Annali dell'Istituto Superiore di Sanità
versão impressa ISSN 0021-2571
VORKAPIć, Sanja Tatalović e MUSTAPIć, Jelena. Internal and external factors in professional burnout of substance abuse counsellors in Croatia. Ann. Ist. Super. Sanità [online]. 2012, vol.48, n.2, pp. 189-197. ISSN 0021-2571. http://dx.doi.org/10.4415/ANN_12_02_12.
AIM: In this study, burnout and its internal and external factors were investigated among substance abuse counsellors (no. = 68) who worked in centres for Prevention and Substance Abuse Treatment (no. = 18) in Croatia. METHODS: Maslach Burnout Inventory was used which measured three burnout dimensions: emotional exhaustion, depersonalization and personal accomplishment; and questionnaire of internal and external burnout factors. RESULTS: The higher levels of emotional exhaustion and depersonalization, and the higher level of personal accomplishment were determined. Factors such as work conditions, emotions about us and work, work organization and certain personality traits showed significant relationship with three burnout dimensions. CONCLUSIONS: Overall, findings implicated a certain specificity of professional burnout in substance abuse counsellors, and the need for specific design of mental health care for them.
Palavras-chave : professional burnout; substance abuse; counsellors.