Cloud-based delivery of SAP applications will enable secure, reliable access to essential business applications by global end users while helping to contain the hardware and management costs associated with traditional application-support models. To achieve this designation, Verizon's CaaS infrastructure went through extensive testing to validate the operational integration of the cloud-computing platform with supported applications, including portal linkages, support flows and automated service management processes enabled by e-bonding, or direct system-to-system connections between Verizon CaaS and solutions in use at end-user companies. The audit also included a technical review of the physical and logical security processes supporting Verizon CaaS, as well as its portal and underlying infrastructure including servers, software and storage capabilities.