Commerce Cloud empowers businesses to create seamless shopping experiences across channels, optimizing revenue. Service Cloud expands customer service operations and manages support costs effectively. Einstein for Service delivers personalized knowledge articles and chat responses, ensuring high-quality support. Salesforce's integrated IT tools automate processes, construct intelligent apps, and preserve data within Customer 360, reducing IT costs by 19% and streamlining operations. A Customer-Centric Ecosystem Salesforce's unwavering commitment to customer success is rooted in the belief that the customer experience is as crucial as the products and services offered. The Salesforce Success Ecosystem provides resources, best practices, and access to product experts.