[news release] Symantec Corp. and the Ponemon Institute today released the 2013 Cost of Data Breach Study: Global Analysis which reveals human errors and system problems caused two-thirds of data breaches in 2012 and pushed the global average to $136¹ per record. Issues included employee mishandling of confidential data, lack of system controls, and violations of industry and government regulations. Heavily regulated fields including healthcare, finance and pharmaceutical incurred breach costs 70 percent higher than other industries.The global cost per compromised customer record was up over the previous year, and the United States total cost per data breach incident was down slightly at $5.4 million.