"Avaya is walking away from the businesses that built their success. We're stepping in with a unique solution at a critical moment when these companies need reliability the most," said Jonathan Lerner, President and CEO of InterVision. "InterVision NextMove isn't just about changing systems – it's about protecting customer relationships that took years to build and sustain, while ensuring these businesses emerge with better technology and stronger customer experiences." Powered by industry leader AWS, NextMove for Avaya consolidates customer service tools across channels into a single, scalable platform, backed by advanced AI and automation capabilities. The program supports businesses of all sizes, from 20 to 2,000 agents, ensuring seamless migrations with minimal operational disruption.