In contract negotiations, Verizon asked to consolidate more call centers and route more calls overseas to facilitate outsourcing. The company also wants to redeploy existing technicians away from their homes for months at a time to service its network, which CWA sees as a deliberate effort to force workers to quit. Verizon deems this all necessary because its landline business is hemorrhaging customers, as people cut the cords on their home phones. Verizon lost 1.4 million landline subscribers just last year. But the super-fast FiOS broadband network, also considered part of the wireline business, is booming, with sales up 9 percent last year. While total gross revenue was down 1.8 percent in 2015, the overall business made $8.9 billion. Only $300 million in savings came from reducing employee costs, according to Verizon's own figures. In other words, the wireline business remains very profitable.