"We are pleased to be recognized by J.D. Power," said Alexis Miller, senior vice president of Senior Markets for Highmark. "This shows that our members value the experience that comes with Highmark Medicare Advantage plans -- our provider networks, claims processing and customer service were all ranked very high." In fact, Highmark ranked high with its members in the areas of coverage, provider choice, customer service, information and communications, and billing and payment. "We are very proud of our Medicare Advantage plans, and of our staff that works so hard to ensure our members have an outstanding experience," said Miller. "We are looking forward to rolling out our 2020 Medicare Advantage plans in Pennsylvania and West Virginia, and continuing to show our commitment to our high standards for member satisfaction, affordability and value." Highmark will announce its 2020 Senior Market products on Oct.1 in advance of the Annual Enrollment Period, which begins on Oct. 15 and runs through Dec. 7.