This article can be considered a revision of that thesis. On Friday morning, CrowdStrike was on the front page of every major newspaper, but not for a good reason. They released a software update that caused a major technology outage, grounding flights and causing hospitals, banks, governments, and other businesses to report various issues. It's worth noting that the outage only impacted Microsoft (MSFT) devices. It's difficult to think of another technology outage of this scale in recent history, even outside of cybersecurity. However, CrowdStrike certainly isn't the first cybersecurity company to disappoint its customers. In my view, this incident has some similarities to an incident reported by fellow cybersecurity company Okta (OKTA) in March of 2022. Back then, Okta announced that approximately 2.5% of its customers had their private data stolen from Okta's database by hackers.