Cisco has integrated ThousandEyes, its network monitoring business that it acquired in 2020, into Control Hub. This integration lets administrators diagnose and resolve quality issues with a user's video meetings, calls and events by drilling into any Webex session to understand the network path from wherever the user is working, including all routes that data travels between users and between the user and Webex cloud. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause.