Elsewhere he noted that 3D Systems needs to "change direction," and that Reichental's "stepping down is a first step to reinstalling confidence" in 3D Systems' ability to maneuver its many channels. The market for 3D printing products and services continues to grow: Consulting firm Wohlers Associates pegged the worldwide market at $4.1 billion in 2014. In the second quarter, 3D Systems reported revenues of $170.5 million, a 13% increase year over year but still $3 million short of analyst estimates. Analysts are predicting 3D Systems' third quarter revenues to be around $181 million, a 9% increase year over year. Still, other analysts have also been lukewarm on the company. Despite noting that the prototyping and production services side of 3D Systems' business has "remained quite healthy," Pacific Crest's Weston Twigg and Daniel Baksht noted in September that 3D Systems' pricing was high relative to competitors like Stratasys and Proto Labs, and that the company's "user experience was among the worst."