It's already been a busy year for deals, and Monday saw a flurry of deal announcements in the tech sector. The action was headed by two enterprise IT titans and frequent acquirers - Cisco and Oracle. Cisco to acquire SolveDirect Cisco (CSCO) announced its intent to acquire SolveDirect, a privately held company headquartered in Vienna, Austria that provides cloud-delivered services management integration software and services. SolveDirect's cloud-based solutions offer enterprises and service providers a flexible way to integrate with service partners, and automate sharing of processes, data, and workflows in real-time by eliminating manual practices and bottlenecks. The company specializes in ITSM (Information Technology Service Management) integration solutions. Gartner listed SolveDirect in its 2012 Cool Vendors in Cloud Services Brokerage Enablers.