By implementing Entra ID, they can ensure that only authorised users have access to critical systems and data. One of the key features of Entra ID is multi-factor authentication (MFA), which adds an extra layer of security by requiring users to provide two or more verification factors to gain access. This significantly reduces the risk of unauthorised access and helps protect against phishing attacks and other security threats. Additionally, Entra ID provides conditional access policies that allow organisations to define specific conditions under which users can access resources. For example, access can be restricted based on the user's location, device or risk level, further enhancing security. Group policies Group policies are another essential component of proactive Microsoft IT support. These allow IT administrators to centrally manage and configure operating systems, applications and user settings in an Active Directory environment.