Program-Level Student Learning Outcomes (PSLOs)
At the completion of the Appliance Service Technology Program, a student will:
PSLO Assessment Report Summary
What we looked at:
A students ability to demonstrate problem solving techniques used in troubleshooting to determine whether you have an electrical or mechanical failure in an appliance and how to isolate the cause. Locate service materials electronically to diagnose an electrical problem using a schematic diagram and sequence chart. Can students successfully troubleshoot and diagnose problems found in appliances. In this case use a machine diagram to determine the cause of the failure.
What we found:
88% (36 out of 41) students in APPLI 14 & 15 were at or above proficiency, 12% (5 out 41) students were below proficiency in locating service materials and using a circuit diagram. 85% (35 out of 41) students in APPLI 14 & 15 were at or above proficiency, 14% (6 out of 41) students were below proficiency in troubleshooting and diagnosing repair problems.
What we are planning to work on:
To raise the meets proficiency provide more in lab one on one help in trouble shooting appliances, more in class instruction on how to locate and use manufactures service information in troubleshooting and put more schematic on troubleshooting on Blackboard for practice.