And this week, Wells announced that it has come to a settlement agreement with customers whose personal information their staff used to set up fake bank and credit card accounts. "We want to ensure that each customer impacted by our sales practices issue has every opportunity for remediation, and this agreement presents an additional option," Wells Fargo Chief Executive Officer Tim Sloan said in a statement. "We continue to encourage customers to contact us directly so that we can act quickly to refund fees and address any concerns." Federal officials, notably, are still taking shots at Wells. The settlement of the consumer class-action case comes after Wells Fargo faced a near total meltdown from legislators when it tried to avoid the courts entirely — and instead tried to push individual litigants in the case into closed-door arbitration.