Aside from Uber's background checks, its technological safeguards include a GPS locator that tracks the service's car, communication with drivers that don't require users to provide their phone numbers, and the rider's ability to share the location, route, and estimated time of arrival with a friend or family member. The company's app also provides the driver's first name, photo, license plate number, and rating. After both the driver and rider rate each other, Uber's 24-hour safety team reviews each report and looks into any incidents, Durkosh said, though the company's code of conduct insists that, in case of an emergency, the proper authorities be contacted first. However, those safety measures don't always prevent incidents. Crime incidents include six in Annapolis The Washington Post reported in July 2014 that Ryan Simonetti, CEO of New York-based Convene, said he was "kidnapped" by an Uber driver in the nation's capital.