The Vancouver release integrates the latest in automation technology—including powerful, new generative AI solutions—into the Now Platform to help organizations maximize productivity, improve agility, and drive cost efficiency, with high levels of digital trust and transparency. "ServiceNow's advantage is empowering enterprises to innovate for growth, on a single strategic platform that delivers fast results and great experiences," said CJ Desai, president and chief operating officer at ServiceNow. "As we integrate generative AI across our workflows, we're simultaneously expanding our platform capabilities with the Vancouver release to give our customers exactly what they need in this moment—new solutions that help protect their business, lower operating costs, and scale automation for end-to-end digital transformation." Managing operational and security risk without sacrificing agility Cyberattacks are becoming more frequent and sophisticated, with a 38% increase in 2022 1.