Welcome to the Phoenix Cruiser forum! We're very glad to have you on board. I don't know if it is practical at this stage for a company the size of Phoenix to devote a skilled employee to monitoring the board (and train them to use it, etc). but I can tell you that any technical questions or issues you have can be directed to email@example.com
If that person does not know the answer, they will find someone who does, and get back to you.