HR Technology News: Swipeclock Announces Integration With Gusto Payroll For Small Businesses Earlier this year, the company launched Agile WEM, which allows organizations to virtually connect the workforce under one roof to sustain high employee engagement in today's work-from-anywhere reality. Recognizing the need for agility, the Agile WEM solution helps organizations motivate, guide and inspire employees while staying ready to rapidly adapt and respond to changing business needs. "The heartbeat of every contact center is its employees," said Paul Jarman, NICE CXone. "They are the driving force behind customer satisfaction, and so it is imperative for any company desiring brand loyalty to first ensure agent engagement.