The report ‘Meeting the challenge of Europe 2020. The transformative power of service innovation’ addresses the potential of services to transform whole sectors of the EU economy. It also demonstrates how service innovation can address wider societal challenges such as the aging population, welfare services under pressure, climate change and sustainable growth.
In the report, 'the Expert Panel on Service Innovation in the EU' proposes a set of high-level recommendations. The recommendations address five main themes that the Expert Panel identified as having the potential to significantly strengthen European innovation and growth. These place transformative service innovation at the heart of European industrial and innovation policy.