More importantly, over two-thirds of these companies maintain centralized control with commercial Warehouse Management Software (WMS). Aberdeen's research has continuously shown WMS solutions to be enablers of cost reduction and process improvement. However, despite the benefits and advantages delivered with a WMS implementation, Aberdeen's research also shows that 68% of Laggard companies still utilize paper or spreadsheets to manage their warehouse(s). As a result of the slow WMS adoption rate among Laggard organizations, Aberdeen sees them behind the curve in the utilization of value-added services, warehouse process optimization, mobile device adoption, and reverse logistics, which the report discusses in more detail. While these companies focus on automating their data collection and report generating capabilities, Best-in-Class companies are exploring ways to improve throughput and labor efficiency, and extend their WMS investments.