Clients can also pay their bills and soon, can receive and transfer funds, and use other customer-friendly features. Its chatbot, Talk to Maria, offers a convenient 24/7 inquiry service and a seamless new loan application process. In collaboration with its parent company UnionBank, CitySavings has also rolled out its Bank-on-Wheels to make its services more accessible. All these initiatives are anchored on CitySavings' vision to be the leading mass market bank in the Philippines creating innovative solutions that make banking simple for its customers. The thrift bank continues to serve the underserved and the underbanked in the country as it offers them a wide range of financial products. " As CitySavings continues to embrace digital tools that enhance and improve the customer experience, we stand by our commitment to provide simple and straightforward banking coupled with our warm and helpful customer service.