I'm looking for evidence to support changing order of fields in various contact forms.
The first is a general form with:
- Enquiry details - textarea
- Where did you hear about us? - textarea
- Contact Name - input
- Company Name - input
- Job Title - input
- Address - textarea
- Town - textarea
- Postcode/Zip - input
- Country - input Phone
- Number - input
- Email - input
I'm obviously going to review which fields are needed in the first place (and the order of the personal details fields) but I am wanting to know:
Should the enquiry textarea be better placed after the personal details? Bearing in mind that other forms (there are 9) have far more detailed questions/fields than just 1 simple textarea and I presume that the order would follow the same pattern across all these forms (Specific detail/options then user details or the other way round).
I found what is the ideal order of fields to have in a contact form? and can agree that I should consider an enquiry form as a conversation but have no solid evidence when considered with 9 different forms?