Altime­ter Group part­ner and ana­lyst Jere­mi­ah Owyang says he's not sur­prised by Sprinklr's suc­cess and the atten­tion it's get­ting from the investor com­mu­ni­ty. In a study by Altime­ter, the up-and-com­ing firm came top of the tree as the "most capa­ble" plat­form in social media man­age­ment. Owyang explained, "After con­duct­ing an inde­pen­dent review of 27 ven­dors, we iden­ti­fied Sprin­klr as the 'most capa­ble' plat­form to meet the needs of large enterprises."