Article ID: 327863 - View products that this article applies to.
This article was previously published under Q327863
If you connect a Universal Serial Bus (USB) input device (such as a keyboard or mouse) to a Windows XP-based computer on which Windows XP Service Pack 1 (SP1) or the USB 2.0 update is installed, you may receive the following error message while you are streaming USB audio or video:
Note that the second, third, and fourth parameters in the error message may vary.
STOP: 0x0000007E (0xC0000005, address, address, address)
This problem may occur if USB bandwidth consumption exceeds 100 percent when you connect the USB input device. When this problem occurs, your computer may restart.
Exceeding the maximum USB bandwidth during the enumeration of a new device exposes a lack of protection that is related to device removal.
To work around this issue, use any of the following methods:
Microsoft is researching this problem and will post more information in this article when the information becomes available.