"We are honored to be highlighted as a Luminary by Celent for our insurance claims solutions," said Elaine Rogalla, Sr. Product Manager, Duck Creek Technologies. "The claims process is the cornerstone of the insurance value proposition, and we are in an era where an automated and personalized customer experience is key. Insurance is an industry that exists to help policyholders in times of need, and the claims process is one of the main points of interaction a policyholder will have with their carrier. Duck Creek is committed to ensuring that this interaction is as seamless as possible."