Ms. Lorna Warren has joined Princess Cruises as vice president, guest services where she will lead the shipboard guest services and operations function—including front desk, housekeeping operations, customer service, charters and groups, and the onboard quality assurance program. Warren will also support guest operations' strategic efforts for recruitment, career progression, training, and development of the seagoing staff in close partnership with the global human resources team. Warren brings to Princess Cruises more than 17 years of experience in the cruise industry.