SAP has been at the forefront of an industry-wide trend to incorporate generative AI tools into its various products and services, with one of its main offerings being a virtual assistant called Joule that helps users to find insights from within its vast databases. Eventually, SAP hopes to evolve Joule to take on more advanced tasks, such as troubleshooting supply chain and logistics issues for customers. In its most recent update, SAP added generative AI features to its SAP Datasphere platform, a revamped cloud data warehouse that's designed to serve as the main, centralized point for connecting, harmonizing and distributing customers' data, both from SAP and non-SAP applications.