ECHO Inc. Achieves 99.9% Distribution Accuracy, Better Customer Service with Mobile Printing
October 18, 2011
ECHO parts and finished products—numbering more than 15,000—are housed in a 156,000-square-foot distribution center at the company’s Lake Zurich, Ill., headquarters. Over the years, ECHO’s distribution methods have evolved, increasingly becoming more efficient and customer-focused. ECHO has moved from picking products off a carousel and tagging them for shipping to picking with individual forklifts. Both approaches had their drawbacks in terms of efficiency and accuracy.
As the company’s volume increased, it needed a more precise and clear method of picking and labeling to improve internal efficiency and customer satisfaction.
Download this case study to learn how this outdoor power equipment company implemented Zebra bar code technology in every step of its manufacturing process, resulting in a more precise and clear method of picking and labeling that markedly improved efficiency and customer satisfaction.