Schools and education authorities have become increasingly aware
of the need to be effective. This is partly due to the pressures
for accountability brought about by governments at the federal,
state and local government levels and the parents, and by the
economic down turn and resulting reduced resource allocations.
At the same time a realisation of the importance of the issue
has grown as school heads and staff have sought to increase
effectiveness in the school setting as a part of the development
of professionalism. In this unit, you will focus on the concepts
and characteristics of learning and teaching effectiveness,
and consider your role in the process of monitoring school effectiveness.
Individual study time: 3 hours
By the end of this unit you should be able to:
explain the concepts of effectiveness, monitoring,
evaluation, accountability, assessment and performance in
the school setting
identify the characteristics of an effective school
describe when and how learning and teaching are effective
in the school setting
state the characteristics of effective guidance and
counselling for school pupils
outline the qualities of a good head as a leader
explain how school ethos and policies contribute to
In order to avoid ambiguity in the interpretation of the contents
of this module, the following definitions are suggested:
Monitoring: This can be defined as collecting information
at regular intervals about ongoing projects or programmes
within the school system, concerning the nature and level
of their performance. Regular monitoring provides baselines
against which to judge the impact of inputs.
Effectiveness: This is the extent to which the set
goals or objectives of a school programme are accomplished.
Such effectiveness can be seen in relation to either the quality,
quantity, equity or equality of educational instruction given
in a school.
Efficiency: This is the extent to which the inputs
produce the expected output in a school setting. Increased
efficiency means achieving the same or better outputs with
fewer or the same inputs.
Accountability: This is the process of justifying
to others our job performance in relation to agreed goals
Evaluation: This is a formal process, carried out
within a school setting and designed for particular educational
purposes. It involves asking questions, gathering information
and forming conclusions. The evaluation could be formative
or summative in nature.
Assessment: This involves the measurement of performance
against a set of criteria.
In the above list of terms a simple definition of effectiveness
was given; but what exactly does this mean?
What is effectiveness?
In discussions to determine what we mean by 'effectiveness'
we find that a number of terms and concepts will constantly
crop up, including efficient, improvement, quality, development,
evaluation, monitoring, reviewing, professional, appropriateness,
accountability, performance, etc. This shows us that the concept
of effectiveness is very broad, ranging over purpose, effort
and accomplishment. Measurement may be used but it also involves
judgement. The determinants are manifold and complex. Thus,
the head may perceive the school's effectiveness as the pupils'
performance in the external examinations. The parents may
perceive the school's effectiveness in the way the pupils
behave at home, and perform at national examinations. Society
may perceive the school's effectiveness in terms of the good
moral behaviour of the children. The government may use a
combination of indicators. For example, the Federal Government
of Nigeria's Policy on Education focuses on the following
indicators of the school setting:
internal performance indicators
external performance indicators
staff productivity indicators.
These are summarised in Fig 1.
Fig 1 Indicators for measuring school effectiveness
|1 Internal performance indicators
||2 Operating indicators
Success rate: graduation rates
Distribution of pupils
Market share of applicants
Pupil learning outcomes
Assets and equipment
|3 External performance indicators
||4 Staff productivity indicators
|Acceptability of graduates
Destination of graduates
Awards and honours
Citations and qualifications
Membership in professional bodies
List ten ways in which you can recognise that your school is
It will be useful now for you to compare the list you have
made with the one below, and then attempt to make some assessment
of your school's effectiveness on these indicators:
purposeful leadership of the staff by the head
the involvement of the heads of department
the involvement of other teachers
intellectually challenging teaching
maximum communication between teachers and pupils
efficient and accurate record-keeping
parental and community involvement
consistency among teachers
productive division of labour among teachers
good parental report.
It is clear that there are very many ways of judging an effective
school and your list may have been somewhat different. However,
heads often overlook many of these factors, and it would be
useful for you to examine some of them more carefully, and
for you to reflect on the effectiveness of your school.
Effective learning and teaching
The quality of learning and teaching should take precedence
over other factors of school effectiveness. This is because
effective learning and teaching determines the perceptions
of everyone who is interested in the quality of your school.
Because effective learning and teaching start from the classroom,
let us see how pupils learn effectively in a classroom situation.
Pupils learn effectively when they:
understand the purpose and relevance of their work
are set about tasks in an orderly way
are able to use available resources and know where
and when to ask for help
show consideration for one another and for the teacher
rise to the challenge of working and show commitment
have first-hand experience and are able to observe,
estimate, record, measure, collect, classify and interpret
formulate and test hypotheses
acquire key information and are able to recall it in
plan, choose and take responsibility for their learning
acquire study skills and use resources well
revise and practise to improve performance
receive feedback on their progress from teachers and
from other pupils
present good work for others to see or hear
undertake tasks in their own time and out of school
work co-operatively in groups
read, write, listen and discuss in a variety of contexts
experience the creative aspects of individual subjects.
(1) Which of the above factors overlap?
(2) Which of these factors would you suggest may be found in
(3) Can you add to this list?
The following tabulation format might assist you in recording
your answers to the above exercise; you may adopt a different
method if you wish.
It is an accepted fact that really effective learning requires
a good teacher. This implies that there are certain key qualities
of an 'effective teacher'. You may find it useful to consider
the answers you gave to the above activity in relation to
the following qualities of an effective teacher:
patience, firmness, enthusiasm, calm control, tolerance,
ability to generate an atmosphere of purpose, understanding,
seeing learners as individuals, ability to communicate effectively,
a genuine interest in pupils, valuing pupil contributions,
encouraging, emotionally stable, physically stable, willingness
to praise, fairness.
(1) Can you suggest other qualities that an effective teacher
(2) Identify the qualities of teachers in your school in relation
to their ability to teach effectively.
(3) Which qualities, if any, would you suggest are generally
lacking amongst your teachers?
Before a teacher can be effective, he or she must plan and
organise their teaching well. The following are guidelines
for an effective teacher in planning and organising teaching:
1 Be clear about the objectives both for each lesson and
for the whole programme.
2 Plan each lesson well, anticipating where questions, explanations
and feedback will be appropriate.
3 Allow learners to reach outcomes in different ways.
4 Provide resources in such a way that allows learning to
progress with little interruption.
5 Use learning groups of different and appropriate sizes.
6 Match methods and tasks to the abilities of pupils.
7 Use the space available to best advantage including the
use of displays.
8 Set tasks in varied and imaginative ways.
9 Be aware of other approaches to learning used by colleagues.
10 Put the children's interest first.
The collection of information about teaching styles and the
extent to which they are successful becomes crucial if teachers
in your school are to improve their learning and teaching
processes. Observation of classroom practice and the systematic
collection and reporting of data about the quality of teaching
For effective monitoring, the head should try to check on
a day-by-day and week-by-week basis what learning has taken
place. Here, the main judgements about effectiveness will
be in terms of the quality, the quantity and the variety of
tasks engaged in by pupils.
Effective guidance and counselling
One aspect of school effectiveness is the extent to which
the head introduces and manages a programme of guidance and
counselling of the children. This involves ensuring good relationships
between teachers and pupils, meeting the needs of individual
pupils and working with all the teachers to create a generally
caring atmosphere. For effective guidance and counselling,
the school head should note:
the need for effective organisation structures in
the need for effective communication.
Effective organisation structures
The school organisation structure and procedures should ensure
the effective care of the pupils. They will vary from one
type of school to another, but in general for effective guidance
and counselling the following requirements are essential:
appropriate information on pupils
appropriate confidentiality at all times
sound advice and reassurance for pupils and parents
at important times of transition
appropriate counselling sessions with the pupils and
parents on a regular basis
prompt responses in crises
continuity of procedures for a pupil moving through
effective forms of records and of record-keeping
a policy in which all teachers and promoted staff are
involved in information and review of the school policies.
Effective communication is an essential tool for the head
in managing the school and ensuring that staff are aware of
the pupils' needs at the right time. In respect of this the
following guidelines for ensuring effective guidance and counselling
1 Make a clear statement of policy which preferably all staff
have the opportunity to formulate and review.
2 Apportion and describe jobs and relevant tasks.
3 Link guidance and counselling with the academic systems
so that an all-round view of the pupil is available.
4 Give all staff an appropriate and satisfying role within
the school's activities.
5 Ensure a flexible system which allows teachers to maintain
an interest in a child rather than handing a case totally
to a colleague.
In addition, there should be a regular review of the progress
of pupils with specific problems, formally conducted interviews
and general discussion on important issues affecting the school
pupils. In some schools, a special office is created for counsellors.
Finally, it is important to consider effective communication
with parents. This may be through the form of the Parent-Teacher
Association (PTA) meetings or during the visiting days.
Plan a visiting day for the parents of your pupils during which
the parents and teachers can receive reports on the progress,
problems and prospects of their children. You should list areas
of interest to you, including those which fall within the area
of guidance and counselling. Your objectives for the Open Day
should be clearly stated in the plan. You might consider such
- what should the parents see and why?
- what should the role of the teachers be?
- how can all the pupils play some part in the programme?
Leadership has been defined as 'The work a manager performs
to cause people to take effective action'. The head is the
leader in the school setting and he or she is involved in
five main management activities:
Decision-making: arriving at conclusions and judgements;
Communicating: creating understanding;
Motivating: encouraging and inspiring people to take
the required action;
Selecting people: choosing people for positions in
Developing people: helping people to improve their
knowledge, attitudes, and skills.
Effective leadership is essential for the achievement of
results. The head's leadership strengths or weaknesses affect
the performance of the entire school. He or she can:
clarify or confuse objectives, the extent to which
the curriculum is oriented to jobs, and criteria for measuring
stimulate or inhibit optimum performance
encourage or retard the use of his or her subordinates'
best abilities, skills and interests
provide or withhold incentives for growth and development
enhance or undermine job satisfaction and morale.
(1) As a school head how would you answer the following questions:
- how democratic am I, and should I be?
- how much do I involve my staff in group participation?
- does this participation provide results or is it just a waste
of valuable time?
- how do I use my authority without arousing resentment?
- how do I prevent my orders from being distorted by staff?
- are there some groups of staff who seem to respond differently
to my leadership than other groups of the staff and, if so,
(2) As the head of your school list some of the characteristics
you think you need to develop to improve the effectiveness of
Your list will probably have included personal attributes
such as: awareness, sensitivity and an understanding of human
relations; skills in the techniques of ascertaining the cause
of personal problems; mastery of the art of changing behaviour;
and skills in on-the-job coaching. You might like to compare
your list with the following summary of leadership characteristics.
The effective head:
adds value to the resources of the school
is a prime mover
promotes the satisfaction of subordinates' needs
builds a committed and cohesive work group
sets an example to staff
is a resource expert
is a change agent
is an essential link between staff and pupils.
Most schools have traditions for efficiency, effectiveness
and quality, which are reflected in the pupils' behaviour,
dress, discipline or the school motto. Parents often choose
a particular school because of their belief in its ethos as
reflected in the teachers' attitude to pupils, the teachers'
skills in developing relationships with pupils and general
evidence that good relationships prosper.
As a school head can you suggest some other aspects? The
following are identified as factors associated with a good
the general well-being of pupils
teacher commitment and morale
positive attitudes of teachers to pupils
recognition of the motivating effects of praise
a sense of identity and pride in the school
suitably high expectation of academic progress and
the quality of teaching
the way the management supports the staff
opportunities for pupils to participate actively in
their own learning
the range and quality of co-curricular activities and
the opportunities to assume responsibility
an appropriate degree of both co-operation and competition
a concern to establish good relations with parents
and the wider community
staff consensus on the mission and values of the school
pleasure in learning
a sense of belonging
firm but fair classroom management
care for the fabric of buildings
support from the government
a functional and supportive former students' body
sound school policies relating to such areas as the
curriculum, teaching styles, assessment, guidance and counselling,
provision for pupils with learning difficulties, discipline,
resource management, management structure and procedures,
homework and staff development.
An examination of school policies in each of the above areas
will tell us a lot about a school's prevailing ethos.
Although there are common basic policies in schools, most
vary from school to school; but differences occur also in
the nature of policies themselves. Some policies are documented,
while others are traditions and a part of the school ethos.
There are administrative policies which differ from statutory/government
ones. But having a policy is one thing, ensuring that it is
implemented is quite another, and here, the head's role is
Indicate at least five areas in which your school has
a clear policy available in writing, and using the format
below, state whether or not and how you monitor those
|Teachers must be in school at
least ten minutes before assembly each day.
||I stand at the entrance to the
school with a stop-
watch and record their arrival on a form!
The means you adopt to monitor the implementation of school
policy will of course vary, depending on the nature of the
policy. The important point is that monitoring and evaluating
are essential for an effective school system, and may involve
many agents and elements, and especially all the staff at
different levels. In sum:
1 Each school has policies and practices which require monitoring
and evaluation across all aspects of school life.
2 Individuals should monitor and evaluate their own practices,
taking their pupils' views into account whenever appropriate.
Monitoring, evaluating and reviewing, therefore, are features
of what should go on in every school. Everyone engaged in
the process at whatever level, should seeking to improve the
effectiveness of the school for the benefit of all concerned
- staff, parents, the community, and potential employers.
The various characteristics and features of effective learning
and teaching and of the effective head have been explored
in this unit. Subsequent units will look in more detail at
how evaluation may be undertaken.
We started our discussions in this unit by looking at a few
concepts, the major one being that of effectiveness. Some
indicators of school effectiveness were identified (Fig 1),
but there is no doubt that the effectiveness of the school
is closely tied to the existence of some key school management
characteristics. These include sound teaching and learning,
functional school organisation, good personal relations, effective
guidance and counselling, a good school ethos and effective
leadership, and continuous monitoring and evaluation. The
latter can be considered a defining characteristic of effective
A self-evaluation exercise
(1) As a school head, and using the knowledge acquired from
this unit, write a brief account for your education ministry
of the effectiveness of your school.
(2) Classify the various policies of your school and explain
why some are more weighty and significant than others.