Federal law requires manufacturers to report such problems within five days of discovery. CEO Says He Will "Try Not to Cry Like That Again" During a question-and-answer session following his address, shareholders expressed less concern about the quality issues affecting the company than the way in which the company handled the recalls and the costs associated with them. One shareholder told Toyoda at the meeting that it was inappropriate for him to have cried in meetings with U.S. employees and other people after the hearing, Dow Jones Newswires reported. "It was definitely not good ... for the head of Japan's leading listed company" to be crying in public like that, the shareholder said. "I will try not to cry like that again," Toyoda replied. The company faces numerous lawsuits from unintended acceleration claims, which prompted the majority of the recalls. Costs to fight those lawsuits have led analysts to warn they may affect Toyota's future profitability.