Jacobs said that through an agreement with the internet retail giant, Amazon sets the price of his products. Jacobs gave an example of a product that Amazon has typically sold for $9.99 since before January. "They showed the product at $15.42 and then exed it out to put '$9.99 for Amazon Prime Day.' And on the (Prime Day), the (was) price was like $18.44. So, we put a support ticket in right away and I rallied some friends through social media to go to their complaint board and complain," Jacobs told FOX Business.