Despite possessing information that reasonably supported the conclusion that the smartwatches contained a defect that could create a substantial product hazard or created an unreasonable risk of serious injury, Fitbit did not immediately report to the Commission as required. The Commission and Fitbit jointly announced a recall of the Ionic smartwatches on March 2, 2022. The recall stated that the firm had received at least 115 reports in the United States of the battery in the smartwatch overheating, with 78 reports of burn injuries in the United States including two reports of third-degree burns and four reports of second-degree burns. In addition to the $12.25 million civil penalty, the settlement agreement requires Fitbit to maintain internal controls and procedures designed to ensure compliance with the Consumer Product Safety Act (CPSA), including enhancements made to its compliance program.