Last post Jul 16, 2013 01:00 AM by jats_ptl
Jul 15, 2013 10:38 PM|neoaguil17|LINK
I have a page aspnet, trying to print from an HP LaserJet 1022n
I get the error: res :/ / ieframe.dll / preview.js
I've tried: http://support.microsoft.com/kb/2654204/es # 1a
no luck ..
it can be ...
Jul 16, 2013 01:00 AM|jats_ptl|LINK
Try the following solution from Microsoft,
1. Does it print fine from applications other than the ones mentioned above?
2. What is the exact model number of the printer?
I'd have you follow these methods and check if they help.
Disable your antivirus/firewall. If printing works in this state it could be possible thatthe Anti-virus/firewall has Script Blocking option. Depending on the software you will have to configure certain settings to allow printing from Internet
Note: Running the computer without firewall or the anti-virus software
is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.
Follow the steps from the below article and check if it helps.
You cannot print or print preview Web pages in Internet Explorer on Windows Vista or on Windows 7
Run Internet Explorer as administrator and see if printing works.
a. Go to Start and type Internet Explorer.
b. Right-Click on Internet Explorer and select “Run as administrator”.
Register the following files:
¯ regsvr32 ole32.dll
¯ regsvr32 oleaut32.dll
¯ regsvr32 actxprxy.dll
a. Go to Start and type cmd.
b. Right-Click on cmd and select “Run as administrator”.
c. Type “regsvr32 ole32.dll” without the quotes in the command prompt and press Enter.
d. Repeat the same for the remaining two files.
e. Close command prompt.
For more help with script errors in Internet Explorer, please see:
How to troubleshoot script errors in Internet Explorer on Windows-based computers
or else try the below threads,