It's a very wise and honest advice for all data bank owners to keep at least one more back-up.
As a dealer, would you take back that advise, given that you've only seen on failure case?
Or you'd advise otherwise to save customer's money?
My concern is that my customers can be successful in their business. As such, I am on the side of recommending backup. Saving the money by not purchasing is a decision my customer will ultimately make, but that conclusion will be the result of discussion between my customer and me. I recommend backup, strongly in some cases, not strongly in others, but there are many factors and no two situations are identical. As the Imagebank had a $1,995 price tag, many chose not to opt for a backup ImageBank. However, the majority did opt for a $200 backup cable, since the cable was a) much less money and b) much more likely to fail. My customers who were less able to accept being down for even several hours were more likely to purchase the backup Imagebank. Those who could afford to receive a loaner unit the next morning from me would typically opt not to.