The bank addressed board concerns about employee retention and customer service by assuring board members that no employee would lose a position as a result of this action and that the three branches East End Plaza, Crown Bay and King Street had already been closed for varying periods of seven to 11 months throughout the course of the pandemic. Customers of these locations will be transferred to neighboring FirstBank locations upon the official closure of the three branches. Tentative dates of closure are May 28 for the Crown Bay Branch and June 25 for the East End Plaza and King Street branches. Crown Bay Branch customers will be transferred to the Waterfront Branch, East End Plaza customers will be transferred to the FirstBank Plaza Branch, and King Street branch customers will be transferred to the Orange Grove branch. The bank is required to notify customers of this change by Feb. 26.