Ticketmaster attributed the crash to "historically unprecedented" site traffic. [ 350 ] [ 351 ] Fans and consumer groups accused Ticketmaster of deceit and monopoly. [ 352 ] Several members of U.S. Congress claimed that Ticketmaster and its parent company Live Nation Entertainment should be separated as their merger led to substandard service and higher ticket prices. [ 353 ] The U.S. Department of Justice opened investigations into Live Nation–Ticketmaster and sued them, alongside several fans who also sued separately for intentional deception, fraud, price fixing, and antitrust law violations. [ 354 ] [ 355 ] [ 356 ] Bipartisan members of the U.S. Senate Judiciary Committee censured the companies at a hearing. [ 357 ] Under pressure from the National Economic Council, Ticketmaster and other ticketing companies agreed to terminate junk fees —additional fees revealed at the end of ticket purchases. American legal scholar William Kovacic termed it the "Taylor Swift policy adjustment." [ 358 ]