I keep reading press power and home button and hold for a couple seconds. But either does nothing at all, or takes a screenshot. WTF?! I'm getting pissed cause I'm trying to do it! What exactly does it do (when I finally get it somehow)
A hard reset is where you restore your ipod to its factory settings and it will fix most problems.
1: plug ipod into computer
2: open itunes
3: click on your ipod button in itunes
4: click back up