The FAA increased the number of inspectors on the factory floors, capped the production levels of the 737 MAX, conducted a thorough audit of the production line, and required Boeing to develop a comprehensive plan to fix systemic production quality problems. Whitaker met with Boeing's leadership several times, visiting their facilities to engage directly with the workforce and receive feedback on company policies and safety culture. He communicated directly with the whistleblowing reporting program and with Boeing's CEO to ensure that the independent FAA safety hotline information had been shared with all employees.