As part of the evaluation criteria, the company also received positive customer reviews. On February 10th, 2022, one Gartner® Peer Insights TM reviewer wrote, "The customer success team at Dynamic Yield is one of the best I've encountered in this industry and in general. As for the product, the powerful recommendation algorithms and intuitive yet granular audience manager really set it apart. I am also always pleased to see their commitment to innovation and delivery on their product roadmap. Additionally, Dynamic Yield's recommendation engine is extremely powerful and highly flexible, allowing us to serve recommendations on any screen, and with any design. It allows mixing and matching between different recommendation strategies, testing between different recommendation algorithms, adding custom merchandising rules on top of algorithmic decisions, and more."***