Over the last year, Salesforce has completely revamped its core customer relationship management tools, first to help businesses reopen and then to provide vaccine management tools. It also just announced an ambitious effort to create a digital vaccination passport for people to have easy access to their vaccination status. All in, it has worked with dozens of private companies, including Alibaba, IBM, and FedEx, as well 30 international, federal, state and local agencies for various initiatives.