Article ID: 262213
This article has been archived. It is offered "as is" and will no longer be updated.
When you attempt to download a Portable Document Format (.pdf) file, you may receive the following error message:
If you click Yes, your browser is redirected to the following Microsoft Web site:
Error Locating Object Handler: There is no viewer available for the type of object you are trying to open. The following information is available about this object:
Address of object: http://Web address
Content Type: text/html
Possible location of viewer: Microsoft ActiveX Gallery
Do you want to go to this location to download a viewer for this type of object?
This behavior can occur when there is a dependency with a Netscape Navigator plug-in (Nppdf32.dll) for Adobe Acrobat Reader.
To resolve this behavior, perform the following steps:
For more information about how to copy files, click Start, click Help, click the Index tab, type copying, and then double-click the Copying Files, Folders, Files Or Folders, or To copy a file or folder topic.
If you use Adobe Acrobat Reader with Internet Explorer 5.5 or higher and you receive the preceding error when you attempt to open a PDF file, perform the following steps:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
To work around this behavior, follow these steps: