"Being on-call is one of the most challenging aspects of an engineer's job, where redundant service configurations between various tools can lead to brittle, error-prone setups. The general overhead of maintaining on-call schedules and the ambiguity around service and team ownership make it a grueling ordeal, especially during critical times," said Michael Whetten, VP of Product at Datadog. "Datadog On-Call addresses these pain points with a team-centric design that clarifies ownership, reduces redundancy and minimizes errors. This approach ensures that every team member knows their role and responsibilities, leading to quicker and more effective incident response."