Ok, so you have discovered that you have made an error on Sage. Imagine you made a bank transfer from your current account to your deposit account, except that instead of entering £100 into Sage you have managed to enter £1,000, what can you do?
Well if you have tried to change the error by using ‘File Maintenance’ then you may be frustrated to find that Sage will not let you change the amount from £1,000 back to £100, why not?
Well the reason for this is that certain transactions on Sage are made via a ‘Journal entry’ rather than the usual ‘bank payment’ or ‘customer invoice’ etc. If you look in the ‘type’ column next to the incorrect entry you should find the code ‘JC’ or ‘JD’. These codes refer to a ‘Journal credit’ or a ‘Journal debit’.
If the error you are trying to correct has a ‘JD’ or ‘JC’ code then Sage does not let you alter this transaction using ‘File maintenance’.
So how can we correct this mistake on Sage? Simple, first write down the exact details of the original transaction, date, amount, nominal account numbers etc. Then you need to enter a ‘Journal’ for the exact opposite amounts on the same date and to the same accounts. This will reverse out the original entry and get you back to a position as if the incorrect journal had never happened.
Using our original example you would do as follows:
1 June 2009 Debit (JD) deposit account £1,000
1 June 2009 Credit (JC) current account £1,000
To reverse the above enter:
1 June 2009 Debit (JD) current account £1,000
1 June 2009 Credit (JC) deposit account £1,000.
As the entry is a bank transfer then you can enter this via the ‘Transfer’ button in the ‘Bank’ module.
You can now enter the correct transfer of £100 on the correct date of 1 June 2009.
If you need to enter a standard journal to correct an error then go to ‘Company’, then nominal ledger then select the ‘Journals’ button.