According to Wall Street Journal (WSJ), Meta has fired or penalized over two dozen workers for misusing Facebook and Instagram accounts. The perpetrators exploited the social media giant's account recovery tool, Oops or Online Operations. This account recovery channel acts as an alternative to Facebook and Instagram's account recovery process. It allows employees to file reports regarding inaccessible accounts so the control can be restored for Meta employee acquaintances. The tool saw a peak in its use between 2017 and 2020 when the processed tasks jumped from 22,000 to 50,270. Among the fired workers, there are those who took thousands of dollars in bribes in the form of Bitcoin. These bribes were made by users locked out of their accounts and hackers who wanted access to the accounts on the two social media platforms. The fired employees include Allied Universal's contracted security guards stationed at Meta facilities.