The company hopes to grow its reputation as a business services provider as well as a supplier of print products. David Cooke, managing director of Konica Minolta's Business Solutions in Australia, says, "We are focused on making Konica Minolta an agile and responsive business partner, in a technological sense and in terms of the way we service our customers. "Transform 2016 provides a global imperative to continue and expand on this approach and it is exciting to consider the future that lies ahead. "Last year, we doubled our sales revenue for software and services. We also registered record hardware sales results, which defied industry trends." Shane Blandford, director of strategic business expansion, will lead the Australian implementation of the programme, which Konica Minolta says will also involve product development with vendor partners in areas of the business where high demand for process improvement is expected.