Furthermore, to protect against the potential of future quantum attacks, Samsung's security is also equipped with post-quantum cryptography (PQC), a part of Knox Matrix Credential Sync, for its screen-applied products. Another key priority for Samsung is making sure that customers can use the latest software features on their existing appliances without buying new ones. With Smart Forward,the software update service through SmartThings, Samsung continuously updates its appliances with new features to enhance the consumer experience. Samsung is also actively improving product maintenance. SmartThings Home Care utilizes AI to diagnose each appliance's status, and if signs of malfunction are detected, it sends a notification in advance. In addition, a technical support representative can provide guidance on remote measures based on pre-diagnosis results. This support feature has already expanded to more countries, including France, Netherlands and Canada, following Korea and the United States.