Imagine, if you will, a workplace free of all physical and
psychological hazards allowing employees to perform their duties to the
best of their abilities without any threat of grievance. Can this be
Employee development has become a prevalent topic concerning today's
workforce. Human Resource trends concede more time, finances, and
attention be budgeted towards the development of a more effective
workforce. Training assists employees in learning to perform job duties
more effectively, while preparing them for future promotional
opportunities. However, employers have realized that training should no
longer be exclusively aimed towards developing physical job skills.
Non-physical factors play too important a role in the 'total employee'
to be overlooked. Programs such as Customer Service, Stress Management, Public Contact,
and Conflict Resolution help an employee develop personal skills which
employees utilize daily when interacting with customers, co-workers,
subordinates, and superiors. Ergonomics and Preventing Slips, Trips, and
Falls covers the aspects of safe and healthy working environments.
Better understanding of rules, policies, and procedures make employees
more confidant in their jobs.