|Buy before||Your Rate||Full Rate||Savings|
Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.
Determining what to measure and defining clear measurement criteria are at the basis of success in process measurement. This session presents key concepts and tools on the basic principles of process measurement, and how to apply these principles at both the organizational level and the business process level. You will learn how to apply process measurement to the analysis and design of business processes, discover the critical success factors and also the pitfalls to avoid. Participants will practice key process measurement skills on case studies and apply these to their own organization through connections exercises.
Participants will apply the concepts learned through a series of case study exercises
that provide insight into the common problems encountered when developing meaningful,
This course is available via the following methods: