"By using the new capabilities in Operations Cloud, we can quickly identify subscribers impacted by an outage and provide critical information to our support and field teams—allowing us to respond efficiently and effectively to our subscribers' needs. By using the Calix platform, we can reduce costs and mean time to repair while boosting customer satisfaction. This is a prime example of how we've leveraged the power of the Calix platform to drive our incredible NPS of more than 90—reflecting the value we provide our communities." "Our innovation makes network management smarter and faster," said Shane Eleniak, chief product officer at Calix. "This enables our customers to grow their businesses and surpass their competitors. By incorporating new predictive network analytics, advanced machine-learning tools, and new traffic classification capabilities on the Calix platform, we are empowering even the smallest BSPs to take a proactive approach in addressing network issues.