Bastian added in an interview that the carrier would seek damages for the disruptions, saying: "We have no choice." "We're looking to make certain that we get compensated however they decide to, for what they cost us," he said, referring to US companies Microsoft and CrowdStrike. CrowdStrike, the cybersecurity company that caused the outage, previously said that the breakdown stemmed from a problem in its test software. The company said in an incident report that the glitch was pushed out to millions of computers running Microsoft's Windows software and that it will change the way it handles such updates in the future.