"Today's announcement puts Pivotree in an exclusive position in the global SAP partner community," said James Urbati, GM of Commerce at Pivotree. "Our Gold status illustrates to relevant SAP stakeholders — including large global brands, leading SAP talent, and members of our SAP channel partners — that Pivotree performs at a high level across our entire business and is a leader in delivering SAP CX-based solutions." SAP is a provider of enterprise technology solutions, and its CX (customer experience) suite helps companies understand their customers and engage them with hyper-personalized experiences.