"We deeply regret the fibre broadband service disruption last December. We know how important network reliability is to our customers and we have learnt from this incident." said Mr Yuen Kuan Moon, Chief Executive Officer of Consumer Singapore at Singtel. "We have extended $5 million compensation via credits and fee waivers to affected customers, and have taken measures to further strengthen our servers, conducted a review of our broadband network architecture and enhanced the resiliency of the network. Our top priority is to always provide a reliable and secure network and we will continue to channel more resources to ensure our broadband infrastructure meets the growing needs of our customers." The largest telco fine of $6 million was meted out in May 2014 to Singtel over a fire at its Bukit Panjang Internet exchange in 2013 that took down phone lines, banking payment and Internet services across Singapore.