IDStar has a unique, patented process that uses the existing customer data, from each legacy system, with all the differing formats, duplicates and ambiguities. It creates and maintains its own repository, using the various customer name and address fields. It automatically identifies same customer records across all the product files. It can then maintain the quality of the customer data in the legacy databases in real-time, thus saving on batch scrub and match processes. In addition, it can also populate an existing Customer Information System (CIS) or CRM, with a full set of de-duplicated data. It does not require the organization to change existing systems or introduce a new customer number.
Once installed, IDStar enables a single customer view across all the existing product systems. It allows the organization to begin the process of re-engineering the business to become customer focussed. This is achieved quickly and at relatively little cost. IDStar is the most cost-effective way to enable a single customer view for any organization.