Article ID: 212316 - View products that this article applies to.
This article was previously published under Q212316
When you set the Number of copies option to print multiple copies of your Word document in the Print dialog box (on the File menu, click Print), multiple copies are not printed. This problem is known to occur with the following printer drivers:
There are three known possible causes of this problem:
To work around this problem, use the appropriate method for your situation.
Method 1: Upgrade to Microsoft Windows 95 Service Pack 1You can download the latest driver from the following Microsoft World Wide Web site:
http://support.microsoft.com/gp/DOWNLOADOVERWindows 95 Service Pack 1 (SP1) contains updated printer drivers for the following printers:
HP DeskJet 310
HP DeskJet 320
HP DeskJet 500C
HP DeskJet 520
HP DeskJet 540
HP DeskJet 550C
HP DeskJet 560C
HP DeskJet Portable
Method 2: Clear the Background Printing OptionTo clear the background printing option, follow these steps:
Method 3: Set the Printer Driver Spool Settings to "Print Directly to Printer"To change the printer driver's spool settings, follow these steps:
Method 4: Change the Graphics Mode from Vector to RasterTo change the graphics mode from vector to raster, follow these steps:
Method 5: Add an Extra Page to Your DocumentSometimes adding a blank page to the end of your document allows the printing of multiple copies. To do this in Word, follow these steps:
Method 6: Upgrade Third-Party Printer DriversIf you are using a third-party printer driver, contact the printer driver vendor to see whether they have an updated printer driver. If they do, upgrade to that driver.
For information about how to contact your printer manufacturer, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 7: Printer Specific Settings to TryThe following section of this article gives steps for workarounds for specific printer drivers.
Hewlett-Packard DeskJet 870CSEIf you are using the HP DeskJet 870CSE printer driver, follow these steps:
Epson Stylus 600 Inkjet ColorIf you are using the Epson Stylus 600 Inkjet Color printer driver, follow these steps:
Hewlett-Packard LaserJet 5PIf you are using the HPPCL5MS.DRV legacy printer driver, follow these steps:
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
137243The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(http://support.microsoft.com/kb/137243/EN-US/ )Cannot Print Multiple Copies from WordPad or Paint