The company parlayed its ease-of-use expertise in desktop software into its server-based BackOffice applications. The newest release of SQL Server, version 7.0, includes several new automated management features. Both Oracle and Microsoft are targeting companies that install database servers in remote locations and field offices where, typically, a full-time database administrator is not on-site. Oracle today announced Enterprise Manager 2.0, a new release of its systems management software that the company says allows customers to "set and forget" database servers. The company also announced a new online support service, called Oracle ExpertOnline. The service allows Oracle customers to outsource some of their database administration tasks to Oracle's support personnel. Enterprise Manager 2.0 includes a Web client component and a Java-based server that Oracle says automatically manage database servers, regardless of location.