In a significant development, Sprinklr announced a major leadership transition on November 6, 2024. Rory Read, previously serving as co-CEO alongside founder Ragy Thomas, assumed the role of sole CEO. Thomas transitioned to an advisory role while retaining his position as Chairman of the Board. This change marks the latest in a series of C-suite departures since Sprinklr's initial public offering in 2021, including the exits of chief revenue officers, chief operating officer, and chief financial officer.