An ICBC representative told Orr the public insurer was not a proper respondent to the dispute because AB didn't make specific claims against it. Orr said the tribunal has consistently found that an insured person may claim against ICBC if they believe that ICBC did not meet its statutory or contractual obligation to reasonably investigate an accident. Orr said there was no evidence that AB was insured by ICBC. "Even if he was, he does not allege that ICBC acted unreasonably or improperly in its investigation and assessment of fault," Orr said.