From Joel Eidsath, Tue Oct 21 07:29:47 2008
Windows computers can sometimes get a job stuck in their queue for a number of reasons. A script exists to clean these out on reboot. So as a first troubleshooting step with Windows printing problems, try rebooting the computer in question. If there are still issues after that, please let me know.
Also, it is useful to me to know whether the problem is only happening from a single computer, or from every computer in a lab.