— Andrea Thompson (@Kaydimom) April 14, 2020 This comes after Ocado issued a public apology to its customers, who have struggled to get any delivery slots at all, stating it simply did "not have the capacity to meet demand". According to the blog post, Ocado has seen web traffic 100 times higher than usual, while enquiries to its contact centre were up 500 per cent. Despite stopping anyone new from signing up to its service, Ocado said "practically every one" of its nearly 800,000 customers are now placing at least one order every week.