In 1999, the Institute of Medicine (IOM), which is an independent, nonprofit organization that works outside of government to provide unbiased and authoritative advice to decisionmakers and the public, issued results of a study called - To Err Is Human. This study stated the following: Preventable medical errors account for more deaths each year than breast cancer, automobile accidents or drownings. Poor communication among healthcare workers is the most common cause of these medical errors. Nearly 70 percent of sentinel events have communication cited as a root cause. Despite efforts to change these statistics, communication failure has been cited as the number one contributing factor in reported sentinel events, over the past decade.
LifeWings is a respected innovator in aviation-based healthcare performance improvement and was the first patient safety consultant to use the principles of the TeamSTEPPS program. The first generation of TeamSTEPPS, called the Crew Resource Management (CRM) program, was developed by a former Top Gun Instructor and a group of commercial airline pilots, former astronauts, physicians, nurses and risk managers. The program has proven to significantly and measurably reduce errors, increase patient and employee satisfaction, and cut healthcare costs.
Steve Harden, CEO of LifeWings (http://www.saferpatients.com/
Charlotte Burns, former CEO of Hardin Medical Center (HMC) in Savannah, TN, where the LifeWings TeamSTEPPS program already has been implemented, confirms, “Teamwork is the key to improving patient safety. The LifeWings team has melded the best practices of high reliability organizations, such as commercial and military aviation, and thoughtfully adapted those practices for use in healthcare organizations for safer patient care. Partnering with LifeWings to utilize its program of applying safety principles from the aviation industry to the healthcare setting turned out to be one of the greatest changes HMC could have made."
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LifeWings Partners LLC (http://www.saferpatients.com/
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