After a comprehensive selection process including both local and foreign software developers, including considering developing a homegrown system themselves, FABTECH decided on the Epicor ERP solution. "Our company works in the wastewater treatment of the fishing, mining, oil, chemical and agricultural industries, and customer satisfaction is very important to us," said Gustavo Saravia, general manager of FABTECH. "Operations like quotes, planning and control of budget and resources were limitations that we found in other systems; Epicor's strong resource planning and quality assurance capabilities were key factors in our final selection."