I have a longstanding relationship with TiVo since I've used or reviewed virtually every product it has released over the past 13 years. The Series 3 served me well for a decade, but when Comcast launched its MPEG-4 service, I had to purchase a new Roamio to take its place. Unfortunately, that box had a catastrophic hardware failure after two years, but TiVo thankfully stepped up the plate and replaced it with a first-generation Bolt along with a lifetime service package for a nominal fee.