Dunzo began in 2014 as a simple WhatsApp group but soon evolved into a full-fledged hyperlocal delivery platform, securing funding from major investors like Reliance, Google, Blume Ventures, and Lightrock. The company gained traction as a key player in the quick commerce space, competing with established rivals such as Swiggy Instamart, Tata BigBasket, and Zomato-owned Blinkit. However, its rapid growth came with significant challenges, including high cash burn and an increasingly competitive market.