Tata Motors has announced a customer engagement program called Grahak Samvaad 2020 from 23rd to 31st October, under which it aims to educate customers about the company's offerings launched in 2020 such as uptime guarantee with its AMC packages and TAT guarantee (turnaround time), along with the latest launch of upgraded BS6 range of vehicles. Tata Motors will also be rolling out a nationwide service campaign, Grahak Seva Mahotsav from 1st November until 30th November 2020. Besides these, the company will mark the National Customer Care Day on 23rd October 2020 by rewarding its customers and channel partners.