04-26-2012 04:19 PM
Please try these steps might help you to resolve your issue.
1) Just try to use a soft Eject and check if that works, Start -> Computer -> Right click on the CD/DVD drive and the select Eject.
2) Go to device manager then uninstall the driver then restart the unit and have it.
3) Try doing a system restore to date where unit was working fine.
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