Activus Connect's customizable analytics platform called SmartVirtual will also be utilized by the India-based IT giant to create a "secure cloud-based ecosystem of technologies, analytics, and virtual management practices." Tech Mahindra BFSI, HLS, and corporate development President Vivek Agarwal said that the deal will fill a "white space" in the undergoing changes of work-at-home customer experience management (WAH CXM) and will add significant value to Tech Mahindra's services. US-based Activus employs over 1,750 individuals and has reported a revenue of $17 million for the financial year ending 31 December 2020. Read more here.