"Get Satisfaction's vision is to enable a world where customers achieve ultimate value with their brands. We upgrade outdated one-to-one support systems and increase a brand's ability to create happy customers," noted Rahul Sachdev, President and CEO at Get Satisfaction, in a statement. "In the last five years, Sprinklr has created a platform that is redefining how global brands connect with their customers. With Sprinklr, we now have a tremendous opportunity to accelerate our vision and deliver greater value." Sachdev is joining Sprinklr as VP of the "First Party Experience (FPX) business unit", based out of SF.