(UnitedHealth Group's individual market plans are known to have one of the highest denial rates among all U.S. insurers, a fact that received much media attention in the wake of Thompson's death.) As The Lever reported, a day after President Donald Trump 's inauguration in January, UnitedHealth submitted a letter to the Securities and Exchange Commission asking for approval to block a shareholder proposal that it use a third-party auditor to assess "previous customer denial claims, particularly where a death was involved, to determine if denial letters included factually incorrect and insensitive information." In cases where this outside analyst determined that a coverage claim should not have been denied, the proposal says, those individuals and family members affected are to be sent an apology letter hand-signed by both a UnitedHealth executive and a member of the company's board of directors.