Wells Fargo & Company agreed to pay $575 million to settle a multistate investigation into its misconduct involving its sales practices, mortgage-rate lock fees, and Collateral Protection Insurance on auto loans. State Attorneys General across the United States alleged that Wells Fargo repeatedly violated consumer protection laws. In their investigations, they found that the bank set sales goals and incentive compensation program, which led to consumer abuses. Well Fargo employees allegedly engaged in improper sales practices The attorneys general noted that Wells Fargo employees "engaged in improper sales practices" to achieve sales goals and gain financial rewards. Wells Fargo failed to immediately detect and prevent employees from doing the following: In addition, the attorneys general noted that Well Fargo admitted that its employees opened over 3.5 unauthorized accounts and enrolled 528,000 customers in online bill pay.