In business process cases, significant cost savings (up to 30%) and gains in efficiency and productivity were common. It also helped establish best practices in several processes. Ricoh has been cited as a Leader in a number of recent IDC MarketScapes, including high-speed inkjet solutions, cloud MPS, print in the distributed workforce, and security solutions and services. Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, comments, "Rooted in a history of connecting people to information, we have always been dedicated to sensing opportunities, driving innovation, and adapting to the evolving business environment."