Call centers employ thousands of workers throughout the United States. Many call center employees are required to perform tasks before a shift and after a shift that are not considered “on the clock” by their employer, such as booting up a computer or loading dialing software. This additional time spent on these tasks can give rise to an overtime pay lawsuit brought under the Fair Labor Standards Act. Our Call Center Overtime Pay Infographic Explains the important issues in these cases.
This design follows a simple story format with only a few steps:
- What’s the Problem?
- What’s the Impact?
- What can the Reader do?
I love that this design simplifies the information, and doesn’t try to include too much detail.