While companies can experience good results by introducing disability-minded practices, true inclusion can only occur when the goals of the program are echoed by the mission and goals of the organization. According to Silva, this is something that Voya Financial has fully embraced. "Our disability inclusion efforts encompass our corporate value of doing the right thing -it's embedded in our DNA and a necessary obligation to our customers, employees, and communities," he says. How does Voya do this? Disability inclusion is realized in the "Voya Cares" program, which works to help the disabled community by: To date, 106 employees have received training to integrate "Voya Cares" into the business. 2. Establish a cross-functional team. Houghton says that organizations that establish enterprise-wide teams to bring together the perspectives of talent acquisition, procurement, real estate, marketing, and technology teams can better understand current accessibility roadblocks and opportunities.