But Best Buy hired him for his feats helping Starbucks re-engage customers through digital channels. Joining Starbucks in 2008 as part of the reorganization led by returning Starbucks founder Howard Schultz, Mr. Gillett, 36, oversaw the rollout of free Wi-Fi access across Starbucks locations. He also introduced the Starbucks Digital Network whereby customers received free views of publications, including The Wall Street Journa,l and free music downloads from iTunes.