Customers will be connected to a qualified online BSL interpreter, who will then relay the conversation to a member of the Aer Lingus team. There are an estimated 151,000 users of BSL across the UK with approximately 25,000 using it as their first language. Susanne Carberry, Chief Customer Officer at Aer Lingus, said: "SignLive is an important new assistance tool that underpins Aer Lingus' commitment to improving accessibility and inclusivity. The introduction of SignLive ensures that our customers who use British Sign Language have more options when seeking assistance. This is the latest step we're taking to ensure that all passengers can engage with our customer care team and access the support they need." Steph Lotz, General Manager at SignLive UK, added: "I'm proud to see Aer Lingus partner with SignLive to offer remote BSL interpreting.