Yet the distance apparently meets Telstra's Universal Service Obligation to "ensure payphones are reasonably accessible to all people in Australia, no matter where they live or conduct business". According to a Stockland spokesperson they are yet to be contacted by Telstra to install public payphones within the Aura community, but suggest residents reach out to Telstra to determine any future or planned locations of their public payphones. Telstra is "open to public consultation on the location of payphones" and those who wish to request one for their area can call Telstra on 1800 011 433 or in writing to Telstra Payphone Siting Manager, Locked Bag 4850, Melbourne Vic 3001. But if greater Caloundra parents are willing to get the kids to their nearest booth, kids of all ages can phone Santa for free from 20 November until Christmas Eve by dialling 46 46 46 from any payphone.