Thus, they learn to understand the different requirements each actor in the process chain has," he explains. Von Winning says to improve efficiency and productivity, it has set up several projects and for the registration process of truckers at cargo terminals, it has brought together forwarding agents, handling agents and airlines on site to agree on a standardised form that fits the needs of all. He explains while there were several forms in the past, there will only be one in the future: "This is an important step towards unifying the whole process for truck drivers and achieving significant time savings and cost reductions for all participants." Pharmaceuticals is a key sector and much of the community is working towards gaining IATA CEIV Pharma certification. Fraport ground handlings services (BVD) and Swissport, Celebi, LUG and FCS are currently being audited while more than half of the airlines are already CEIV Pharma certified along with the Perishable Center and forwarders like Bolloré Logistics.