Analysts had expected the company to produce 34 cents in earnings per share, excluding items, and $2.79 billion in revenue for the quarter, according to Thomson Reuters. As a whole, the company's revenue was up 25 percent year over year, according to the company's earnings statement. Almost all of Salesforce's revenue comes from subscriptions and support, and that business segment generated $2.49 billion in revenue; analysts had expected it to hit $2.45 billion in revenue, according to FactSet. But the company's professional services revenue for the quarter, of $193.7 million, was below the FactSet estimate of $201.4 million. The company also promoted Bret Taylor to be its new president and chief officer. Taylor, who is a Twitter board member, was previously CEO of the start-up Quip under Salesforce following the Quip acquisition in 2016. Meanwhile, Alex Dayon will become president and chief strategy officer after being the company's president and chief product officer.