We are working as quickly as we can to adapt our business to meet our customer needs," Royal Mail said. It also said that talks with the CWU were "progressing" and that the major cost reduction plans announced in June, including the integration of Parcel Force into Royal Mail and huge reduction in managerial posts aimed at saving £400m were underway. Royal Mail and the CWU have agreed a programme of talks aimed at resolving their current dispute. The group has also been fined £1.5m by Ofcom for missing its delivery targets in 2018/19.