Brooklyn-born Crystal Randolph works across the street at the Queens County courthouse. A gold card member, she belongs to the brand's most loyal tier of customers. Before Starbucks came to town she saw the space it now occupies and reached out to Starbucks to woo them to Jamaica. Glenn Greenidge, a Jamaica resident and executive director of the Sutphin Boulevard Business Improvement District, is a loyal customer also. A community board member, he and his colleagues started reaching out to Starbucks in 2010.