The Unity applications for Cisco BroadSoft include Agent, Supervisor and Dashboard interfaces for the Cisco BroadSoft ACD solution and Desktop, Reception, Call Center and Unity Mobile to supplement the Cisco BroadSoft Hosted PBX offering and in this way to sit across the spectrum of customer use cases. By providing deep integration to the features of the Cisco BroadSoft system in a rich and intuitive interface, Unity adds value to BroadSoft providers' go-to-market offerings and their customer workflows.