Being on a social network is great! It gives you a plugin to a collective brain and gives you lots and lots of ideas and knowledge. But administrating a Social Community could sometimes be difficult and has a lot of pitfalls.
If you don’t work smart a Social Community could be more of a hassle (like email) than an ease of work. That is why you would capitalise on learning from other administrators experiences. So here is a great source to more knowledge: The IBM Connections Wiki!