*A Live Webcast Replay™ is a web cast replay of an earlier event, with panelists standing by, in real time, to respond to participant questions. The Live replay includes all original content and materials. This format allows for Live CPE credit.
This course is sponsored by the Business Learning Institute(BLI) who is listed on the NASBA Registry as sponsor number 108308.
New generations are bringing different expectations to the workplace, and globalization continues to increase the complexity of the situation by introducing new markets, new demands, and more diversity. How does any one individual enable others to produce results in this kind of environment? This workshop introduces and compares the differences between leading, managing and facilitating teams, divisions and organizations; the situations in which each of these approaches is appropriate; and some skills for getting better at switching between them effectively.
* Explore the decision-making needed to determine which role – Leader, Manager, Facilitator – will be appropriate and effective in different situations
* Understand the skills of the three approaches to “getting things done through others
* The challenge of being directive versus patient
* The multiple faces of leadership and their roles
DESIGNED FOR: Professionals who lead others, or who might lead others
RECOMMENDED CPE: 2 credit hours
FIELD OF STUDY: Leadership Development
COURSE LEVEL: Intermediate
INSTRUCTOR: Lin Kroeger, CMC