As director of ODR at eBay and PayPal, Rule led a worldwide team that resolved more than 400 million cross-border disputes over seven years. At Modria, Rule led the development of the ODR platform used by the American Arbitration Association to manage its largest caseload, eventually growing the company to resolve millions of disputes in government, insurance, eCommerce, and the courts. At Tyler Technologies, Rule helped to launch court ODR systems across the United States, including counties in Georgia, Texas, California, Florida, New Mexico, Ohio, and Nevada.