New opportunities will be available at Sitel sites in Coventry, Exeter, Kingston-upon-Thames, Leavesden, Newcastle and Stratford-upon-Avon. In addition to flexible working practices, Sitel promotes leaders almost exclusively from within, creating career opportunities, training opportunities and ongoing career development. Many of Sitel's top executives, including the UK's Karl Brough, started their careers in entry-level roles of the customer care industry, progressing to management positions in the firm.