A third instance was the case of Bajaj Finance, which faced a ban by the RBI due to its non-compliance with extant provisions of digital lending guidelines. The ban was specifically related to the non-issuance of key fact statements ( KFS ) to borrowers under two lending products, eCOM and Insta EMI Card, as well as deficiencies in the KFS for other digital loans sanctioned by the company. KFS is a document mandated by RBI rules that details essential loan information such as amount, tenure, interest rate, fees, and penalties in a concise format for digital loan customers. Bajaj Finance failed to provide these crucial details to its customers, leading to the regulatory action by the RBI.