I have some advice for new CEO Vanessa Hudson to improve Qantas' public relations. Firstly, reinstate all the outsourced jobs. Secondly, if not Qatar, encourage more airlines to fly to Australia on a code-share basis. Thirdly, expand your call centre and make sure it is staffed by Australians. Fourthly, provide an alternative to automated check-ins. Fifth, reduce executive salaries. Sixth, aim for a modest profit rather than an excessive one. Finally, after a board shake-out, allocate 40 per cent of board seats to unions and make sure Sally McManus gets a seat. Simple. Neville Turbit, Russell Lea