the management function of organization involves
grouping activities and delegation authority to accomplish them
managerial adaptation to changing economical, political, social and technological conditions is referred to as:
the 80/20 rule, 80% of the outcome typically results from 20% of the input is also referred to as:
effective intercultural communications requires an understanding of many issues including the rate, pitch, and volume of the voice providing the message. this is referred to as:
general and functional managers differ from each other because
general managers have responsibility for the functions of the entire operations, while functional managers have responsibility only for a specific area
a manager must make a decision about potential revenues and expenses two years from now in order to plan for expansion. which decision making condition would this be considered to be?
condition of uncertainty
what occurs when organizational units are defined by the production units involved?
when selecting a food supplier a foodservice manager compares the dependability, price and variety of products offered by three different suppliers. this illustrates which step in the decision process?
according to mazlow's ascending hierarchical needs theory, which of the following needs would be the second to be addressed?
the process of obtaining information about jobs by determining what the duties and tasks or activities of those jobs are is termed
the concept of valence in expectancy theory is
the value an employee places on rewards offered by a company
policies are important in organizations because they
provide a general guide for organizational behavior
the basic model of a system contains which of the following three components?
inputs, outputs, and transformations
which of the following types of power come from the charisma exhibited by an individual in an organization?
group decision making is particulate effective:
when two or more of the organization's units will be affected by a decision
the transformation portion of the systems model includes:
management functions, functional subsystems and linking processes
desired results for a definite level of quality for a specified job are termed:
an open system differs from a closed system in that:
an open system has a continuous interaction with the environment, while a closed system does not
which of the following would be characteristic of a "theory Y" manger's beliefs about the average employee?
will exercise self-direction in the service of objectives to which they are committed
which of the following activities would be considered part of the interpersonal role of a manager
hiring and training staff
in group decision making, risky shift refers to:
phenomena where individuals in a group accept more risk as a group than they would as individuals
the process of comparing your operation's performance against those considered front-runners in the industry termed:
decisions that are related to purposes, objectives and activities of the business are termed:
the fact that the word "diner" may mean a place to eat a meal to one person, while the person eating the meal to another person is an example of
a barrier of communication
responsibilities usually associated with the staffing function of management include:
recruiting, training, and evaluating employees
a group of people working together in some form of coordinated effort to attain objectives is termed:
which of the following would be considered part of the decisional role of a manager?
changing the menu to incorporate new items
standards are important in the control process because they:
define the dimensions for what is expected to happen
the portion of the system model that is used to coordinate the activities of the system so that goals and objectives can be accomplished is termed: