With QuestBack's recent acquisition of Globalpark, our social media and Social CRM offering has been strengthened. Our customers will certainly benefit directly through the ability to capture the social customer's voice in tandem with our existing EFM offerings." [1] Gartner, Inc. "Gartner Magic Quadrant for Social CRM, 2011," Adam Sarner et al., 25th July, 2011 [2] Gartner, Inc. "QuestBack Acquires Globalpark to Strengthen European EFM Leadership, 2011," Jim Davies, 22 nd August 2011 About QuestBack QuestBack Group is Europe's leading Enterprise Feedback Management and one of the world's Top 5 vendors. QuestBack provides online survey solutions, panel solutions and social CRM solutions - web-based services for relationship development through the collection, analysis, and follow-up of business critical information.