The criteria we use
Q-HIP was developed through a collaborative effort between Anthem and leading health care agencies, associations and medical specialists.
The program tracks and scores safety and performance measures based on guidelines developed by national healthcare experts, including:
| American College of Cardiology|
| Joint Commission|
| National Quality Form|
How Q-HIP defines quality of care
Q-HIP measures and scores fall into three categories: Patient Safety, Patient Health Outcomes, and Patient Satisfaction. A few examples of what we consider:
| Do doctors use a computerized order entry system?|
| Do doctors use a comprehensive surgical safety checklist?|
Patient Health Outcomes:
| How many hospital acquired conditions occurred in a year?|
| What are the serious complication rates for select procedures?|
How do patients rate their experience during a given hospital stay?