"We are pleased to be cooperating with global technology leaders that share our business philosophy of placing the consumer at the core of our services," said PLDT and Smart. "I am convinced that by providing our staff with Salesforce, Vlocity, and Capgemini capabilities, we will be able to deepen the interactions we have with our customers," stated Al Panlilio, President & CEO of Smart Communications, Inc. and PLDT, Inc. Chief Revenue Officer.