In the era of advanced technology, unexpected IT and cybersecurity incidents can severely disrupt business operations. The CrowdStrike incident on July 19, 2024 serves as a stark reminder that no system is infallible. CrowdStrike, a leading endpoint security solutions provider, released an update for its Falcon sensor, which inadvertently triggered a catastrophic chain of events. A logic error in the configuration file led to a kernel panic, manifesting as the infamous blue screen of death (BSOD) across Windows endpoints. This unforeseen event brought operations to a grinding halt, affecting businesses and users globally.