Rackspace announced in July that it would no longer provide bare Infrastructure-as-a-Service. Every flavor of IaaS the company offers would come packaged with some level of managed services. After the announcement, several articles surfaced online proclaiming – either out of confusion or to get attention – that Rackspace was getting out of the IaaS market. That of course is not true, and the company's CTO John Engates took to its official blog to dispel the rumors. The truth is that Rackspace is getting out of the business of providing raw, commodity cloud infrastructure services, where it had been competing with a number of giants locked in a vicious price war : Amazon, Google and Microsoft. Instead, the company has decided to leverage its reputation of "fanatical support" to differentiate its cloud with managed services. Engates discourages users that want the raw cloud compute, storage and network resources from turning to Rackspace.