WebCenter Customer Spotlight: Alberta Agriculture and Rural Developmen
By me on Nov 02, 2012
Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter
The primary business challenge faced by the Alberta Ministry of Agriculture was that of managing the rapid growth of their information. They needed to incorporate a system that would work across 22 different divisions within the ministry and deliver an improved and more efficient experience for Desktop, Web and Mobile users, while addressing their regulatory compliance needs as part of the Canadian government.
The customer implemented a centralized Enterprise Content Management solution based on Oracle WebCenter Content and developed a strong and repeatable information life cycle management methodology across all their 22 divisions and agencies.
With the implemented solution, Alberta Agriculture and Rural Development centrally manages over 20 million documents for 22 divisions and agencies and they have improved time required to find records, reliability of information, improved speed and accuracy of reporting and data security.
Alberta Agriculture and Rural Development is a government ministry that works with producers and consumers to create a strong, competitive, and sustainable agriculture and food industry in the province of Alberta, Canada.
The business users were overwhelmed by growth in documents (over 20 million files across 22 divisions and agencies) and it was difficult to find and manage documents and versions.
There was a strong need for a personalized easy-to-use, secure and dependable method of managing and consuming content via desktop, Web, and mobile, while improving efficiency and maintaining regulatory compliance by removing the risk of non-uniform approaches to retention and disposition.
As a first step Alberta Agriculture and Rural Development developed a business case with clear defined business drivers:
- Reduce time required to find records
- Locate “lost” records
- Capture knowledge lost through attrition
- Increase the ease of retrieval
- Reduce personal copies
- Increase reliability of information
- Improve speed and accuracy of reporting
- Improve data security
The customer implemented a centralized Enterprise Content Management solution based on Oracle WebCenter Content.
They used an incremental implementation approach aligned with their divisional and agency structure which allowed continuous process improvement. This led to a very strong and repeatable information life cycle management methodology across all their 22 divisions and agencies.
Alberta Agriculture and Rural Development achieved impressive business results:
- Centrally managing over 20 million files for 22 divisions and agencies
- Federated model to manage documents in SharePoint and other applications
- Doing records management for both paper and electronic records
- Reduced time required to find records
- Increased the ease of retrieval
- Increased reliability of information
- Improved speed and accuracy of reporting
- Improved data security