"We're looking forward to this next phase of work and for the CoE to continue to deliver scalable solutions with the industry partners in these awards." The CoE and HUD released six requests for quotations (RFQs), of them, Booz Allen Hamilton was awarded the Customer Experience RFQ and Systems Engineering Solutions Corp. secured the Cloud Adoption RFQ. Under the contracts, the companies will work to achieve the objectives of the Cloud Adoption, Contact Center, Customer Experience and Data Analytics centers. The companies will accelerate the digitization of paper-based forms and electronic records management and build an agency-wide customer experience capability. "HUD continues transforming its business processes by enhancing our digital ecosystem with cloud adoption," said HUD Chief Information Officer David Chow. "We are looking to deploy a number of proofs of concept leveraging artificial intelligence, Forms as a Service, and records management."