This marks EasyVista's tenth consecutive year of this recognition as EasyVista embarks on a new era of innovation. EasyVista was recognized as one of 11 companies to be included in the Magic Quadrant, representing a group of ITSM platforms that meet the critical capabilities required to support service management needs. Since the last publication of the Gartner Magic Quadrant, EasyVista has combined organic product innovation with strategic acquisitions to create end-to-end proactive and predictive service management including remote support, and self-heal capabilities for a memorable user experience. "Per our view EasyVista's mission to make IT easy led EasyVista to be included in the Gartner Magic Quadrant for ITSM Tools this year," said EasyVista's Chief Marketing Officer, Nancy Louisnord.