Among other items, ZoomInfo reported adjusted earnings per share of $0.17, falling short of the $0.24 analyst consensus, as well as a year-over-year revenue decline of 6% to $291.5 million, below the expected $307.68 million. The Company revealed that it was incurring a $33 million charge related to non-payments by its customers, implementing a "new business risk model" to address elevated write-offs. During the corresponding conference call, ZoomInfo further revealed that the $33 million charge incurred in the quarter related to revenues that had been previously recognized in 2023, casting doubt on tens of millions of dollars of prior revenues as well as the legitimacy and quality of potentially thousands of ZoomInfo's customers.