Hyatt has not complied with Owner's request." "The owner believes that Hyatt failed in discharging its responsibilities to the owner of this resort," says William A. Brewer III, partner at Bickel & Brewer and counsel for Santa Barbara Hospitality, N.V. "Owner, therefore, exercised its right to terminate Hyatt and install new management. This has been an orderly and peaceable management transition – designed to ease any disruption to employees or guests." The owner claims that under Hyatt's management, the resort missed revenue projections by almost $12 million in 2011, and occupancy rates that year were approximately 22 percent lower than expected. Both revenue and occupancy are also lower than projected in 2012, according to the owner. The owner alleges that Hyatt failed in its duties and responsibilities with regard to the service, training and supervision of the resort's personnel, budgeting and forecasting, and sales and marketing of the resort.