Curtis Popp, Vice President of Customer Operations at Citizens Energy Group, said, "At Citizens Energy Group, we're excited to be working with Infosys and Oracle to implement a new CIS and accomplish our strategic goals, including improved customer satisfaction and employee engagement. The experience and expertise of Infosys employees is paramount to the success of this complex project." Rodger Smith, Senior Vice President and General Manager, Oracle Utilities, said, "It is critical that utilities begin to move towards a more customer-centric grid model and to get there they need a modern CIS system to deliver seamless user experiences. With Oracle and Infosys, Citizens has the technology and know-how to transform their approach to customer service." About Citizens Energy Group Citizens Energy Group provides safe and reliable utility services to about 800,000 people in the Indianapolis area. Citizens operates its utilities only for the benefit of customers and the community.