Process insights, which lets business users without a background in process mining or data science uncover insights and explore their business processes through an AI-powered analysis of their workflows. Process insights leverages detailed audit information of both human and systems activity captured in Appian's data fabric, providing immediate visibility without a substantial effort. It uses enterprise AI to identify and quantify bottlenecks, errors, and delays and provides intelligent recommendations for process areas with the most improvement potential. Users follow a guided experience to drill deeper into the details and can then quickly act on process improvements using Appian's process automation capabilities, all within a secure, enterprise-grade platform.