In early days, Courtemanche's time was divided between convincing people of Procore's potential to drive change in the construction industry and working through connectivity issues on behalf of clients. If WiFi on the job site is a luxury today, it was even more scarce in the early years of the decade. According to Saraw, Courtemanche personally took part in hammering up WiFi transmitter devices to bring connectivity to job sites so that customers could leverage Procore technology. Saraw believes Courtemanche's study of the industry, combined with his early experience and opportunity to meet with people on job sites, proved formative. They helped him to understand fundamental needs in the industry and to develop core values that have remained consistent in product development over the past 16 years.