The coronavirus pandemic has seen users flock to Zoom as people hold online meetings with large numbers of participants, with classes, church services and pub quizzes galore now taking place over the app. The userbase has grown hugely from 10 million daily meeting participants in late December to 200 million now. Yuan said the company is massively improving its training information around the product and cutting customer support wait times. Yuan previously said how the company was addressing the issue of Zoombombing. The growth of Zoom has highlighted how competitors like Microsoft with Skype and Google with Duo and Hangouts Meet have failed to capitalise on a situation where demand for video calling and conferencing is bigger than it's ever been. And with Zoom primarily a business-oriented app, the move has clearly taken everyone by surprise. "During this time of isolation, we at Zoom feel incredibly privileged to be in a position to help you stay connected," says the statement from Yuan.