About four months ago my ice maker went on the fritz. It started making small, hollow cubes, rather than the regular, full-bodied wedges. Half-cubes were still ice, so I didn’t think much of it.
Till earlier this week.
The ice production all but ceased. The maker now produces about five cubes a day, and even that’s a laborious process.
My appliances are less than three years old, so I called Cocca’s assuming the ice maker would be part of that three-year warranty they offer. Not so much.
I learned, after talking with the Appliance Man (it seems that’s who handles Cocca’s appliance repairs), the ice maker is after market. That means it’s not included in the warranty.
The phone rep at Appliance Man did offer to send someone out- at a cost of $99.95!!
And that’s just the initial fee- kind of like the lift cost when you bring your car in for repair or a bench charge for electronics. That charge doesn’t include parts and labor.
So now I’m stuck. I expect a new ice maker wouldn’t cost much more than $100, so replacing it seems like a better alternative.
I wonder, Readers, is this high upfront fee normal? How about suggestions on good, reliable (and affordable) appliance repair people? Or, maybe, something else.