1. The Pay Model 2. Strategic Perspectives Part 1 Internal Alignment: Determining the Structure 3. Defining Internal Alignment 4. Job Analysis 5. Evaluating Work: Job Evaluation 6. Person-Based Structures Part 2 External Competitiveness: Determining the Pay Level 7. Defining Competitiveness 8. Designing Pay Levels, Mix, and Pay Structures Part 3 Employee Contributions: Determining Individual Pay 9. Pay for Performance: The Evidence 10. Pay for Performance Plans 11. Performance Appraisals Part 4 Employee Benefits 12. The Benefits Determination Process 13. Benefit Options Part 5 Extending the System 14. Compensation of Special Groups 15. Union Role in Wage and Salary Administration 16. International Pay Systems Part 6 Managing the System 17. Government and Legal Issues in Compensation 18. Budgets and Administration
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