The company "combines human intelligence with machine learning to detect and enforce policy violations in ratings and reviews," it told The Verge. Robinhood does not have the ability to delete reviews themselves, and Google deleted reviews that were in violation of its policies, the company said. (RELATED: 'We're In Unprecedented Times': Robinhood CEO Defends Freezing Stocks Amid Wall Street Frenzy) Google removed 100,000 negative reviews of Robinhood from the Google Play app store after justifiably angry users sent a flood of critical reviews that caused the app's rating to plummet on Thursday.