Okay so after 6 tries and getting the same message I restarted my computer to see if that would help and no it didn't. 7 attempts and feeling very frustrated.
Then I unplugged the USB cable and plugged it into the USB outlet next to it and tried it and it worked. I was happy but still that was really strange... can anyone tell me as to what caused the unspeficied error to begin with? I'm totally confused as to what may have caused this