<s>
Business	B-Application
activity	I-Application
monitoring	I-Application
(	O
BAM	O
)	O
is	O
software	O
that	O
aids	O
the	O
monitoring	O
of	O
business	O
activities	O
which	O
are	O
implemented	O
in	O
computer	O
systems	O
.	O
</s>
<s>
Business	B-Application
activity	I-Application
monitoring	I-Application
provides	O
real-time	O
information	O
about	O
the	O
status	O
and	O
results	O
of	O
various	O
operations	O
,	O
processes	O
,	O
and	O
transactions	O
.	O
</s>
<s>
One	O
of	O
the	O
most	O
visible	O
features	O
of	O
BAM	O
is	O
the	O
presentation	O
of	O
information	O
on	O
dashboards	B-Protocol
containing	O
the	O
key	O
performance	O
indicators	O
(	O
KPIs	O
)	O
used	O
to	O
provide	O
assurance	O
and	O
visibility	O
of	O
activity	O
and	O
performance	O
.	O
</s>
<s>
Although	O
BAM	O
systems	O
usually	O
use	O
a	O
computer	O
dashboard	B-Protocol
display	O
to	O
present	O
data	O
,	O
BAM	O
is	O
distinct	O
from	O
the	O
dashboards	B-Protocol
used	O
by	O
business	B-General_Concept
intelligence	I-General_Concept
(	O
BI	O
)	O
insofar	O
as	O
events	O
are	O
processed	O
in	O
real-time	O
or	O
near	O
real-time	O
and	O
pushed	O
to	O
the	O
dashboard	B-Protocol
in	O
BAM	O
systems	O
,	O
whereas	O
BI	O
dashboards	B-Protocol
refresh	O
at	O
predetermined	O
intervals	O
by	O
polling	O
or	O
querying	O
databases	O
.	O
</s>
<s>
Depending	O
on	O
the	O
refresh	O
interval	O
selected	O
,	O
BAM	O
and	O
BI	O
dashboards	B-Protocol
can	O
be	O
similar	O
or	O
vary	O
considerably	O
.	O
</s>
<s>
Some	O
products	O
provide	O
trouble	O
notification	O
functions	O
,	O
which	O
allows	O
them	O
to	O
interact	O
automatically	O
with	O
the	O
issue	B-Application
tracking	I-Application
system	I-Application
.	O
</s>
<s>
The	O
newer	O
products	O
are	O
based	O
on	O
complex	B-Operating_System
event	I-Operating_System
processing	I-Operating_System
(	O
CEP	O
)	O
technology	O
,	O
and	O
can	O
process	O
high	O
volumes	O
of	O
underlying	O
technical	O
events	O
to	O
derive	O
higher	O
level	O
business	O
events	O
,	O
therefore	O
reducing	O
the	O
dependency	O
on	O
BPM	O
,	O
and	O
providing	O
BAM	O
to	O
a	O
wider	O
audience	O
of	O
customers	O
.	O
</s>
