Mason's return to work marks another major victory for Verizon Wireless workers, who have been organizing at stores across the country to secure living wages, better working conditions and staffing levels. Verizon retail workers first organized at three stores in Brooklyn, NY in 2014 and have since been gaining momentum, organizing and forming unions in Washington, Oregon and Illinois. In August 2022, Verizon Wireless retail workers in Everett and Lynnwood successfully ratified their first union contract after facing years of poor working conditions, including understaffing and unlivable wages, along with aggressive union-busting efforts. The settlement serves as an example of the importance of watchdog agencies like the NLRB to enforce labor laws and hold major corporations accountable.