Given Verizon's political power on both the federal and state level, holding the company accountable for any of this has often proven difficult. But the Communications Workers of America (CWA) has gained some traction in the fight by simply showing state regulators photos of what Verizon's neglected infrastructure actually looks like. Last year in Pennsylvania, the CWA was able to force Verizon to agree to upgrade a significant part of its broadband footprint by showing the Pennsylvania Public Utility Commission photos of Verizon hardware in the wild: Image: CWA And this week, the CWA was able to extract a similar settlement in New York after it documented how Verizon's core business is falling into disrepair in many areas.