Tesla's production delays have been well documented, as has even Elon Musk's own skepticism about his Model 3 production schedule. Maybe that's why he's so keen on canceling customers' orders? Musk personally cancelled the order of one customer who speak poorly of the brand (Musk said he was being " super rude "), a move which only contributes to what soon could devolve into a negative customer-manufacturer relationship -- not to mention a sales approach that recently ranked dead last among all automakers by a wide margin in terms of satisfaction. Sound like a nightmare yet?