A 404 File Not Found error is returned by the server when someone tries to visit a page that does not exist. If when you attempt to visit a page on your website and get a 404 Not Found error, it is likely because the file is spelled differently or in a different folder then the website is accessing.
How do I correct a 404 Not Found Error?
If the files are being moved from a prior host, it is important to make sure that the folder names and capitalization are the same. Linux servers, which all Web Hosting Hub accounts use, are case sensitive. For example if you upload photo.jpg into an Images folder, in your browser the link must be yourdomain.com/Images/photo.jpg, not yourdomain.com/images/photo.jpg or yourdomain.com/Images/Photo.jpg. Also, make sure that the link is pointed to the correct folder, using the same example to access photo.jpg the link would have to include the Images folder, and not try to access the image at yourdomain.com/photo.jpg.
If you use WordPress for your site, plese see our WordPress Troubleshooting article for steps to resolve 404 errors in WordPress.
If the file path is correct and you are still getting a 404 Not Found error, please contact our technical support team so that we can look into the issue further for you.