That's a hell of a drubbing, when you consider that Oracle's support play is thus far mostly talk. Ellison yesterday unveiled a three-tiered support model for Red Hat Enterprise Linux. The support service starts out at $99 per year for a "basic" service and runs up to $2,000 for "premier" service. By contrast, Red Hat's support packages range from $349 to $2,499. Oracle has rightly played on one of the industry's worst kept secrets.