Ricoh's MDS can help customers manage critical business processes, activities, and resources with the ultimate benefit of controlling costs and enhancing employee productivity. By delivering the right information, at the right time, in the right form, Ricoh works with customers to optimise document and information processes, ultimately capitalising on new business opportunities. Ricoh is equipped to assist its customers execute a comprehensive strategy for document process improvement that helps reduce costs and potentially increase revenue through its MDS approach. Its proven methodology (understand, improve, transform, govern and optimise) helps the company to pinpoint an organisation's key processes and then align them with services that will help customers achieve measurable and sustainable business outcomes.