Given there had been a string of smaller trading system outages since late 2010 - also linked to testing of computer systems, ASX pledged to ASIC to overhaul the way it upgrades and tests its operating systems. ASIC raised concerns over this, arguing other areas of legacy code within ASX's trading system should be analysed to ensure they cannot cause an issue. Last year's collapse also exposed major shortcomings with ASX's key trading system provider, Nasdaq OMX. The ASIC report noted Nasdaq OMX has no staff in Australia to provide technology support, even though billions of dollars worth of trading volumes pass through the exchange daily. During the outage, ASX was forced to go through a Nasdaq global helpdesk for assistance. It took more than 45 minutes for a Nasdaq support person to come in to assist. Separately, ASIC has called for greater disclosure in dealing with a potential conflict of interest involving Mr Funke Kupper.