In some cases, the Apache server could be at fault for the Adobe Media Server not running properly. This is sometimes caused by syntax errors in the Apache configuration files.
Check the master.log file in the rootinstall/logs directory. If Apache could not start for some reason, it typically returns an error code of “1” and writes a line similar to the following in the master.log file:2010-06-22 15:45:09 4276 (w)2581414 C:\Program Files\Adobe\Adobe Media Server 5\Apache2.4\bin\httpd -f ./conf/httpd.conf -d "C:\Program Files\Adobe\Adobe Media Server 5\Apache2.4" -n AMSHttpd -k start returned 1:
The status of (w) or (e) indicates a warning or error. For more information about status codes in the master.log file, see Diagnostic logs.
If you are running Adobe Media Server as a service, you can check the Windows Event Viewer for errors messages. On Linux, check syslog’s log file for error messages.
You can also check the Apache log files for error messages. The default location of the Apache log files is rootinstall/Apache2.4/logs. The logs are in the default Apache error and combined access log formats. For information about these log file formats, see Log Files.
To change the location of the log files, edit the rootinstall/Apache2.4/conf/httpd.conf file.