Different Types of Business Phone Systems:
VoIP: Voice over Internet Protocol is a phone system that allows the transmission of voice communication over an Internet connection. Current Internet technology is used to make and receive your business calls rather than using landline wire communications.
Key Systems: Key Systems are controlled by a KSU (Key System Unit, which is a central switching device). New business phone installations using traditional key systems are less common because of the increasing use of hybrid systems, PBX and VoIP.
PBX Systems: PBX (Public Branch Exchange) systems are phones that are connecting calls through an internal business phone network. The internal system is then connected to a PSTN (Public Switched Telephone Network) for lines outside the internal system.
KSU-less Systems: Offer limited features but is the least expensive. This type of system is usually installed for small businesses with less than ten employees. The phones themselves have built-in routing software. The systems are not compatible with PBX and Key Systems and are not vendor supported (the business must install and support the system). This system is not advisable for a business that will expand or upgrade to a more versatile phone system.
Why Switch to VoIP?
VoIP business phone systems are growing in popularity due to their feature-rich design, expandability and cost-effectiveness. There are basically two different types of VoIP systems. These are: Hosted VoIP PBX phone systems which have the advantage of call processing at a vendor-managed off-site data center. An on-site VoIP system, known as an IP PBX system, has the system’s equipment installed at your business location. The initial expense for an IP PBX system will be more than a hosted system. However, the monthly cost for an on-site system will be less than a hosted system in the long run. But on-site systems can be difficult to expand and upgrade since additional equipment will need to be installed.
Hosted VoIP systems can be up and running or upgraded in a relatively short period of time. Any new technological advances will be handled by the vendor. In addition, dedicated phone communication technicians are not needed by your company, which will also save on your phone system costs.
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