ATLANTA, March 7, 2012 /PRNewswire/ -- Customers frustrated with personal computer issues have a trusted new resource. Cox Communications ' Cox Tech Solutions is a support service that provides enhanced assistance with IT issues that commonly plague consumers, but are difficult to resolve without technical expertise. The service is available in all Cox markets today. Cox Tech Solutions fee-based technical support service provides real-time diagnosis and resolution for the following types of computer-related issues: "Cox has always provided technical support for its broadband product, but we can now go beyond that to address broader computer issues that impact customers' total online experience," said David Blau, vice president of new growth and development, Cox Communications. "With the added capability, Cox deepens its relationship with customers by becoming a one-stop-shop for broadband products and expertise."