When you create a record you are documenting your business. A record can be a range of different things: a map, written report, email, film or sound recording. The format of the record you create doesn't matter. What is important is that evidence of your activities is recorded in a way that supports your agency's business needs.
As well as creating records, it is essential that staff in your agency capture or save them into your agency's records management systems. This action will ensure that records:
To enable your records and other information sources to be found and managed over time, you need to add descriptive information about their content and context. This descriptive information is called metadata. Further details can be found in describing records.