The FTC's complaint against General Motors cites the company's representations for "Certified Pre-Owned Vehicles," such as: "Our 172-Point Vehicle Inspection and Reconditioning Process is conducted only by highly trained technicians and adheres to strict, factory-set standards to ensure that every vehicle's engine, chassis, and body are in excellent condition. The technicians ensure that everything from the drivetrain to the windshield wipers is in good working order, or they recondition it to our exacting standards." The FTC alleges that GM advertised numerous Certified Pre-Owned vehicles at its local dealerships using these claims without disclosing that certain used cars offered for sale were subject to previously announced open (unrepaired) recalls for safety issues.