When the true details entered the market, the lawsuit claims that investors suffered damages. On May 30, 2023, American Banker issued an article titled "Comerica in 'serious violation' of Treasury's Direct Express program". The article states "Comerica Bank officials privately acknowledged significant compliance failures in their operation of a Treasury Department program that provides federal benefits on prepaid cards to millions of unbanked Americans." The article further states that Comerica executive said the bank faced "serious contract violation" for allowing fraud disputes and data on Direct Express cardholders to be handled out of a vendor's office in Lahore, Pakistan, the documents show.