Since 2008, the Hilton group has successfully reduced its carbon emissions by 49%, while also providing over $5 million in grants to community-based organisations since 2019. These impressive eco-initiatives have made a significant impact at DoubleTree by Hilton Shah Alam i-City since its opening. As a result, the hotel was recognised as the winner of the International Sustainable Award for 2022 by Luxury Lifestyle Awards.