Enforcement action against Wizz Air has led to £1.24 million being refunded to passengers the UK Civil Aviation Authority has announced. The UK Civil Aviation Authority took enforcement action against Wizz Air last year following significant concerns over high volumes of complaints about the airline not paying passengers what they are owed and failing to meet its passenger rights obligations. READ: Regulator takes enforcement action over Wizz Air Passengers were left frustrated because they believed the airline had failed to meet its passenger rights obligations, particularly around providing alternative flights to enable passengers to get to their destinations when their flight had been cancelled. Passengers also felt Wizz Air was not providing appropriate care when flights were significantly delayed. The undertakings required Wizz Air to make changes to its policies to ensure that in future it consistently complies with its re-routing and care obligations.