"When it comes to cybersecurity, it can often feel like a game of moving one step forward only to find that you have moved two steps back. Cyber criminals are relentless in their efforts, adapting and altering their strategies for maximum, personal gain," said Javvad Malik, security awareness advocate, KnowBe4. "This report clearly demonstrates the many causes of concern, but more importantly, it's a reminder that no organisation can afford to fall complacent; whether in implementing security policies or building a security culture."