What is lacking in OS X at the present time is any coherent documentation of the operating system. Training courses cost thousands of dollars and only recently have been made available. There is an example administration exam who's answers I can only guess at. Apple hasn't given clear answers about anything. Apple has spewed TONS of hype and little technical information. Having worked in the music retail busines at one point I've learned to be VERY warry of smoke and mirrors. While I'm quite sure OS 10.1 and 10.2 will be good. I'd like documnetation. Netinfo is a prime example! Surely the least us users are entitled to is some decent documentation and not just fragmentary knowledgebae documents.