Ticketmaster's website security was compromised by a malware-laden chatbot which they had installed on quite a few of the Ticketmaster websites worldwide. This is deja vu all over again, as only a few months prior malware-laden chatbots brought breaches to Sears, Delta Airlines, and Best Buy. Think carefully about installing third-party web services and giving them access to your cloud infrastructure before your security operations center team has a chance to thoroughly audit their security and evaluate the risk of integrating their services with your own critical cloud infrastructure.