Agents supported by RPA will pull customer data faster, ensuring a faster call triage process, faster routing to the appropriate agents and reduced average call handling time. "We're heavily invested right now in helping combat the spread of COVID-19 with the help of our RPA platform and providing our customers timely support as they transition to new operating models," added Dines. About UiPath UiPath is leading the "automation first" era – championing a robot for every person and enabling robots to learn new skills through AI and machine learning. Through free and open training, UiPath is led by a commitment to bring digital era skills to millions of people around the world, thereby improving business productivity and efficiency, employee engagement and customer experience.