In this evaluation, Singularity was complimented by Forrester Research, Inc. for demonstrating long-term commitment, vision and strong functionality in several critical Dynamic Case Management (DCM) areas. For this report, Forrester used a comprehensive set of case-management-specific evaluation criteria to compare the DCM solutions vendors and Singularity was ranked highly for its Current Offering and Strategy receiving top scores for product cost, automation and event management and product strategy.