Aer Lingus subsequently issued an apology to staff for the hurt the memo had caused and agreed to pay €25,000 to charity as a gesture. Doyle's internal statement said that the former Flybe, G4S and American Express executive had been "instrumental in the execution of our ambition to be the leading value carrier across the North Atlantic, helping Aer Lingus become a more sustainable and investable business." He praised Rutter's role in the airline's revenue performance from €1bn to more than €2bn in four years and highlighted Rutter's role in achieving strong cost reductions at the airline.