I am now on my 3rd replacement in 6 months, the first 2 were returned to Sears, one for a broken handle, the other for a short in the battery. Now this one completely quit a couple of days ago. I give up. I threw it in the trash and am filing it under lesson learned, it's not worth the hassle. Stay with a name brand, anything but Euro Pro. Eureka and Black and Decker are my choices.