Bondi's updated credit report reflected and showed a ZERO BALANCE and "Closed Foreclosure Status" for over 3 years until June 2013. Bondi received a letter from BofA stating that his loan was going to be sold to Nationstar Mortgage LLC for collection purposes. Bondi contacted BofA's Office of the CEO and they confirmed that BofA records showed Bondi had a zero balance. BofA still sold Bondi's zero balance account with no explanation and no apology.