This tool automatically transcribes and records major outcomes from assistance sessions, helping field teams document their work efficiently and maintain compliance requirements, all without slowing down their operational pace. TeamViewer's broader strategy reflects continuing demand for enhanced digital workplace solutions as organisations face global trends such as skilled labour shortages, increased hybrid work, faster data analysis needs, and the adoption of emerging technologies. The company reports that its offerings assist organisations by boosting productivity, reducing machine downtime, accelerating onboarding of new staff, and improving both customer and employee satisfaction. Headquartered in Göppingen, Germany, TeamViewer employs more than 1,800 people worldwide. In 2024, the company reported revenue of approximately EUR €671 million.