Technology Support Center
Room 009 Stalker Hall
M-Th 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday 12:00pm to 9:00pm
Sunday 12:00pm to 9:00pm
Instructional Tools Support Center
Fall and Spring
7:30 A.M. to 9:00 P.M.
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038
(while school is in session)
10am-9pm Sat and Sunday
(when school is not in session)
Classroom and Event Technology Support
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed
Minimum Guidelines For Secure Passwords
On October 15, 2008 ISU will begin enforcing strong passwords per “Use of
Passwords Policy” located in the University Handbook (revised copy August
2003) Section V, pages V-17.
To minimize impact, if your password does not have the following
characteristics you should change it prior to October 15, 2008. To reset
your password please visit https://isuportal.indstate.edu/password/ResetPassword
and follow the prompts.
The following is the minimum standards that passwords must meet beginning
October 15, 2008:
- Password minimum length is 8 characters (maximum of 29
- Password must contain at least one numeric character
- Password must contain at least one uppercase character
- Password must contain at least one lowercase character
- Password must be changed every 180 days
Important note: Do not use the following special characters when
creating your password
Space # ~ ^ * ? , : ; | " < >@$& () <>' =
To change your password go to https://myisu.indstate.edu and select the
"Forgot/Change Your Password?" under the login box, then follow the prompts.
If you have questions regarding the minimum password requirement, please
contact the Technology Support Center at x2910
Strong passwords have the following characteristics:
- Contain both upper and lower case characters (e.g., a-z,
- Are at least eight alphanumeric characters long.
- Is not a word in any language, slang, dialect, jargon,
- Are not based on personal information, names of family,
- Passwords should never be written down or stored
on-line. Try to create passwords that you can easily
Weak passwords have the following characteristics:
- The password contains less than eight characters
- The password is a word found in a dictionary (English or
- The password is a common usage word such as: names of
family, pets, friends, co-workers, fantasy characters, etc.
- Computer terms and names, commands, sites, companies,
- Contain words like "Indiana State University", "ISU", "indstate"
or any derivation.
- Have birthdays and other personal information such as
addresses and phone numbers.
- Word or number patterns like aaabbb, qwerty, zyxwvuts,
- Any of the above preceded or followed by a digit (e.g.,
"Password Protection Standards
- Do not use the same password for Indiana State
University accounts as for other non-Indiana State
University access (e.g., personal ISP account, option
trading, benefits, etc.).
- Do not share Indiana State University passwords with
anyone, including administrative assistants or secretaries.
All passwords are to be treated as sensitive, confidential
Indiana State University information.
Here is a list of "dont's":
- Don't reveal a password over the phone
- Don't reveal a password in an email message
- Don't talk about a password in front of others
- Don't hint at the format of a password (e.g., "my family
- Don't reveal a password on questionnaires or security
- Don't share a password with family members
- Don't reveal a password to co-workers while on vacation
- If someone demands a password, refer them to this
document or tell them contact the Technology Support Center at x2910.
- Never use the "Remember Password" feature of
applications (e.g., Internet Explorer, Eudora, OutLook,
- Do not write passwords down and store them anywhere in
- Do not store passwords in a file on any computer system
(including Palm Pilots or similar devices) without
- Change passwords at least once every 180 days (except
system-level passwords which must be changed quarterly)