Support Options for Your Intermec Products
If there is a need for repair, trust Intermec devices to Intermec for a combination of direct and authorized Intermec repair centers. This will ensure that the repairs are performed properly, using only factory designed and authorized test fixtures, authorized parts and certified personnel employed directly, or trained by Intermec.
Under normal conditions, Intermec supports a product for a minimum of 3 years, though typically longer, after product retirement. Intermec's ability to continue support after the initial three year period is dependent upon availability of spare parts and vendor obsolescence issues that are beyond Intermec's control.