01-20-2014 01:29 PM
It showed us to put paper in, so we did. Then it did some noise and wrote me to restart. Then when I restarted it, it did the same noise, like the small wheels got stuck. We inserted ink catridges and paper, once maybe 10 papers went trough it, but every second was rumpled.
01-23-2014 09:17 AM
Please check if the model is Photosmart 5525. If yes, you can try removing the input tray and put it back and ensure the tray is closed properly. Open the cartridge access door, remove the cleanout door and fit it back properly. The below document should help you guide that. Hope this works.
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