Transparency is one of our core values as a company so for us it was essential to alert our community of the issue right away and keep them updated on the recovery process in real time. Finally, we always knew we were part a powerful, supportive community but the hundreds of messages of encouragement we received from users, partners and even competitors made it even more apparent. The incident erased metadata around 5,000 projects, 5,000 comments and 700 new user accounts. Their code, files, etc. were not affected and we worked with the affected users to resume access to their accounts & data whenever possible. None of our GitLab Enterprise customers, GitHost customers, or self-hosted GitLab CE users lost data or were affected by the outage.