He said that any layoffs were not to due to cost reductions but the move has been about streamlining the business. In addition, Donahoe revealed that PayPal is exploring merchant specific balances with its in-store payments product that has been implemented at Home Depot, Jamba Juice, and others. This means that the merchant can offer a specific balance if the consumer pays with PayPal. "2013 will be the year of test and learn with consumer balances," Donahoe said. All around, PayPal and eBay seem to be optimistic about the upcoming holiday shopping season, "We feel better going into this holiday than we have in a while," Donahoe added.