Spongberg's company uses what he calls the MAP system to operate its restaurants; WKS is also the largest franchisee in the Krispy Kreme and El Pollo Loco brands. "In our system, every single restaurant has what we call a dashboard of vital factors. Those general managers are responsible for that and have to come to a meeting every month and report with their peers, with a district leader. They're reporting on, how I'm doing on my dashboard: how's my food costs, my labor costs, my operating metrics, all those things you have to focus on.