FIX: Error message when you use BizTalk Adapter for PeopleSoft Enterprise to send a component interface to a PeopleSoft system: "A cross object system conversion error occurred"
Consider the following scenario in Microsoft BizTalk Server 2006 R2 or in Microsoft BizTalk Server 2009:
- You configure a send port to use BizTalk Adapter for PeopleSoft Enterprise to connect to a PeopleSoft system.
- You use the send port to send a component interface (also known as CI) to the PeopleSoft system.
- The data that is returned from the PeopleSoft system contains a blank Date/Time field.
In this scenario, you receive a warning message that resembles the following in the Application log:
Event Type: Warning Note
Event Source: BizTalk Server 2006
Event Category: BizTalk Server 2006
Event ID: 5743
Description: The adapter failed to transmit message going to send port "<send port>" with URL "PeopleSoft:////<URL>". It will be retransmitted after the retry interval specified for this Send Port.
Details:"Error transmitting message: <SOAP-ENV:Fault xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>SOAP-ENV:Server</faultcode><faultstring>
Request ID: Unknown
Exception Type: A cross object system conversion error occurred
Exception Info: Exception occurred: E-CORE0055: Type conversion from source to target param failed Call to Get@PeopleSoft://CI/VNDR_ID Implementation = PeopleSoft://CI/VNDR_ID PeopleSoft://CI/DateTimeS ==> SOAP://xmlns/www.w3.org/2001/XMLSchema/dateTime:Type/dateTime (PeopleSoft://CI/VNDR_ID/properties ==> SOAP://xmlns/schemas.microsoft.com/VNDR_ID/GetResponse:Element/properties) (Error occurred after call to foreign method)</faultstring></SOAP-ENV:Fault>".
If you use BizTalk Server 2009, the Event Source and Event Category in above events are “BizTalk Server 2009”.
Cumulative update information
BizTalk Server 2009
The hotfix that resolves this issue is included in cumulative update package 2 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base: 2497794
Cumulative update package 2 for BizTalk Server 2009
For BizTalk Server 2006 R2
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
You must have Microsoft BizTalk Server 2006 R2 and BizTalk Adapters for Enterprise Applications (also known as BizTalk LOB Adapters) installed to apply this hotfix.
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time
item in Control Panel.
For all supported versions of BizTalk Server 2006 R2
|File name||File version||File size||Date||Time||Platform|
For BizTalk Server 2006 R2 SP1
The hotfix that resolves this problem is included in cumulative update package 3 for BizTalk Server 2006 R2 SP1.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
Cumulative update package 3 for BizTalk Server 2006 R2 Service Pack 1
For more information about BizTalk Server 2006 R2 SP1 hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
List of Microsoft BizTalk Server hot fixes that are included in BizTalk Server 2006 R2 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about BizTalk Adapter for PeopleSoft Enterprise, visit the following Microsoft Developer Network (MSDN) Web site:
For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
Information on BizTalk Server hot fixes