DBS Bank, erstwhile Development Bank of Singapore, a full-fledged digital bank, has been using technology extensively to find and hire talent. The Bank is truly and deeply immersed in advancing its digital-transformation agenda. "This ethos reflects in our hiring process, as we seek to create a richer experience for our applicants. To this end, the Jobs Intelligence Maestro (JIM) was developed in Q4 2019, at DBS India, to streamline the end-to-end job application process and enable real-time interaction 24/7," claims Kishore Poduri, head -HR, DBS Bank India. Development of this chatbot technology had begun in April 2017, by Singapore-based startup, Impress.AI, in collaboration with DBS Bank's in-house talent-acquisition team. After deploying JIM Poduri shares, "Post the deployment of JIM, our talent-acquisition specialist now takes only eight minutes to assess a candidate's resume, as compared to the 30 minutes taken earlier."