The OPC might investigate. The OPC can launch an investigation either on its own initiative or in response to a complaint. Footnote 17 This can apply to issues that come to the OPC 's attention through a variety of sources, including when it receives a complaint from an individual or when the OPC learns of an incident from the media. An investigation can lead to a variety of outcomes such as recommendations or a compliance agreement aimed at improving an organization's privacy compliance. In some cases, if the Privacy Commissioner considers it to be in the public interest, the Commissioner may make public any information that comes to his knowledge in the performance or exercise of an investigation. Footnote 18