Surely John Major will be best remembered for the botched, rushed, ideologically driven privatisation of the railways (, 14 August), which has resulted in FirstGroup, the operators of arguably Britains worst rail service, the TransPennine Express – upon which a three-hour journey without seat or refreshments is often a feature – being given the west coast rail franchise. And for Edwina and the cones hotline of course. Alan Pearson Durham