You don't need Internet access on your phone to take advantage of Midwest Mobile! With text-enabled mobile phones, you can:
- View real-time account balances
- View recent transaction history
- Locate the nearest Midwest Bank branch or ATM
To use our Text Banking service, your mobile device must send and receive text messages to and from a short code. Most mobile devices are capable of sending and receiving text messages, so your phone is most likely compatible with Midwest Mobile. Please note that some mobile service carriers charge for outgoing text messages or for each message sent and received. Message & data rates may apply.
Text Banking Commands (Text to 96924)
BAL = returns the balance for all accounts enrolled in Midwest Mobile.
BAL (account nickname) = returns the balance for the specified account (example: BAL CKNG)
HIST (account nickname) = returns the transaction history for the account. (example: HIST CKNG) Reply NEXT to receive the next group of transactions. Repeat to receive more transaction history.
ATM + zip code = returns the ATM locations for Midwest Bank. (example: ATM 68767)
BRANCH + zip code = returns the branch locations for Midwest Bank. (example: BRANCH 68701)
BOTH + zip code = returns both the branch and ATM locations for Midwest Bank. (example: BOTH 68467)
HELP = returns assistance for unknown Midwest Mobile short code and text banking commands. Message and data rates may apply.
STOP = cancels Midwest Mobile service. Message and data rates may apply.
Frequently Asked Questions...
Are the keywords case sensitive?
No. Whether you type "BAL"or "bal", a response with your account balance information is sent to your mobile device.
What should I do if I don't get a reponse to a request?
Make sure you are sending text messages to our short code, 96924. Check the keyword and any additional information required for the request, such as the financial institution's identifier, account nickname, or address.
Why are my results sent as multiple messages?
Text messages are limited to 160 characters. If your account information exceeds the character limit your account information is sent in multiple messages - no more than five at a time.
I have text messaging enabled on my mobile device, why can't I receive text messages?
Your mobile service carrier may be blocking short codes or you may have blocked short codes on your mobile device. Short codes must be enabled to use Midwest Mobile. Short codes are abbreviated phone numbers, usually five digits, used to send Midwest Mobile messages.