The Canadian Armed Forces released a report last month detailing awful conditions at many care homes in Ontario and Quebec where the military has been deployed. Allegations include residents being left in filth and staff failing to isolate those who had tested positive for the virus. Multiple lawsuits have been filed alleging negligence in dealing with COVID-19 in long-term care. "We're going to see more and more claims like that mature as the COVID crisis continues," says Smith. "It really does have such a human element and the issue can be humanized so easily in our minds." Calgary lawyer Clint Docken has filed a lawsuit against Calgary's McKenzie Towne Long Term Care centre, where 19 residents have so far died from COVID-19. He says a class action has been filed against all Ontario homes owned by Revera, the company that also runs McKenzie Towne, but he is focusing on just the Calgary location. "The reason we've shied away from that is we're not sure it was a common experience."