Big social media platforms have drawn flak in the past over hate speech, misinformation and fake news circulating on their platforms. The government, last year, introduced stringent rules for social media platforms to make them more accountable to end-users in one of the world's largest internet markets. The 2021 rules require social media companies to take down contentious content quicker, appoint grievance redressal officers and assist in investigations. The IT rules were further tightened in October 2022 to pave the way for formation of Centre-appointed panels to settle often-ignored user grievances against the way social media platforms addressed their complaints regarding content and other matters. Put simply, these appellate panels will be able to review content moderation decisions by social media companies like Meta and Twitter, and can overrule decisions of the Big Tech firms on takedown or blocking requests.