|Violence at Work - Second Edition (ILO, 2000, 192 p.)|
|PART I: UNDERSTANDING VIOLENCE AT WORK|
|Chapter 1. Introduction: A catalyst for action|
|The emergence of violence at work as an issue|
Workplace hostilities in South Africa are reported as abnormally high. Preliminary results from a 1998-99 Internet survey indicate that 78 per cent of South Africans who took part in the survey had experienced hostile behaviour at the workplace during their working life.12
12 Information and statement provided to the ILO in June 1999 by S. Marais-Steinman, co-author (with M. Herman) of Corporate hyenas at work, Pretoria, Kagiso Publishers, 1997.