Avaya created DevConnect to promote the third party development of interoperable and open standards-based business communications applications that businesses can integrate into their operations to achieve competitive advantage. "Under the DevConnect program, with its enhanced focus on stimulating the development of innovative IP telephony-based intelligent business communications applications, Avaya and Austin Logistics plan to continue to develop advanced call routing and other solutions for contact centers, along with our leading communications networks and services to advance our leadership in the rapidly growing contact center outsourcing market in India," said Mr. Niru Mehta, Vice Chairman & Managing Director, Avaya GlobalConnect. "We are pleased by this latest win with Allsec, which is a further validation that the Avaya GlobalConnect-Austin Logistics partnership is a winning combination that successfully drives customer loyalty, revenues, and profitability for our mutual customers."