"Each host was basically on their own," the host says. After a potential renter canceled for inauguration week, he decided to pull the dates from Airbnb himself. Breit, the Airbnb spokesperson, says the company "apologizes that this case was not urgently escalated as it should have been when [the host] contacted our Community Support team." The host sent the Ring footage to the FBI, and Airbnb says the renter has been suspended pending an investigation.