The company tries to provide higher values to its customers by providing premium quality software-as-a-service and cloud-based delivery models. Inside Story Unisys Corporation's new FamilyNow software would aid social service providing agencies utilize state-of-the-art technologies to manage caseloads. The software would help case workers take appropriate actions and recover the issues faced by families in need. These modules relate to domains like intake, financial management, provider management and administration, eligibility, case management and investigation. Apart from adult and child protective services, the software will also support juvenile justice and community mental health programs. In the contemporary era, social service workers find it challenging to address the needs of seniors and children, as the scale and complexity of these issues are increasing over time. The social service workers would likely resolve these challenges to some extent on the back of the new solution.