"Respectful of the importance of rapid product and service delivery and the link this has with customer uptime, we remain committed to further improving our offering," says Vietze. "Here our dealers play a pivotal role; perfectly situated close to our customers, they are able to deliver products and services with minimum delay." Consequently Wacker Neuson is focussing on a dealer expansion strategy and Vietze is quick to add that a fundamental part of this strategy is the strengthening of existing dealer relationships. "This will ensure a successful Wacker Neuson - dealer - customer triangle." He also points out that they are very careful when selecting a Wacker Neuson dealer. "In addition to having to meet certain criteria, we look for companies that are as passionate about our brand and products as we are and that hold professionalism and service excellence in high regard."