They no longer have to think about dropping their vehicles off. Service just happens when customers are at their house or at their office." This part of the brand's "digital commerce platform" which foreshadows a subscription plan where vehicles are basically rented for a period of years, rather than purchased by an owner. The only reason Rivian hasn't done this already is that insurance and financing haven't been sorted out. But Scaringe said the company was working on things to have an all-encompassing "purchasing program" ready for consumers before 2022. Servicing has to take priority, however. Last week, the company issued an online questionnaire for shops hoping to join the Certified Rivian Repair Network so it can start the evaluation process. Only those certified will be eligible to purchase Rivian replacement parts. If you're the owner of an independent collision repair shop with a little experience working on EVs, you're welcome to fill it out here to see if you qualify. [Image: Rivian]