It's one of the most respected recycling programs in the country, in which the computer maker Dell partners with the nonprofit thrift store chain Goodwill Industries to collect old computers of any brand for refurbishing or recycling. The BAN investigation focused on Dell's program after whistleblowers tipped Puckett off to possible violations of its no-export policy. Of the 28 electronics BAN dropped off with Dell Reconnect, six went abroad — to Hong Kong, Taiwan, mainland China and Thailand. Beth Johnson, head of Dell's producer responsibility programs, said the company conducts regular audits of Goodwill and vets its downstream recycling partners. She said Dell also wants to know how the tracked electronics ended up overseas. Inside a quiet warehouse in the New Territories, Jim Puckett searches for clues that lead him to the Pacific Northwest. Ken Christensen "If there's something that did not follow the system we would certainly want to know about it and certainly take corrective action," she said.