Seamless, integrated communications and collaboration tools
Unified Communications is typically a set or combination of products such as telephony, email, instant messaging, presence information and conferencing that provides a consistent, unified user interface and user experience across multiple devices and media types.
UC enables geographically-dispersed individuals and teams, and mobile workers to work together more efficiently and effectively by giving them richer ways of communicating, collaborating and sharing information when they are not in the same location. UC also supports Bring Your Own Device (BYOD) IT strategies, better enabling employees to work remotely.
The end result is that employees are more productive, and can make more informed and faster decisions, improving the effectiveness and efficiency of the whole organisation - bringing projects and initiatives to fruition more quickly and potentially to a higher standard. For IT decision-makers, deploying UC can mean cost-savings through reduced travel, office space and a more efficient and rationalised IT&T infrastructure.