As pertains to third-parties who may have access to users' data? The company says that "vendors and service providers who support our business" by "analysing how our products are used." According to the sources, the employees speaking on the condition of anonymity were not told why Facebook needed the conversations to be transcribed. Today's news comes amid a controversy started by a Guardian report revealing contractors had access to Hey Siri commands from Apple users, including some mistakenly activated commands. A contractor who blew the whistle on the practice said the employees heard people making drug deals and having sex. Apple has since suspended the human reviews from outside contractors.