The company's early investments in technology have also enabled it to create an empowering and productive culture. An example is TDCX's proprietary, AI-powered FLASH suite. Through the human capital and experience management suite, TDCX has ongoing insights on employee sentiment, enabling it to better understand and address the needs of employees. These initiatives have contributed to TDCX enjoying high employee engagement levels. The company achieved scores above 75 per cent in its internal employee sentiment survey, known as FLASH Pulse, among its APAC employees over the last two years. The selection process for the Best Employers in Asia-Pacific 2025 involved surveying company employees who were asked if they would recommend their company to others and to rate it based on various criteria, including salary, talent development, and working conditions. The evaluation process consists of two stages: first, FT readers nominate companies for inclusion, which are then reviewed for eligibility.