Meta's transparency reporting is not granular enough to evaluate the extent and nature of hateful content on its platforms. One of the recommendations … issued by BSR in its report … was for the company to develop a mechanism to track the prevalence of content attacking people on the basis of specific protected characteristics (for example, antisemitic, Islamophobic or homophobic content). In September 2023, one year after the BSR report was issued, Meta reported it was still assessing the feasibility of this recommendation. The Board urges Meta to fully implement this recommendation as soon as possible. The Oversight Board's Decision The Oversight Board upholds Meta's decisions to leave up the content in all three cases. Recommendations 1. Meta should ensure that qualified researchers, civil society organisations and journalists, who previously had access to CrowdTangle, are onboarded to the company's new Content Library within three weeks of submitting their application.