Those who use Google Chrome browser may have encountered this “Aw, Snap” error page. This error is very well-known to make Chrome users life difficult and solving it can become very tricky. Sometimes the web page just hangs and when you try to kill the page, you’re displayed with this error “Aw, Snap! Something went wrong while displaying this webpage. To continue, press Reload or go to another page”. In you’re constantly seeing this Aw, snap on every single page, then try out below tips to fix this issue.
How to Fix Aw, Snap Error in Chrome
If a web page closes/crashes unexpectedly, first thing that you can do is to just reload the page. If this doesn’t solve the problem, then try below tips.
- From the system tray, right-click on Google Chrome icon and then click on “Exit” to exit the application.
Now start Chrome again. This will solve the issue in many cases and if not, then go to step2.
- Sometimes anti-virus and firewall applications can also prevent Chrome from working properly. Try closing such programs temporarily and then check if the issue has been solved or not. If everything starts working, then you’ll need to make an exception in your anti-virus or firewall settings for Google Chrome. These applications are known to cause such problems:
- Spyware Doctor
- Comodo firewall
- McAfee Virus Scan
- McAfee Enterprise
- Check your computer for malware. If you’re using antivirus or internet security suite, then do a full system scan.
- Disable Chrome extensions one by one. Check if a particular extension is causing the problem. To do this, click on the wrench icon (shortcut key to open wrench menu is: Alt+F). Go to Tools > Extensions. From here, disable the extension that you’d like to temporarily remove. Check for the problem again. If the problem is solved then you can assume that the extension is the root of the problem. And if this doesn’t solve the problem then you can re-enable the extension from the same screen.
- If you’ve tried all the above steps and still the problem is not solved, then here’s the last thing that you can try doing. If the browser continues to display the “Aw, Snap” message, then your user profile may be corrupted. In such a case, you can create a new user profile by following the below steps:
- Exit Chrome.
- Find the “Default” folder located in the following locations:
- Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
- Windows Vista and Windows 7: %LOCALAPPDATA%\Google\Chrome\User Data\
- Mac OS X: ~/Library/Application Support/Google/Chrome/Default
- Linux: ~/.config/google-chrome/Default
(Tip: Windows XP users can paste this path directly in “run” dialog box and Windows Vista and Windows 7 users can paste this path on search box by clicking on Start button)
- Rename the folder as “Backup default.”
- Start Chrome and check how it works.
Try following all the above steps in their exact order as mentioned. These steps should definitely help you solve this Aw, Snap! error message in Chrome.