A platform approach, with composability at its core, allows companies to completely reimagine communications by breaking down monolithic apps into discrete components, each which can then be built, scaled, and maintained independently. Avaya Workspaces helps improve agent productivity and the overall employee and customer experience by integrating multiple applications into a single modern composable desktop and empowering customer support to personalize the customer experience by enabling them to view and interact with customer journey details. Join Avaya at CCW for customer panel discussions about embracing and delivering a Total Experience moderated by Brian Cantor, IQPC Analyst on Wednesday, June 22, and Thursday, June 23, from 11:00 a.m. – 11:45 a.m. PT. Find out How to Compete in the Experience Economy from Avaya Director and Chief Evangelist, Steve Forcum on Wednesday, June 22, and Thursday, June 23, from 1:45 p.m. – 2:30 p.m. PT.