With the majority of enterprises* now preferring a hybrid cloud strategy for delivering enterprise communications, Mitel CX enables the flexibility to choose on-premises and cloud deployment models in a mixed environment. With this approach, Mitel CX's hybrid offering for customer engagement delivers the simplicity of a Contact Center as a Service (CCaaS) solution with the operational control and reliability that organizations increasingly require. Additionally, Mitel's Common Communications Framework ensures seamless interoperability with Mitel CX across the Mitel ecosystem, providing the same industry-leading security, compliance and resiliency as Mitel's hybrid UC solutions. These elements have become increasingly important to global enterprise companies looking to ensure data privacy and regulatory compliance in the era of AI.