DEWA is the first digital organization in the world, establishing Digital DEWA, its digital arm, which has several digital companies and adopts the latest technologies such as artificial intelligence, drones, blockchain technology, and the Internet of Things. It uses autonomous systems for renewable energy, energy storage, and providing ultra-advanced digital services. DEWA is the first utility in the world and the first government entity in the UAE to use ChatGPT in its virtual employee Rammas, who has been working in DEWA since 2017. DEWA launched the DEWAVerse platform to provide its services to customers and employees in the Metaverse virtual world,"