"We have been monitoring this weather system since early this week and have been preparing to minimize the impact the severe weather could have on our customers," said Doug Elliott, president of FirstEnergy's Pennsylvania Operations. "Proactive mobilization of additional linemen, vehicles and supplies from other FirstEnergy utilities will help speed the restoration process if the snow and winds damage our equipment and cause service interruptions. In addition, we continue to work to secure commitments from outside contractor crews and through mutual assistance groups for additional resources to deploy as needed." Severe winter weather can bring down power lines, and customers should immediately report downed wires to their electric company, local police or fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. FirstEnergy customer call centers are fully staffed.