In response to the incident, Korean Air issued an apology to those affected. The airline assured passengers that it is fully cooperating with relevant authorities to investigate the malfunction. A spokesperson for Korean Air emphasized that the airline is thoroughly examining the pressurization system issue and is committed to addressing any maintenance concerns before the aircraft returns to service. Impacted passengers were provided with support, including accommodations, meals, and alternative travel arrangements. Korean Air is conducting a detailed investigation into the pressurization system malfunction.