ISG to Evaluate Enterprise Service Management in the U.S. and Worldwide - Information Services Gr (NASDAQ:III) Upcoming ISG Provider Lens™ reports will assess the competitive strengths of service providers and their portfolios for extending IT management principles across the enterprise Information Services Group (ISG) III, a global AI-centered technology research and advisory firm, has launched a research study examining providers that support the extension of IT service management (ITSM) practices into all facets of the digital enterprise. The study results will be published in a pair of comprehensive ISG Provider Lens™ reports geared to enterprise buyers: Enterprise Service Management - Services, covering the U.S. market, and Enterprise Service Management - Software, covering the global market.