chevrolux: Does maxnet have their own data center? Would of thought there would be more diversity than that. Granted a 96 core is a pretty massive deal isnt that why DC's have diverse routes for their connection to the world
Yes they have two DCs in NZ,
Services come in via a number of different physical circuits, this fiber cut was not between the ISP and the handover point, but further up in their carriers network who supplies the physical fiber connection, in this case vector.
Just to be clear, only one type of broadband was affected, my connection at home for example was fine throughout, as would have been any other non BUBA service.
DSL in general has so many single points of failure, single modem, single phone pair, single DSLAM at the exchange, and that's well before it ever reaches the ISP. You start to pay top $$$ when you need fully diverse connectivity, something residential users and many small businesses simply can't justify.