Rating: 5 / 5
The staff know the goods or can access a computer data base and actual hard copy catalogues, going back as far as the 1990s. That means they can discuss the gear, and there are a lot of items they have to deal with in a day I am sure. But, the contacts I have had are not just informative or selling the goods, they will talk about what is happening in the business, the line of items you are interested in, and what MH is doing in the future.
They like some of the other now big companies have kept their respect for the "little guy" who actually goes out there and depends on and uses their gear.