Assistant Food & Beverage Manager job description
Job purpose of Assistant F&B Manager is responsible for supervising the restaurant, room service and bar team in a rotational basis as well as for ensuring that guest receive fast, friendly and efficient food and beverage service during their stay.
Key duties/responsibilities of Assistant F&B Manager:
1. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary
2. Monitors work of employees to ensure that established policies and procedures are being followed.
3. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
4. Counsels, guides and instructs assigned personnel in the proper performance of their duties.
5. Prepares and coordinates the periodical performance reviews of assigned personnel.
6. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
7. Interview potential employees who have been recommended by Personnel.
8. Manages the day-to-day operation of the outlet in accordance with established policies and procedures.
9. Establishes and administers training programs within the outlet, including new employee orientation.
10. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards.
11. Coordinates the maintenance and development methods for high quality preparation of food and drink
12. Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours.
13. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
14. Acts immediately on all customer complaints to ensure that corrections are made when possible.
Using KSA model for setting up job specification
KSA model is a competency model of individual. KSA is the same KSAO.
Components of KSA:
• A body of information needed to perform a task.
• For example, Human Resources Knowledge include knowledge of personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Skills are the proficiency to perform a certain task.
• For example, skill in operating computer peripherals such as printers.
• Abilities are an underlying, enduring trait useful for performing tasks.
• For example, oral comprehension – the ability to listen to and understand information and ideas presented through spoken words and sentences.