At Teleperformance, we believe that skills can be taught, but character cannot. So, from day one, we hire based on character, willingness to learn, passion, and commitment. Then, we focus on providing them with training and mentorship, giving them a chance to perform and get promoted to higher positions. Our people are pivotal in helping us build the right organizational culture and business ethics, bringing communities and cultures together, one generation after another. In 2020 alone, Teleperformance welcomed 85,000 people for their first job experience as interaction experts. Daily, we strive to provide them with a nurturing environment, as well as dedicated programs for employee engagement, well-being, diversity and inclusion, human rights, training and development, and health and safety. This is why we became a Great Place to Work for over 90% of our global workforce.