Red Hat Network would be the one truly unique feature of Red Hat Professional Workstation were it not for the fact that the add-on services that would make the service distinctive, the Management and Provisioning modules, are only available to Enterprise Linux subscribers. As it is, Red Hat Network is just an update service, albeit one with a Service Level Agreement. Beyond the initial 30 days of installation support, the support offerings available to users of Professional Workstation are poor. Prior to the discontinuation of the consumer product line, home users and small businesses were able to purchase basic support from Red Hat for $39.95 per incident. The Support on Demand service covered basic installation, configuration, and bug reporting, and represented an important safety net for small businesses using Red Hat Linux 9 in production environments.