On March 29, 2017, the Wall Street Journal reported that certain Citizens Financial employees acknowledged that Company employees faked "financial checkup" meetings with customers. The Company stated that the "Citizens Checkup" program resulted in 400,000 scheduled appointments in 2016, but the report stated that former employees said they falsified information due to the Company's pressure to meet certain program expectations. When this news was released to the public, Citizen Financial's share price fell materially, which caused investors harm according to the Complaint. Lundin Law PC was established by Brian Lundin, Esq., a securities litigator based in Los Angeles devoted to upholding the rights of shareholders. This press release may be considered Attorney Advertising in some jurisdictions under the applicable law and ethics rules.