According to data from KLAS Research, Cerner saw its second consecutive year of net market share decrease in 2020, losing a net of 19 hospitals and 10,480 beds. The bulk of that was due to losing a 37-hospital organization that switched to Epic's information systems. The KLAS market share report noted that "over the last six years, Cerner has lost a total of seven large customers (representing 28,000 beds), due mainly to significant, ongoing concerns with Cerner's revenue cycle functionality."