The public can call their toll-free number or email them for assistance. Following CHEP's guidelines promotes environmental sustainability and avoids legal consequences. CHEP's pooling equipment model significantly reduces waste in various ways by embracing the three R's: – Reduce, Reuse, and Recycle. CHEP's repair and reuse model enables them to collect all pallets, including the damaged ones, thereby eliminating concerns about waste wood. Moreover, CHEP's managed pooling services minimize less apparent forms of waste. Its quality assurance process reduces the risk of product damage and food waste, thereby decreasing the need for replacing and redelivering goods, which in turn reduces emissions. CHEP's pallet life cycle plays a significant role in reducing waste wood and minimizing the amount of wood used in pallet production. Independent research has shown that a CHEP pallet can last up to 10 times longer than its white-wood counterpart.