Some features of the order management interface are based on Siebel workflows. You can modify these workflows to suit your own business model using Siebel Business Process Designer. For more information, see Siebel Business Process Framework: Workflow Guide.
This chapter explains the Siebel workflows used by the order management interface, and the methods called by these workflows. This chapter does not include workflows for asset-based ordering, which are covered in Workflow Reference for Employee Asset-Based Ordering. This chapter covers the following topics: