While Heller v. Uber Technologies Inc. awaits conclusion at the Supreme Court of Canada, a B.C. court has stayed a proposed class proceeding brought against Amazon, which was based on an arbitration clause mandating arbitration in the U.S. In Heller, The Ontario Court of Appeal overturned a stay of a proposed class action, finding the arbitration clause unconscionable. In Williams v. Amazon.com, Inc., plaintiff John Williams argued his facts were similar to Heller but failed to persuade Justice Karen Horsman of the B.C. Supreme Court. "The courts of first instance are starting to take a harder look at what actually is unconscionable conduct and whether unconscionable Terms and Conditions arise simply because the individual has to arbitrate," says Daniel Urbas, a litigator, arbitrator and mediator at Urbas Arbitral, in Montréal.