Many users have been affected by multiple data outages through Verizon’s network in the last month, and their VP of network engineering has finally stepped up to explain the cause. All three of the LTE outages are due to bugs in their IP Multimedia Subsystem, also known as IMP. The first one on December 7 was caused by a failure of back-up communications, the second on December 21 due to an unresponsive IMP element, and the last one on the 28th due to two IMS elements refusing to communicate properly.
Once each bug was resolved, none ever showed up again. To help with future bugs, Verizon is planning on segmenting its network to smaller parts of the country, so that less people will be affected if the bugs resurface or a new one shows up. They also claim that they are “pioneers”, and this should be expected from their new network. Hopefully this will be the last we hear about outages from them, as many people lost data communication during the outages. Still mad about the outages? Have they cost you anything? Let us know in the comments!