Washington, D.C., January 30, 2014—Following the Department of Veterans Affairs announcement that the online complaint system launched, APSCU Vice President for Military and Veterans Affairs Michael Dakduk released the following statement:
"APSCU stands with veterans service organizations and advocates of educational access and opportunity for veterans and servicemembers in supporting the online complaint system.
"Two years ago, APSCU joined veteran service organizations and higher education advocates in a coalition letter to President Obama supporting a formalized complaint process for student veterans and servicemembers. Later that year, APSCU's Five Tenets of Veteran Education outlined the importance of a complaint system.
"Today's announcement provides us with the opportunity to remove the guess work for veterans and servicemembers experiences. Once veterans and servicemembers provide their feedback, policymakers can use this information to craft policy that resolves issues based on verifiable evidence."