10-03-2006, 06:35 AM
Join Date: Oct 2006
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| | e-mail reconciliation issues
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We have an intermittent fault that affects pretty much all of our fifty devices (these include 7100v, 7290v, 8700v and 8707v).
They lose their e-mail reconciliation setting; the device changes from Delete On = Mailbox and Handheld to Delete On = Handheld.
There is no explanation for this, it affects devices regardless of model and whether they have been switched off or always left on.
We use BES v 4.1.1 for Groupwise.
Any help on this would be most welcome as this is driving me nuts!!!
Thanks in advance,