The following information applies to ZENworks 10 SP3 coexistence with ZENworks 7.x Desktop Management (ZDM 7). ZENworks 10 does not coexist with ZENworks for Desktops 4.x or ZENworks 6.5 Desktop Management.
Server Coexistence: The ZENworks 10 Server cannot coexist with the ZDM 7 Server or Agent. Do not install a ZENworks 10 Server on any network server that already has a ZDM 7 Server or Agent installed.
Agent Coexistence: There are three issues related to agent coexistence:
Issue 1: The ZENworks 10 Adaptive Agent can coexist with the ZDM 7 Agent if Asset Management is the only ZENworks 10 Adaptive Agent feature installed.
The Asset Management features (Policy Management, Bundle Management, Remote Management, User Management, and Imaging) overlap with ZDM 7 Agent functionality. If you install these features (even to evaluate Asset Management), the ZDM 7 Agent is automatically uninstalled.
To summarize, you can use ZDM 7 and ZENworks 10 Asset Management on the same device, but you cannot use ZDM 7 and ZENworks 10 Asset Management on the same device.
Issue 2: The ZDM 7 Agent must be installed on a device before the ZENworks 10 Adaptive Agent. Installing the ZDM 7 Agent after the ZENworks 10 Adaptive Agent can have undesirable consequences, including only being able to start Windows in Safe mode until the agents are removed.
Issue 3: When you install the Adaptive Agent on a ZDM 7 registered device, the ZDM 7 GUID is used to register the device in the ZENworks 10 Management Zone. This provides a migration path for the device if at a future time you decide to move from ZDM 7to ZENworks 10 Asset Management.