Among its software-as-a-service solutions, the company uses CRM cloud services from Oracle to manage customer interactions and integrate comments customers are making about their products on social media sites such as Facebook, Twitter, and Instagram. Using Oracle RightNow Cloud Service, which links to those sites, Arcor representatives communicate with customers, answer questions, and respond to comments. The company also uses Oracle Planning and Budgeting Cloud Service to automate and improve the accuracy of its business results.