Took the car to the BBB and they inspected it and drove it. I just got the letter from them that Ford must buy back my car.
BBB can't make Ford buy it back. That's not gonna happen. All BBB does is take and file complaints. When they send a letter to the other party and that party responds, that's pretty much it. When someone calls BBB to check on a business' history and that history shows responses to complaints, all BBB can do is tell that person said business is ok. If the business doesn't respond to BBB investigations that's when that business gets the negative reviews.