We had a similar juicer before so I thought it would be a good investment but not only did it break after 1 week of use, I couldn't get a hold of a customer service representative for 4 days. I was on hold for 30 minutes each time I called.It also doesn't extract all the juice, which is just wasteful.Spend some money and buy a better machine because this one is useless. It looks kinda fancy and some what pretty I guess, but no.