Before any restoration work can begin the source of the damage must be identified and stopped. If you don’t already know why water is intruding into your home, Dayspring Restoration will help identify the source of moisture in your building.
Once Dayspring Restoration has identified and stopped the source of the water intrusion, we will then determine the category and classification of water damage to ensure we restore your property based on industry guidelines. The category and classification of the water loss will affect the specific process used by Dayspring to restore you home.
Category 1- Clean water or water that originates from a source that doesn’t post any health risks due to exposure. Sources of clean water include: broken water supply lines, tub/sink overflows, falling rain water, and broken toilet tanks.
Category 2- Gray water, or water that contains significant contamination and has a potential to cause discomfort or sickness if exposure occurs. Examples of this include washing machine or dishwasher discharge, groundwater, and overflows from toilet bowls that may contain urine on the room side of the trap.
Category 3- Black water, or water that is grossly contaminated and is almost always certain to create a health risk when exposure occurs. Examples of black water include: Sewage, seawater flooding, ground/surface water flooding, toilet backflows that originate from beyond the toilet trap.
As Montana’s premier restoration contractor, Dayspring Restoration, will examine, and test the affected area(s) to determine the extent of damage to ensure proper and complete restoration. In addition, Dayspring Restoration will inspect for safety concerns which may be evident.
Normal living/occupancy within a home or building introduces contaminants as well as wear and tear on the buildings contents and structure. Dayspring Restoration will document these pre-existing conditions that existed prior to the loss. Visible mold growth and moldy, musty odors may indicate the source of hidden moisture or water intrusion. If extensive mold is evident, we will need to consult your adjuster or property manager before completing additional work. Dayspring Restoration will also identify any other secondary damages that may affect the restoration process, like rot or swelling of building materials from prolonged exposure to high levels of relative humidity.
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