The Bank of America class action lawsuit was initiated after a former LandSafe Appraisal Services Inc. (LSA) manager named Kyle Lagow filed a sealed complaint against Countrywide, LSA, and Bank of America for damages under the False Claim Act. After the complaint was unsealed, Lagow settled the action and a seperate class action was subsequently filed by borrowers. A website was set up in March 2019 after a judge certified the class action lawsuit against the three defendants.