The report evaluates External Access Management and Internal Access Management and Application Development Use Cases. External Access Management consists of AM capabilities for external customers in Business-to-Consumer, Business-to-Business, Government-to-Citizens and gig economy use cases, whereas Internal Access Management consists of AM capabilities for workforce and extended workforce users including but not limited to employees, temporary workers, outsourcers and contractors, excluding gig workers in Business-to-Enterprise use cases. Application development Use Cases encompasses capabilities needed to embed access management controls into custom-developed applications.