Suncorp Marketplace CEO Pip Marlow will leave the business as the group shifts its strategy following the departure earlier this year of Michael Cameron. Lisa Harrison, who has been responsible for delivering the business improvement plan, will take on the new role of Chief Customer and Digital Officer. Ms Marlow, who was MD of Microsoft Australia when she was recruited by Suncorp in December 2016, will leave the group at the end of the month. Suncorp's contact centres, stores and intermediary distribution teams, which currently sit in the Customer Marketplace function, will be moved to the insurance and banking divisions. Acting CEO Steve Johnston acknowledged today that "the more aspirational elements of the Marketplace component of the strategy, and the associated third-party revenues that were assumed to flow from those activities, have been too ambitious relative to where our business is at and the funds we have available to invest".