And that, indeed, would be bad news if the story ended there. Fortunately it doesn't. The property manager we've since been dealing with directly -- we're planning a return trip at the end of 2012 -- uses HomeAway Connect, a free service that includes a rental calendar, guestbook, payments processor, and tax support network. Each service is integrated across the entirety of HomeAway's network of rental sites covering more than 625,000 listings.