I'd encourage you to listen and learn about the inherent challenges when sending customers from social to the 1-800 number or other channels. As I shared in my presentation at Dreamforce, this is the future state of Omnichannel Customer Care, meeting customers where they are. This is the key to improving customer satisfaction and building customer trust. This intersection of partner success and community highlights exactly why Social Studio is only the beginning of our ecosystem opportunity. We have spent the last 18 months integrating Sprout natively into the common data layer of Salesforce. Our main goal has been to provide the most powerful and seamless collaboration across Salesforce, and to ensure that Sprout is the best and only choice for Salesforce customers seeking to solve for Social.