CONGRATULATIONS to Alphabet on successfully hosting its first dual Business Partnership Programme (BPP) and Partner Forum event earlier this month. Hosted by the business mobility provider in Worcester, the event attracted 140 delegates from across Alphabet's retailer and broker estate. Richard Chadwick, Head of Indirect Sales (above) and Louise L'Estrange, Dealer Networks Manager, opened the event to present Alphabet's renewed vision and business proposition amid the rapidly changing economic climate. Richard will be hosting a panel discussion on customer expectations at October's BVRLA Leasing Broker Conference. Caroline Sandall-Mansergh, Alphabet's Consultancy and Channel Development Manager, presented on the state of the nation – from an automotive perspective – providing insight into government funding and regulatory updates to help retailers and brokers navigate the terrain and potential roadblocks ahead.