
2017	O
.	O
</s>
<s>
The	O
merger	O
occurred	O
on	O
January	O
31	O
,	O
2017	O
with	O
Citrix	B-Application
shareholders	O
owning	O
50.1	O
%	O
of	O
the	O
stock	O
of	O
the	O
new	O
LogMeIn	B-Application
and	O
LogMeIn	B-Application
shareholders	O
owning	O
49.9	O
%	O
of	O
the	O
stock	O
of	O
the	O
merged	O
company	O
.	O
</s>
<s>
The	O
combined	O
company	O
was	O
headquartered	O
in	O
Boston	O
,	O
Massachusetts	O
,	O
and	O
led	O
by	O
executives	O
of	O
both	O
LogMeIn	B-Application
and	O
Citrix	B-Operating_System
Online	I-Operating_System
.	O
</s>
<s>
The	O
core	O
technologies	O
that	O
would	O
become	O
Citrix	B-Operating_System
Online	I-Operating_System
were	O
originally	O
built	O
by	O
the	O
company	O
Expertcity	B-Operating_System
.	O
</s>
<s>
Expertcity	B-Operating_System
,	O
Inc	O
.	O
was	O
founded	O
in	O
1997	O
by	O
University	O
of	O
California	O
,	O
Santa	O
Barbara	O
professor	O
Klaus	O
Schauser	O
and	O
graduate	O
students	O
Bernd	O
Oliver	O
Christiansen	O
and	O
Malte	O
Muenke	O
.	O
</s>
<s>
The	O
company	O
announced	O
a	O
web-based	O
marketplace	O
for	O
technical	O
support	O
services	O
,	O
called	O
Expertcity	B-Operating_System
,	O
in	O
December	O
,	O
1999	O
.	O
</s>
<s>
A	O
user	O
of	O
the	O
service	O
would	O
submit	O
a	O
technical	O
support	O
question	O
through	O
a	O
simple	O
webform	B-General_Concept
and	O
receive	O
Dutch	O
auction	O
bids	O
from	O
online	O
experts	O
to	O
resolve	O
the	O
problem	O
.	O
</s>
<s>
Upon	O
selecting	O
one	O
of	O
the	O
experts	O
,	O
the	O
user	O
would	O
be	O
connected	O
to	O
him	O
via	O
a	O
chat	B-Protocol
interface	I-Protocol
and	O
,	O
optionally	O
,	O
via	O
desktop	B-Device
sharing	I-Device
,	O
whereby	O
the	O
expert	O
could	O
see	O
the	O
user	O
's	O
screen	O
and	O
remotely	O
control	O
the	O
user	O
's	O
mouse	O
and	O
keyboard	O
.	O
</s>
<s>
This	O
"	O
remote	B-Protocol
desktop	I-Protocol
"	O
technology	O
formed	O
the	O
kernel	O
of	O
later	O
products	O
for	O
Citrix	B-Operating_System
Online	I-Operating_System
.	O
</s>
<s>
Expertcity	B-Operating_System
discontinued	O
their	O
support	O
marketplace	O
service	O
on	O
January	O
1	O
,	O
2002	O
by	O
transferring	O
it	O
to	O
Tech24	O
,	O
Inc	O
.	O
Tech24	O
subsequently	O
phased	O
out	O
the	O
service	O
and	O
transitioned	O
to	O
phone-based	O
support	O
.	O
</s>
<s>
The	O
remote	B-Protocol
desktop	I-Protocol
technology	O
behind	O
the	O
support	O
marketplace	O
enabled	O
additional	O
products	O
.	O
</s>
<s>
June	O
2000	O
saw	O
the	O
debut	O
of	O
DesktopStreaming	O
(	O
now	O
GoToAssist	B-Protocol
)	O
,	O
a	O
product	O
that	O
lets	O
companies	O
use	O
desktop	B-Device
sharing	I-Device
for	O
technical	O
support	O
between	O
their	O
own	O
customers	O
and	O
support	O
representatives	O
.	O
</s>
<s>
GoToMyPC	B-Protocol
,	O
which	O
allows	O
a	O
user	O
to	O
remotely	O
access	O
his	O
or	O
her	O
own	O
desktop	O
,	O
followed	O
in	O
early	O
2001	O
.	O
</s>
<s>
Since	O
2009	O
,	O
Citrix	B-Operating_System
Online	I-Operating_System
had	O
several	O
layoffs	O
.	O
</s>
<s>
That	O
year	O
,	O
following	O
the	O
lead	O
of	O
Citrix	B-Application
Systems	I-Application
,	O
Citrix	B-Operating_System
Online	I-Operating_System
laid	O
off	O
10%	O
of	O
its	O
employees	O
.	O
</s>
<s>
In	O
2014	O
,	O
Citrix	B-Operating_System
Online	I-Operating_System
cut	O
65	O
workers	O
,	O
largely	O
concentrated	O
in	O
marketing	O
.	O
</s>
<s>
In	O
November	O
2015	O
,	O
Citrix	B-Application
announced	O
plans	O
to	O
spin	O
off	O
its	O
SaaS	B-Architecture
division	O
,	O
Citrix	B-Operating_System
Online	I-Operating_System
,	O
and	O
cut	O
an	O
unspecified	O
number	O
of	O
employees	O
.	O
</s>
<s>
In	O
2003	O
,	O
Citrix	B-Application
Systems	I-Application
acquired	O
Expertcity	B-Operating_System
,	O
then	O
a	O
major	O
player	O
in	O
web-based	O
desktop	O
access	O
,	O
in	O
a	O
transaction	O
valued	O
at	O
approximately	O
$225	O
million	O
in	O
cash	O
and	O
stock	O
.	O
</s>
<s>
Expertcity	B-Operating_System
became	O
the	O
Citrix	B-Operating_System
Online	I-Operating_System
division	O
of	O
Citrix	B-Application
and	O
retained	O
many	O
of	O
the	O
key	O
developers	O
of	O
the	O
original	O
company	O
.	O
</s>
<s>
At	O
the	O
time	O
of	O
the	O
acquisition	O
,	O
Expertcity	B-Operating_System
was	O
developing	O
GoToMeeting	B-Protocol
,	O
a	O
product	O
that	O
uses	O
the	O
remote	B-Protocol
desktop	I-Protocol
engine	O
to	O
allow	O
multiple	O
users	O
to	O
view	O
and	O
control	O
a	O
single	O
desktop	O
,	O
enabling	O
both	O
collaborative	O
support	O
and	O
collaborative	O
presentations	O
.	O
</s>
<s>
In	O
2006	O
,	O
Citrix	B-Operating_System
Online	I-Operating_System
adapted	O
GoToMeeting	B-Protocol
to	O
support	O
the	O
growing	O
market	O
for	O
web-based	O
training	O
and	O
web-based	B-Protocol
seminars	I-Protocol
.	O
</s>
<s>
The	O
resulting	O
GoToWebinar	B-Protocol
product	O
and	O
the	O
GoToTraining	O
product	O
that	O
launched	O
in	O
2010	O
allow	O
hundreds	O
of	O
attendees	O
to	O
view	O
a	O
single	O
screen	O
and	O
join	O
in	O
a	O
phone	O
conference	O
.	O
</s>
<s>
In	O
2008	O
,	O
Citrix	B-Application
acquired	O
Vapps	O
,	O
Inc.	O
,	O
an	O
audio	O
conferencing	O
provider	O
,	O
and	O
created	O
Citrix	B-Operating_System
Online	I-Operating_System
Audio	O
,	O
LLC	O
.	O
</s>
<s>
In	O
2010	O
,	O
Citrix	B-Application
acquired	O
Paglo	O
Labs	O
and	O
released	O
GoToManage	O
,	O
an	O
IT	O
management	O
and	O
support	O
tool	O
.	O
</s>
<s>
GoToManage	O
became	O
part	O
of	O
GoToAssist	B-Protocol
in	O
2012	O
.	O
</s>
<s>
In	O
2012	O
,	O
Citrix	B-Application
acquired	O
Podio	O
,	O
a	O
collaborative	O
work	O
platform	O
for	O
cloud	B-General_Concept
collaboration	I-General_Concept
.	O
</s>
<s>
In	O
2015	O
,	O
Citrix	B-Application
acquired	O
Grasshopper	O
,	O
a	O
virtual	O
phone	O
system	O
provider	O
.	O
</s>
